RIGDON FLOOR COVERINGS

They did a good job, I don't have anything bad to say. They are a local company and have been in business for a very long time. They did a nice professional installation of carpeting in my house. They were about $200 to $300 more than a couple of the other people that bid on it.

Bob Brigden came out to my house to show me samples and see the work that needed to be done. I picked out a beautiful carpet, with advice from Bob on thickness of the carpet and we're expectations. The installers arrived on time and quickly went to work. It didn't take them long at all to tear up the carpet, put down a thick pad, and then install the carpet. They gave me my choice of what to use for a threshold how to doorway. The carpet looks great and I am just thrilled with the quality of the installation and the carpet. Rigdon's also installed the carpet in my bathroom a few years back. That was also an excellent job. So when I need to replace carpet again, I know exactly who I'm going to call.

I called the first time and got a message saying they were not available. The second time I called I was told that no one was there, and that email would be the best way to contact them. I have emailed him, but have not gotten any response.

I had the pleasure of working with Sandy who was very knowledgeable, professional, & courteous. She patiently spent quite a bit of time helping me find just the right vinyl flooring at a reasonable price, then set an appointment for the installer to measure. I called twice with questions; Sandy returned my calls promptly. The installers also were professional, courteous & punctual. The installation went perfectly & my flooring is beautiful. I definitely highly recommend Rigdon Floor Coverings (and Sandy).

Looks good and was returned to me when promised.

Excellent company with professional standards and customer service. No subcontractors and high attention to detail. Everything with this company went smoothly and I would feel very comfortable recommending them to anyone looking for flooring work.

My wife and I went to the showroom on the weekend, found a style of carpet we liked and asked for a measurement, which Bob was able to do on Monday. At the conclusion of the in-home measurement Bob gave us an estimate, which we immediately accepted, and he started the process of reserving our carpet selection and starting the shipment from the warehouse. Bob also assigned 2 of his installers with the skills necessary to deal with our stairs that had rolled edges, which is more of an upholstery skill. The install date was approx. 10 days after the measure date and was going to take 2 days. My wife and I did all of the demolition/prep work since we wanted to fix some lingering squeaks. (Rigdon would have done this work if desired). The formal estimate included a check list of items that needed to be done for the installation to go smoothly, most we had anticipated, but there were a couple of that we had not thought about. On Wednesday morning the installers arrived (early!), surveyed the areas where the work was to be done and immediately set to work. Wednesday evening we moved some bulky furniture to the re-carpeted bedroom and we were ready for Thursday. At the end of each day the installers cleaned up and vacuumed, so when they left we had that new house feel. The installers were very courteous and exercised a lot of care so at the conclusion of the installation we had minimal touchup to do. The job was done on time and as promised. We're very pleased.

Bob Rigdon came out to do the estimate. After purchasing our home, we wanted the carpet in the living room, dining room, entry way, office and master bedroom removed and replaced with wood floors to match existing floors in the kitchen and hearth room. Bob was very nice, easy to work with, answered all my questions and was responsive in turning around the estimate. The scheduling of the installation was a little challenging due to some (unexpected) personnel changes and part of the work was subcontracted (Vogel Hardwood Floor Company) but the work done was excellent. The crews did an okay job of cleaning up, although the second crew (subcontractors) actually had to do some clean-up that the first crew didn't do. The workmen were courteous, respectful and cheerful (!). When the work was completed and I was unsatisfied with the finish (matte vs gloss) not matching the existing floors, the subcontractor came back out looked at it and redid part of the work (my choice for redoing only part) so that the gloss finish matched the existing floors (at least where it was most noticeable, i.e., where the floors came together, not where it wouldn't be noticed and I had already installed large, heavy furniture). There was an unfortunate mixup, unfortunately mostly on my part, with the white trim pieces edging the floors where I thought I had the correct touch-up paint left by the prior homeowners but actually didn't. There was a delay when they had to match the paint and get the new edge trim painted, but Rigdon took it in stride (without extra charge). Initially the lead installer noticed that a wooden floor vent was missed off the inventory sheet when they dropped off the wood for acclimatizing but they also took care of that with no charge. In general I thought they were a little pricey but since they took care of the missing floor vent and painting without extra charges, and their work quality was excellent, I was very happy. I recommend them and if I ever redo additional flooring, I would use them again.

We went to the provider's location on Dec 13, 2014. We were helped in deciding which carpet we wanted to put down in our basement. The owner came out the following Monday and measured and made an additional suggestion which saved us some money on the purchase of the carpet. They said it would be about 3 weeks before the carpet would be in, but we got a call on December 29th saying they had the carpet and could put it down the next day. Two men came out the next day and laid the carpet and it was beautiful. We felt like we got a good deal on the carpet and their service was exceptional.

It went well. Everything was perfect.

This was a great experience. In preparation for putting a home on the market we needed to quickly replace an old vinyl floor in an irregular 12' x 13' kitchen. Bob Rigdon arrived at the home on schedule to measure and prepare a quote for the work. Bob made several helpful suggestions about flooring types, installation methods, edge trim, etc. Then Rachel Keen helped select the style and color of vinyl in their showroom. Finally Ryan Rigdon scheduled the installation for us, then called back to say it could be done a day sooner! The whole process took only one week, with no hassles and no mess. Price was exactly as quoted. Very professional service throughout. This is a first-class outfit.

The flooring was delivered a week before the installation was started to acclimate the wood to the humidity level in the house. The work required 4.5 days and was done professionally with no problems.

Outstanding service job. Bob Rigdon and his employees are straightforward, don't try to oversell/upgrade, and deliver exactly what they promise on time and at the quoted price.

We were very happy with Bob Rigdon and his crews. Bob worked with us as we made decisions and provided detailed quotes. We knew exactly what we were paying for. The job was completed exactly as promised. The extensive experience in flooring that Bob and his crews have showed in all stages of this project.

they were great. there was 2 guys that came at 7am to start demo and worked to 11:30 till lunch and then came back and worked on putting the new floror in.

Rigdon Floor Coverings were not the cheapest bid we received, but were the most professional. The job from start to finish was first rate.

We did not have the work done. It was our estimate that I'm reviewing. As soon as we are ready we will call Rigdon.

Installers were prompt, knowledgeable and incredibly neat

They were very professional. I really appreciated how careful they were with the hardwood floors while installing the carpeting in the bedrooms.

Bob was very informative and honest. The job was done on time and professional.

The job went very well. Bob Rigdon was very thorough and careful in his estimating and was very clear about what was included in the their services (which was also very complete). He walked us through numerous options and re-estimated a couple times based on our changing interests and budget. The installers were profession, courteous and on-time. We had some schedule conflict due to painters taking longer than anticipated, and Rigdon adapted their plans to accommodate our tight schedule (getting the wood flooring done before the movers arrived!). The quality of the work was excellent and we would certainly recommend Rigdon to anyone. On another job at our former house, we got a quote from Rigdon, but we decided to go with a *slightly* less expensive provider. We greatly regretted it as their quote was not detailed and there a number of details that Rigdon has quoted that the other provider omitted and didn't do.

Mr.Rigdon arrived on time for our first appointment. He took all the measurements, showed us samples. After picking a carpet he gave us a price that was less than two other estiments. He then told us he believed he had enough carpeting in stock to do the job. We then told him that we would get back to him. The next day we called and he told us that he could start the job in two days. His crew showed up and in two days had the job completed. They did an excellent job including two difficult bird cages at the bottom of the staircase rails. They did an excellent job cleaning up .

Bob Rigdon worked with Chris Hammond Remodeling on our master bath project. Bob helped us pick out the tile to coordinate with the tile already on the floor. This was not easy, as we were trying to match beiges and keep within a pretty strict budget. They also helped with suggestions for tile trim strips and chair rail tile. It's so helpful to have someone help who can visualize the final result! We had a complete new shower tiled - walls and floor. The shower base was completely rebuilt. New backer board was installed on the walls. The walls were then tiled, a seat built and tiled, trim tile was added. It looks great. The tub surround and deck were tiled, including a trim strip and chair rail tile. More beautiful than we imagined! Bullnose tile was added as a baseboard trim. We also had some cracked floor tile replaced - you can't even tell there was a problem. The tilers were true artists and very professional. They showed up on time (even in a big snowstorm). They were as clean as possible with such a dusty job. They cleaned every evening before they left. After the job was finished, Bob Rigdon even sent us a helpful information packet on cleaning the tile. It's great to know that we have found people who can do great tile work. For some reason, I think this is a hard skill to find. I would highly recommend Bob Rigdon's company for any tiling project you might have.

It went exactly as it should have to a T.

At the showroom, the sales team was courteous and extremely helpful in helping us pick out a carpet that was appropriate for our home. They worked with us to schedule appointments that would work for us and were on-time for every appointment. The installers were courteous, clean and did an excellent job of installing the carpet without damaging the newly painted walls and baseboards. We will definitely use them to replace the remainder of the carpet in the house.