KC Wood

Replaced around 60 spindles on the staircase going from first floor to second floor. Were able to get the work scheduled in two weeks and the actual work only took about 6 hours to complete. After finishing the work, they cleaned up and removed all the old spindles. I've attached two pictures, one showing the stairs before and another after the upgrade. Would definitely use again. We have plans for a kitchen remodel and will definitely check with them as they offer cabinetry and cabinet refinishing services as well.

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They won't even talk to you about the job until you go to their office and pay NO LESS THAN 50% of the total job including the labor. I told them that if the job can't even start for 6-8 weeks out why are you collecting the labor cost up front too. "This way we don't get stuck with any out pocket cost." There is no out of pocket on the labor until the labor does something which they told us would be at 4-6 weeks away. We pay them 50% up front anyway. Then they came out the week after our down payment to get measurements and stain color. Then they sent out another Bid (this makes a total of three Bids) and each one was higher then the first one. When I question her about the increasing bids she then kept changing what she told us they were going to do because we decrease the work some. IE: They were going to provide missing Oak thread (1) at $100 for the tread and $100 for the labor and oak risers (7) and install them. When we were in her office she told us that she would have to check on the price for the oak risers and get back to me on that part. When she came to our home she stated that she still was working on getting that information and would let us know when she send out the new bid. "I am sure it won't be more than $200.00 to do it " I then told her that we got all of the missing oak coming to our home so we just need the labor part to install them. So when she sent out the new bid her price went from $100 labor to install these oak steps each to now $150 each. So today she just call me back to cancel our ordered 'Because they only want to deal with customers that don't question their way of doing business. "We got to many customers that pay what we tell they and they are very happy with us-so my owner told to just cancel your order!!!!

I would use there services again. They were here when they say to be here.

they are cabinet makers, so the refacing job really looks like new cabinets, not just some fix

I called in December and met with them twice once at their place of business and then they came to our house. After the deposit we were on the schedule. The design consultant Allyson was very patient and had some wonderful ideas that made our kitchen even more enjoyable. The project manager Jeff was great too. He gave a lot of attention to detail in the installation process. The install did take longer than I thought. I was imaging the cabinets going up in a day but it took a full work week and then some but the whole project was done by late January. The cabinets are beautiful and we are enjoying our new kitchen.

We were very happy with the end results. It was a nice job and they did good work. I probably will not use them again only because the service and the communication was just a little flaky. Although the end product was good I was nervous the entire time because I had trouble getting deadlines met and return communication.

overall they showed up on time and cleaned every nite, i would recommend them highly

Everything went very smoothly. From making selections in their showroom, to pricing, to installation. They did a nice job cleaning up after installation. My only dislike was the installers smoke. This was a small condo and it was very noticeable that they smoked. Otherwise they were very polite and professional.

The installation crew were very professional. personnel and paid close attention to detail. They were very responsive to our needs when we were put in contact with the installation crew versus the purchasing side. We are extremely happy with the work they performed and would definitely use them in the future. They were great at cleaning up after they work everyday which was very appreciated.

Excellent craftsmanship! The finish was a black glaze and required exact cuts on all joints to avoid seeing the ends of the wood, which would show the lighter color. The joints are perfect. In one bathroom the interior panels of 2 doors shrank a bit after installation, which did show a very narrow margin of lighter color. Apparently the humidity was higher in the shop than in the home and when it dried out a little this occurred. They quickly made new doors to replace them with absolutely no fuss or excuses. You can not get a better group of folks to do this work. Highly recommend them.