Jericho Home Improvements, LLC

Kitchen and Bath Remodeling, General Remodeling, Countertops and Backsplashes,

About us

Jericho Home Improvements is a full service remodeling company specializing in bathroom and kitchen remodeling. We also offer siding and replacement windows, as well as other types of home improvement services. We are fully licensed and insured and work in eastern Kansas and western Missouri. Our initial design consultation is always free, and our installers are employees of Jericho Home Improvements rather than subcontractors. Mention that you are an Angie's List member and receive $2,000 off of your complete kitchen remodel or $850 off bathroom remodel.

Business highlights

25 years of trusted experience

Services we offer

Bathroom & kitchen remodeling, replacement windows, siding.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.0183 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
46%
4
12%
3
13%
2
14%
1
15%


Rating CategoryRating out of 5
quality
4.4
value
3.7
professionalism
4.1
responsiveness
4.1
punctuality
4.2

Filter reviews by category

Showing 176-183 of 183 reviews

Randy W.
05/2014
2.0
doors, home remodeling
  + 0 more
unknown
Description of Work: Salesman was pushing us to decide on the spot. I did not like his comments when I said I would need to think about it. He offered no ideas. Came across as I was only another bid job on his busy day!

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
punctuality
5.0

$35

Steve R.
04/2014
5.0
home remodeling
  + -1 more
They did an excellent job!
Description of Work: Jericho Home Improvements remodeled my bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Felicia I.
04/2014
5.0
home remodeling
  + -1 more
It was great.
Description of Work: I used Jericho Home Improvements, LLC for kitchen remodeling.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debra M.
03/2014
5.0
home remodeling
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$32,000

Larry F.
08/2012
5.0
countertops, home remodeling
  + 0 more
We did not use.
Description of Work: We called Jerico for an estimate on our Kitchen. They were friendly and punctual in coming out to give an estimate. I am sure they are a quality company but we chose to use somebody else as we thought Jerico's pricing to be too high for what we wanted to do do. We did use Nebraska Furniture Mart and installed Granite Counter tops and their vendor was Topmaster who did a good job and the price was much lower then Jerico for the same service. Jerico seems to be a full service company and their price seem to match their services.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Mae T.
07/2012
3.0
home remodeling
  + -1 more
Their price is very high.
Description of Work: Jericho Home Improvements, LLC came for an estimate for the remodeling of two bathrooms.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Response from Jericho Home Improvements, LLC
We're sorry we didn’t earn your business. We are very confident that when you compare apples to apples no one can beat our price. We have a price match guarantee saying we will beat anyone’s price. When you remodel a bathroom there are lots of corners you can cut and lots of inferior materials that other companies use. We build to last and do it the right way using the best materials on the market. With being the largest bathroom remodeler in Kansas City with over 700 jobs installed this year we get the best materials for less than anyone else because we buy enough to go straight to the manufacture and skip the middle men mark ups. The biggest reason 96% of all bathroom remodelers go out of business is cutting corners and using horrible products that breakdown or fall apart.

CHRISTOPHER R.
04/2012
1.0
home remodeling
  + -1 more
Terrible.
Description of Work: My husband and I called Jericho for an estimate for a complete bathroom remodel but they never showed up. Apparently if you don't return the confirmation call they will just cancel your appointment and not tell you. My husband and I have very little free time as we both work full-time and have two small children so for us to arrange our only day off around an appointment is difficult. I think it is so disrespectful to just not show up. The least they could have done is called and left a message that they weren't coming. When I called to find out where our consultant was Jericho said that they didn't want to waste their gas coming to a house for an appointment they couldn't confirm. Well, I don't plan to,waste my,time dealing this company anymore and will,give my business to someone else.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Jericho Home Improvements, LLC
We are never pleased when any customer does not have a positive experience and do our best to either remedy the error when permitted by the homeowner or permanently resolve the frustration for all current and future customers. Allow us to explain what our investigation turned up. It appears you called April 4th to set an appointment for a free design consultation. The soonest you could schedule it with us per your schedule was April 18th. During the initial conversation we explained in detail our confirmation process and how we would call the day before (April 17th) to confirm your appointment to make sure this specific time was still convenient for you. In the past it has been our experience that if we are not diligent in confirming appointments the day before then what can happen is the homeowner is not home at the scheduled time and the designer is left with no appointment. This becomes very costly to the company as a whole. We respect your valuable time and just ask that our customers do the same with respect to the appointment time they request. We have absolutely no issue in rescheduling appointments if something comes up which may conflict with the original appointment time as we are fully aware that life events have a tendency to upset pre-scheduled appointments. With that said, on April 17th we called you several times between 1pm and 8pm. We left you several voicemails asking for a return phone call to confirm your appointment. We have an integrated call tracking and recording system to always ensure we are delivering great customer service through our customer service team. After listening to your initial call and the subsequent voicemails we left, it was very clear this expectation was set with you. You then called us the next day to say you were upset that we did not come out. We apologized to you and asked if you received our voicemails. You explained you had but that you didn’t have time to call us back to confirm. This seems to be a miscommunication that could have been easily resolved. We believe we did our due diligence in trying to reach you and apologize that are efforts fell short of speaking with you. We greatly apologize for the inconvenience this has caused and apologize we could not offer you a free custom design consultation.

Kandace K.
12/2011
1.0
remodeling
  + -1 more
See above.
Description of Work: I called Jericho for some general contracting due to the ads I had seen and heard and the generally positive comments on Angie's List. I spoke with Edgar during my initial call and specifically asked if all Jericho did was kitchen/bath since that was what I was seeing in their advertisements. He said "we do everything" and I proceeded to detail for him the work we wanted done. He said he had a designer in mind and we set a time for an estimate for 12/20/2011 at 2pm. I was really looking foward to this because we've just not had any good luck finding a company to do the work we need. I got a call today (12/19/2011), one day before the planned estimate from Mindy. She basically told me that Jericho specializes in kitchen and baths and they were not overly interested in sending someone out to do an estimate "just for drywall". I tried to explain that we needed almost a complete teardown and remodeling of two rooms, including electrical, insulation and windows. I said that I had explained all of this to Edgar on my first call and why now was it a problem a day before the estimate was planned? So... we went round and round and finally I told her I felt I was in the position of begging Jericho to do this work and that if the miscommunication was so bad in just getting an estimate, I was not comfortable in having Jericho do the work. She seemed very happy to let it go at that. There was no explanation of what happened, I just got a sense that we were not the kind of flashy project they like to do (we're asking just for stuff that nobody can really photo and put in a glossy ad) and so they cut us loose. What really upsets me is how much I really want to get this work done and can't find anyone. I hear all the time about how construction jobs are so scarce but have been looking for someone for over a year to do this work. It's crazy. If you've got LOTS (over 20K) to spend on a fabulous kitchen/bathroom remodel, Jericho will likely do your work. If you are just trying to spruce up an older house, they won't be interested and they will likely treat you like crap.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Jericho Home Improvements, LLC
.

Contact information

1954 Foxridge Dr, Kansas City, KS 66106

http://www.JerichoHome.com

Service hours

Sunday:
10:00 AM - 2:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Kitchen and Bath Remodeling,
General Remodeling,
Countertops and Backsplashes,
Marble and Granite,
Flooring Sales and Installation,
Ceramic Tile,
Plumbing,
Finished Carpentry and Woodworking,
Lighting,
Hardwood Flooring Sales and Installation,
Cabinet Making,
Electrical

FAQ

Jericho Home Improvements, LLC is currently rated 4 overall out of 5.

Sunday: 10:00 AM - 2:00 PM

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 10:00 AM - 2:00 PM

Jericho Home Improvements, LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Jericho Home Improvements, LLC offers free project estimates.
No, Jericho Home Improvements, LLC does not offer eco-friendly accreditations.
No, Jericho Home Improvements, LLC does not offer a senior discount.
No, Jericho Home Improvements, LLC does not offer emergency services.
Yes, Jericho Home Improvements, LLC offers warranties.
Jericho Home Improvements, LLC offers the following services: Bathroom & kitchen remodeling, replacement windows, siding.
Ask for details.

Contact information

1954 Foxridge Dr, Kansas City, KS 66106

http://www.JerichoHome.com

Service hours

Sunday:
10:00 AM - 2:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM