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The Other Guy Appliance Repair

Appliance Repair, Heating and Air Conditioning

About us

I'm "The Other Guy" you call when you want an Honest, Reliable and Friendly serviceman to come to your home and fix your appliances, furnace or air conditioner at a reasonable price. Up-front pricing on repairs so you know how much it will cost before I get started! Over 25 years experience. Don't hesitate any longer on getting those appliances fixed or having the furnace or air conditioner serviced for maximum performance. Give me - "The Other Guy" a call today to schedule your appointment 913-553-1699

Business highlights

13 years of trusted experience

Services we offer

Washers - Dryers - Refrigerators - Dishwashers - Ranges - Ovens - Cooktops - Garbage Disposals

Services we don't offer

Samsung - LG - Bosch - Sub Zero - Viking - Asko - Wine Coolers - Fisher Paykel

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.916 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
6%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-16 of 16 reviews

Deborah K.
12/2018
5.0
appliance repair
  + -1 more
Service guy came to repair my washing machine which stopped at the spinning cycle. He saw what the problem was and fixed it right away. The cost wasn’t too bad either. Would definitely use again.
Description of Work: Washing machine repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Michael K.
03/2018
5.0
appliance repair
  + -1 more
The repairman was quick, arrived when he said he would and got the work done quickly and efficiently. More importantly, he gave me the info I needed about whether to keep the refrigerator if the repair didn't completely fix the problem (it's an 18 year old appliance) and what he would do if it were him.
Description of Work: Refrigerator was running constantly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

leticia M.
10/2017
5.0
appliance repair
  + -1 more
He had my machine up and running in less than 15 minutes. Sure saved me from buying another one. He advised me to hold onto my old machine for as long as possible since the new ones are not as long lived. I would highly recommend to anyone needing an appliance repaired.
Description of Work: my washing machine was not draining and he took a quick look at it and diagnosed the problem within minutes. Some kind of switch on the lid keeping it from going through the wash cycle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Dorothy C.
09/2017
5.0
appliance repair
  + -1 more
Very well.
Description of Work: Tim repaired my washing machine and saved me from purchasing another one. It was slow to fill, we could only get hot water, the agitator was half way working, and the water level control switch was broken. All fixed and working like new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

tony P.
06/2017
5.0
appliance repair
  + -1 more
Very nice man was up front and honest. We will definitely use him again.
Description of Work: Repaired dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bryan S.
04/2017
5.0
appliance repair
  + -1 more
Tim was here within an hour of the phone call as he said he would be. He was courteous, professional and had us fixed in no time (idler pulley was worn) as he had a replacement part in the truck.
Description of Work: Our dryer was making a loud noise so we called based on the Angie's List ratings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Sean R.
03/2017
5.0
appliance repair
  + -1 more
The Other Guy appliance repair was able to come out the next day to diagnose our broken dryer. The heating element needed to be replaced and he had the part in his truck so he was able to fix it right then. The dyer is working great now. We were also able to pay with a credit card which made it extra convenient. I'm not sure how much repairs normally cost but it seemed a bit high to me. Though considering the excellent service and punctuality I'd use these guys again
Description of Work: Electric Dryer repai

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245.48

Paul M.
12/2016
5.0
appliance repair
  + -1 more
project completed
Description of Work: repair electric oven

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

DIANE M.
11/2016
5.0
appliance repair
  + -1 more
He had it fixed in less than 30 minutes. Very nice man and knowledgeable.
Description of Work: The burners on my range were not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127

Bob E.
10/2016
4.0
appliance repair
  + -1 more
It didn't. We ended up not having the work done because it wasn't going to be worth it.
Description of Work: Needed a new control board for an oven

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Mike D.
04/2016
5.0
appliance repair
  + -1 more
Tim was very professional and explained what was wrong with each of the ice makers and why they were not performing as designed. One replacement he had on his truck, the other needed to be ordered. The ordered part was received and installed the next day. Price was fair and the service outstanding. I'll definitely refer him to friends and use The Other Guy again.
Description of Work: Replaced two ice makers in two different refrigerators.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Mary Ann B.
01/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed refrigerator. Don't remember $ amount.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ania J.
11/2015
5.0
appliance repair
  + -1 more
They were great. They were so fast and they had the part with them. It took them about 15 minutes. I will forever call this company for services and it was a great experience.
Description of Work: The heating element in my stove had broken. I called them in the morning and they told me they would be out that afternoon and they were.
Rating CategoryRating out of 5
Yes, I recommend this pro
$135

Jeff C.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
I am a big fan of theirs. He does very good work. He is honest and he provides a good value for the money.
Description of Work: I used them in the spring. We have him out 2 times a year to look at system.
Rating CategoryRating out of 5
Yes, I recommend this pro
$90

Gloria S.
11/2015
5.0
appliance repair
  + -1 more
His service turned out just fine. He was excellent and very professional. He was nice and explained everything to me. He also gave me options too.
Description of Work: I used his a couple months ago. He fixed my washer and dryer.
Rating CategoryRating out of 5
Yes, I recommend this pro
$350

ANTHONY R.
10/2015
5.0
appliance repair
  + -1 more
Tim, who used to work for another company and now owns his own business, came out to my house to look at my 1951 wedgewood stove. He had fixed the same pilot housing problem years ago but indicated that he might not be able to find the part now because it was not in his inventory book but that he would try to find a solution. While at my house, he called some vendors and looked at internet sites that might be able to help. He spent a good 30 minutes at my home. As of now, we are in the process of hunting down the part that I need. What I appreciated about Tim was that he did not charge me a service charge. Can you believe that? He said when/if we get the part, we'll worry about the payment. I can't think of anything more honest and fairer than that.
Description of Work: Looked at my 1951 Wedgewood Stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    PO Box 12912, Kansas City, Ks, KS 66112

    http://www.theotherguyrepairs.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Heating and Air Conditioning

    FAQ

    The Other Guy Appliance Repair is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: Closed

    The Other Guy Appliance Repair accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, The Other Guy Appliance Repair does not offer free project estimates.
    Yes, The Other Guy Appliance Repair offers eco-friendly accreditations.
    No, The Other Guy Appliance Repair does not offer a senior discount.
    No, The Other Guy Appliance Repair does not offer emergency services.
    Yes, The Other Guy Appliance Repair offers warranties.
    The Other Guy Appliance Repair offers the following services: Washers - Dryers - Refrigerators - Dishwashers - Ranges - Ovens - Cooktops - Garbage Disposals
    Samsung - LG - Bosch - Sub Zero - Viking - Asko - Wine Coolers - Fisher Paykel

    Contact information

    PO Box 12912, Kansas City, Ks, KS 66112

    http://www.theotherguyrepairs.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed