Description of Work: They were fabulous. Put in a 3/4 bathroom in our basement. Started from bare cement floor. Dug up floor for all new drains for sink, shower and toilet. New sewer stack. All new water lines for shower, sink and toilet. Installed shower pan. Ran new lines for upstairs bath and new vents. Will be replacing our sewer lines and connection to city line this summer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Donna B.
02/2015
2.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Call was placed on Friday, Jan. 2 for furnace not operational. Owner came, but did not have part had to order so ordered part to return following Monday to provide service...no provision or assistance offered for managing to stay in home (trailer--my son) with well below freezing temps and high winds over weekend. Service provided on Monday. I called in a credit card to pay for this service, 2 days later my credit card was used to pay for a laptop computer I believe by staff member of this business. Will NEVER use this provider again.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$300
Christopher B.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Fine no issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Diane H.
01/2015
4.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: unclogged kitchen sink--good job
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Robert P.
02/2014
2.0
heating & air conditioning/hvac, plumbing
+ 0 more
I am relocating my Laundry room and I called him for an estimate on running the water lines and hooking into the drain. Let me give you the layout the water line and drain are right at the spot I want the Washer all he has to do is add new pipe and the washer inlet box. I priced all supplies needed and its about $75 max $100 for parts need. His estimate to do this 2 hour max job was $600 lets just say I won't be using him.
Description of Work: estimate
Rating Category
Rating out of 5
value
1.0
professionalism
5.0
punctuality
5.0
Elizabeth F.
04/2013
3.0
heating & air conditioning/hvac
+ -1 more
Had a job for installing some cabinets and a sink, and installing a shower into an existing bathroom. Plumbing was there, just needed finishing touches. When given the quote, we were told that they would install the cabinets, but then when the techs came out they said they couldn't. They left a mess and the shower faucets drips. They also added the pipes for the sink in the wrong place and we had to change how we wanted the cabinets installed. On a good note, after we installed the cabinets ourselves and finished the sink plumbing ourselves, they came out and fixed one of the connections that kept blowing off and getting everything soaked. Nice enough guys, just had several frustrations.
Description of Work: Had a job for installing some cabinets and a sink, and installing a shower into an existing bathroom. Plumbing was there, just needed finishing touches. When given the quote, we were told that they would install the cabinets, but then when the techs came out they said they couldn't. They left a mess and the shower faucets drips. They also added the pipes for the sink in the wrong place and we had to change how we wanted the cabinets installed. On a good note, after we installed the cabinets ourselves and finished the sink plumbing ourselves, they came out and fixed one of the connections that kept blowing off and getting everything soaked. Nice enough guys, just had several frustrations.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$800
Gary A.
03/2013
5.0
heating & air conditioning/hvac
+ -1 more
M and L Service owner was the tech who responded to my call. He was professional, and provided pertinent information regarding the viability of my furnace. Apparently it was manufactured for Coleman by a company that went out of business a short time after the furnace was manufactured; parts were no longer available. This information ultimately lead to my decision to replace the furnace. M and L Service did not provide or install the new unit. I would call M and L for furnace issues in the future.
Description of Work: Performed a diagnostic check of gas furnace, cleaned the fire sensor which resolved the immediate problem I was experiencing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
TAMARA P.
02/2013
5.0
plumbing
+ -1 more
Very prompt
Description of Work: Water heater installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Scott R.
01/2013
1.0
heating & air conditioning/hvac, plumbing
+ 0 more
N/A
Description of Work: M & L Service Co did not respond to my request for an estimate to replace the tub and wall surround in my bathroom. However, I have heard good things about the quality of work and the price for their services. I would probably try to contact them again in the future and hopefully get a response next time.
Rating Category
Rating out of 5
responsiveness
1.0
Yes, I recommend this pro
Kimberly R.
12/2012
5.0
heating & air conditioning/hvac
+ -1 more
Called for an estimate on our whole-home humidifier and furnace unit. Individual showed up on time and was very courteous. Looked at the unit and gave us feedback. Also answered questions regarding underground water sump pump. Very friendly. We would use this company again for any of our heating and A/C issues.
Description of Work: Estimate for our whole-home humidifer and furnace unit.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sherry J.
11/2012
5.0
heating & air conditioning/hvac
+ -1 more
The plumber arrived on time and asked what I wanted to have done. He performed the tasks efficiently and removed all trash and debris from the premises. He also hauled away the old gas stove.
Description of Work: A gas stove was removed from the kitchen and the line was removed from the kitchen and capped off in the basement. A leaky faucet was repaired in the bathroom tub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Mitchel S.
11/2012
5.0
heating & air conditioning/hvac, plumbing, wells
+ 1 more
Did an absolutely great job on our drains.
Description of Work: Roto-rootered (sp?) out 80ft., and cleared the bathroom drain for $175. Everything drains now like the place is brand new! Punctual, nice, professional, local - definitely recommend using!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
ROBERT B.
05/2012
4.0
heating & air conditioning/hvac
+ -1 more
Joe did the estimate and he was pretty close. Two guys showed up on 5/21 so I stayed home from work, they were about an hour later than they said they would be there. They started work right away and by the time I got home at 5P, they were gone. I would have appreciated a call once or twice during the day or even after they were on their way home to let me know how it was going or if it was even done. I inspected the unit, lots of small trash inside and outside. work site was messy. Simple sheet metal work, I thought the seams would be taped or something, but I don't feel much air escaping. They also closed up my vent on my gas water heater, not sure if that is OK or not. The also put in two new gas vents to the outside, just two PVC tubes sticking out from the house. I called the office to see if they were done or not, but no way to contact them after hours. I did get several calls the next morning, I was proactive and left my sliding door open as I didn't feel they were done. Sure enough, they weren't. They had the AC up and running but not the furnace, it was not hooked to gas yet. So glad I left the door open so they could finish it. The day they finished, still no call they were done. I was going to wait another 24 hours to close the house up and run the new AC to see how everything ran. That night washing dishes, I felt cool air coming out of the vent. They had the AC on, set at 75 degrees and never closed a single window. So the system ran all day long with all the windows open. Going to hate to see that electric bill!!! Plus debris inside was cleaned up, but not outside. Plus one of the vent tubes has a U-piece added, the other is still sticking straight out..perfect opening for birds, bugs, etc to come into my brand new furnace. so two weeks later, the system runs quiet, keeps the house cool quickly and then Memorial Day weekend, I noticed water coming out of the AC room. Checking to see where it was coming from, the overflow tube should have been stuck into a larger tube to drain that water off, it was not. It was easy enough to stick it in there, just hope I don't get a lot of overflow as it is not a closed system. Overall, I might use them again, they have done good work for me before. I was just a little disappointed in the pride of workmanship for this job. Updates would have been nice, and a follow-up call to see if everything is working right would have been nice..I have not seen the warranty documents, but Joe assured me it was guaranteed for a lifetime. My recommendations: get at least 2-3 estimates. Make sure Joe calls you at least once during the day so you know what's going on. Inspect the work daily, and let them know what concerns you.
Description of Work: Completely removed my old AC/F furnace and replaced with brand new Coleman brand unit.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,053.92
Sandi B.
04/2012
5.0
egress windows
+ -1 more
They communicated really well with what was going on. They had a few issues with a saw to cut the basement walls because our basement walls were really thick. Every step of the way they would inform us what the hold up was and what the issue was.
Description of Work: We hired M & L Service Co Inc to put the Egress windows in.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Shelly S.
01/2012
5.0
heating & air conditioning/hvac
+ -1 more
Excellent. I highly recommend using their services. FYI, don't be discouraged when you initially call if an elderly woman answers and it seems as though she might not understand you. She is very competent and knowledgeable she is just a slow talker but friendly.
Description of Work: My home air conditioning unit was out of freon and I called around town and due to the extreme heat all places were busy and M & L was the only company to have someone attending to their phones. Although, I had to wait 3 days before they could get to me because of a booked schedule. When they arrived it took the technician no time at all to get my system up and running. He also cleaned out my unit and checked to make sure everything on the inside was working as well. He briefly suggested that I get a new thermostat to better regulate my inside temperature and informed of a free program that my local electric provider was offering free state of the art thermostats. So I called and signed up and within a week I had it installed in my home completely Free. Had I not hired M & L for this job I would have never learned about the free service from my electric company. Total work time was less than an hour. He was professional and informative and he made me feel like I was important not just a check mark on his daily route.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$130
Sandi B.
10/2011
4.0
plumbing, egress windows
+ 0 more
It took longer than expected to cut the windows due to dense concrete and thicker foundation walls, but they got the windows in and they look great. For the plumbing they had to finish cutting the floor before they could lay the plumbing.
Description of Work: We had 2 egress windows installed a the basement plumbed for bathroom(that another contrcted had started and did a poor job).
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$9,950
Keith L.
10/2011
5.0
heating & air conditioning/hvac
+ -1 more
Very good, nice man
Description of Work: Checked furnace
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patricia M.
07/2011
4.0
heating & air conditioning/hvac, plumbing
+ 0 more
I called Mand L and asked for assistance in making sure our furnace and air conditioner was working correctly, as we had some problems during the summer and with winter coming on I wanted to make sure there would be no more issues. The contractor said that they would be out on Saturday by 10am, but they actually came by noon. While this is a small area of concern for me, it was a concern because I respect people being there when they say that they will be there. The contractor checked all of the areas of the furnace, including the pilot light, the fan, the motor and the air filter. He replaced the air filter and the fan, and re-lit the pilot light for us as it had gone out during the summer. He was very personable and did his best to address all of our concerns, including making sure that the cost was within our budget. I would have used this company again, but when I called their number was out of service and I could not find a new number.
Description of Work: The contractor came out to check on our furnace and air conditioning unit to make sure that it was working for the winter. He checked the gas furnace, re-lit the pilot light on it and made sure it was in good working order, including replacing a few parts that he felt needed to be replaced to ensure good service over the winter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$300
ROBERT B.
06/2011
5.0
heating & air conditioning/hvac
+ -1 more
Went great! Fast efficient service and price was great!
Description of Work: I noticed my AC not working right on a Sunday afternoon and went to Angies List as I really didn't have a clue who to call. M&L had been used once and was highly recommended. So I called Monday early, spoke with a gravely voiced lady who took my information down and had one of her technicians call me. He took a brief history and promised to be out later that day. Sure enough he came out, replaced a fuse and capacitor, but warned us that the motor may fail. When I got home that night, I could hear it start up but then after a few minutes the motor would just hum. I called the technician back, he stated " turn off the AC so you don't burn out the compressor". I did that immediately, he stated he knew what was wrong with it, had already ordered the part and returned that next afternoon and replaced it. No problems 2 weeks after the repair, and just got the bill and was pleasantly surprised at the cost for two service trips and repair. I would highly recommend M&L and would call them again for any issues. Bob Burnham
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$318
Julie O.
06/2011
5.0
plumbing
+ -1 more
Experience was good overall.
Description of Work: I had a bad outdoor water faucet that was leaking even though the water had been turned off to the faucet. I called and made an appointment with company based on a co-workers experience with them. They arrived on time and after explaining what was happening they went right to work and repaired the problem. The only compaint I have with them is that they tracked mud on my carpet while coming in and out of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Igne C.
02/2011
5.0
plumbing, heating & air conditioning/hvac
+ 0 more
They come once a week without calling to make sure everything works correctly. They are punctual and have reasonable pricing. They are also clean and very trustworthy. I trust this company in my home when I'm not there.
Description of Work: They installed a new furnace and water boiler.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Egress Windows,
Wells and Pumps
FAQ
M & L Service Co Inc is currently rated 4.5 overall out of 5.
No, M & L Service Co Inc does not offer free project estimates.
No, M & L Service Co Inc does not offer eco-friendly accreditations.
No, M & L Service Co Inc does not offer a senior discount.
No, M & L Service Co Inc does not offer emergency services.
No, M & L Service Co Inc does not offer warranties.
M & L Service Co Inc offers the following services: Sales, repair, replacements & installation of mobile home plumbing, heating & air conditioning, sewer & well pumps.