Luis previously performed two jobs for me pertaining finishing and painting a basement/closet, in which he demonstrated excellent craftsmanship . We had to work around his full-time schedule, which was manageable but still a pain in the butt. When he shows up for work, he is hardworking and meticulous. However, the third time I contracted him proved to be a great mistake. After accepting payment up front and agreeing to repair a fence and deck on certain dates, he never showed up to complete the work. He willfully ignored calls and texts for over a week, till I resorted to contacting his Family members and common acquaintances. At that time, he notified me that he wouldn’t complete the work and would return the payment. Even when returning the payment, he couldn’t keep with the scheduled appointment that he set. Luis fails to see the second and third order effects that his lack of responsibility has on customers. I wasted valuable time to meet repair deadlines for a new tenant to move into the property, as I was already out of state. He simply shows a blatant disregard for the time of others. In summary, excellent craftsmanship and good pricing, but the added stress of dealing with his lack of responsibility, communication, and punctuality aren’t worth your time. Don’t let his church talk fool you; man has no word, empathy, nor guts to face people with the truth and take ownership for his actions.
Description of Work: Fence repair, deck repair/painting
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Service Categories
Deck Maintenance,
Handyman Services,
Framing,
Fencing,
Drywall
FAQ
Luis Velez is currently rated 2 overall out of 5.
No, Luis Velez does not offer free project estimates.
No, Luis Velez does not offer eco-friendly accreditations.