All Clear Services

nothing to add

Jerry and his crew did a great job drying out my basement. My sump pump failed and I was having problems getting anyone in to help me. I didn't know we had a Steam Way service in town, but after trying several local businesses that were referred to me and them all turning me down, I went to Google and found the 1-800 number. I told them my situation and they told me they would have someone contact me asap--I was not hopeful as Independence had had an abundance of rain and everyone seemed to be already tied up. Jerry returned my all within 20 minutes, and while he was busy too, he told me what to do to prevent damage if I could manage and said he would be there by 4:30 that day. When he stopped, he was so concerned and professional. I immediately felt relief--someone finally to help! I went to the basement with him and watched as he tested my walls to see how far the water had been siphoned up into the sheet-rock; it was easy to hear and see the tester reveal where fans would be needed and where they would not. By 7:30, Jerry and his crew had taken off my floor boards and installed 14 blowers and a dehumidifier. You could tell the crew was dead tired, but they were still so professional and genuinely concerned abut my issues, I was able to sleep that night knowing my basement would be ok! The blowers were left in my basement for 3 days with Jerry checking back everyday to see how the drying was coming. The bill came and it was within guidelines of my insurance coverage and my insurance had no hesitation covering the amount. Jerry and his crew did a great job, and I would recommend them for any of the services they offer.

Carpets looked and smelled like new. The technician was great, a real professional

I was happy with the removal of dog odor and the overall job

They took 2 air tests and were to be sent off for analysis and it has been 3 weeks today this was done and i still have not heard any results back yet. We were told one week and we would hear. this i am unhappy about. The two gentleman that came were very professional and polite.

Prompt communication and great customer service.

They did a wonderful job! The tech who came to the house was very nice, punctual, & very thurough. I enjoyed dealing with them & I will definantly use them in the future!