Poor experience with the company. They charged $350 for 3 shingles, did the work without providing an estimate, completed the work on a day not agreed upon, and then when sent checks for the work didn't cash them which resulted in them charging "finance fees." Overall scam of a company.
Description of Work: 3 Shingles replaced
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0
$350
Shala M.
10/2014
3.0
roofing
+ -1 more
unknown
Description of Work: They were very responsive when I called, and, ultimately, the final resolution of the project was satisfactory. But I was very frustrated that they did not do what I originally asked, I had to call repeatedly, and the project drug on for weeks and weeks.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
1.0
$500
Wanda D.
06/2013
5.0
roofing
+ -1 more
They were very good and I would recommend them.
Description of Work: They replaced the shingles on our roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
david E.
11/2012
1.0
roofing
+ -1 more
I called to get pricing on the dumpster rental and talked to a guy who gave me details and pricing. I don't remember the prices for sure, but from what I was told there was a flat rate for the dumpster plus mileage. I after doing some calculation I determined that Roofmasters was going to be the cheapest from what I had been told. I arranged for the dumpster to be delivered and set up a time when I would be able to get off work, the dumpster was delivered 3 hours late causing me to have to take more time off work. After I was finished filling the dumpster I called for it to be picked up. I was given a date that it would picked up and it sat there for almost a week past that date. Up to this point the experience hadn't been too bad until I received the bill for it. I was charged for the rental and for the mileage like I had been told I would, but on top of that there was a disposal fee that I was not informed that I would have to pay. I then called asking about the extra approximately $300.00 dollar fee and the man who I talked was very rude too me and basically called me a liar and that I was notified of the fee I just didn't pay attention. I ended up paying the bill because I'm not one to stir up any thing plus all I had was my word against his. I would not recommend this company to anyone wanting to rent a roll off dumpster.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing
FAQ
ROOFMASTERS ROOFING is currently rated 2.5 overall out of 5.
No, ROOFMASTERS ROOFING does not offer free project estimates.
No, ROOFMASTERS ROOFING does not offer eco-friendly accreditations.
No, ROOFMASTERS ROOFING does not offer a senior discount.
No, ROOFMASTERS ROOFING does not offer emergency services.
No, ROOFMASTERS ROOFING does not offer warranties.