BURWELL CONSTRUCTION INC ROOFING AND GUTTERING

Burwell replaced our entire roof. We were relocating, and the inspection resulted in our roof being totalled due to hail damage. They replaced our entire roof and gutters. They even insisted that the ventilation design be changed from the original builder's design (the house was only 3 years old), as he didn't believe it had enough ventilation to begin with and he would not warranty the roof in that original configuration. Hopefully the new owners of our house are enjoying their new roof! The only issue was the amount of debris left behind after the supposed "cleanup." With small children, pets, and lawnmower tires in jeopardy, their rolling magnet was not really doing the job of picking up all the nails, etc. in the yard. They did come back and go over it a second time, but only after we and our lawn service had picked up a bucket full of nails and other debris. Otherwise, they were friendly, prompt, and did a good job.

There was a bit of miscommunication about installing an automatic garage door opener (we didn't realize we had to purchase it and then they would install it), overall, we were happy with the results. Sometimes they were a bit slow in returning my phone calls. When our porch light fell off, a man came out right away and attached it in a different way to the siding, so it was good to see that they stood behind the job they did. Tlhey also dealt with our homeowner's insurance, even negotiating--and receiving--a higher amount than the original estimate.

I was impressed by the company rep compared to other companies, so I decided to go with Burwell. The initial estimate went from $14,700 to $16, 300 plus $1500+ for damaged window wells and replaced guttering, which was done by a subcontractor who did a poor job, and much later than the roofing job. Removal of wood shingles left debris in all the plants and yard, still causing slivers two years later. Magnet was a little round plate used by collectors to find coins. I had three flat tires, one of which had to be replaced because of several nail holes too close together. I am still finding nails in yard and garage surround. Company recalled several times because of inadequate seal of roofing to house, which caused water damage inside. Finally had to hire a painter who sealed the roofing.