Tatro Plumbing Co Inc

They are a great company. Honest and hard working.

went good, they showed up, put new water heater, took old one away, werer there about an hr.

I hired Tatro Plumbing to remove a very old toilet in the basement of a rental property of mine and to install a new toilet. When I called to receive the estimate, I was satisfied with the explanation that the company would charge me for the time that the plumber had to drive from Garden City to a small town in southwestern Kansas and back. At the agreed-upon appointment, the company truck arrived, and there were two gentlemen inside. The two of them proceeded to perform the work in an efficient, professional way. I was satisfied with the work and was especially glad that they removed the old toilet from my property. What surprised me was the fact that after one of them called the main office in order to write out the invoice that he then handed me a bill that included a round-trip drive-time charge for two plumbers. My understanding was that the charge would be for the job, not for two plumbers. I also did not know in advance that two plumbers would be sent. I called the main office and expressed my surprise and asked whether they could deduct a fair amount. The company agreed to deduct what I considered to be a fair amount, and I thought the final bill was fair. It is not easy to get reputable, professional, and skilled laborers in the small towns of southwestern Kansas, and it is typical to have to hire them from Garden City. I would use Tatro again, because I thought their plumbers were gentlemen and they did a fine job. I thought the communication issue about the charges was resolved satisfactorily. I only give Tatro a B because I thought the charge per plumber, and the fact that two would be sent out, should have been explained to me beforehand. I do recommend this company. It is professional and skillful.

They have been in Garden City since 1952 and I am familiar with them. I am disabled and I was in my room. They came out, fixed, it, and when they left it was clean. I have had no issues with them.