Butler Home Improvements

We did a kitchen remodel, which included relocating the kitchen. Butler provided custom built cabinets, which are well made and we got what we ordered. Overall, the remodel was OK. Once it was completed, the sink started falling away from the countertop. They did come back and fix it quickly. Our heating/cooling vent was underneath the corner cabinet. We were told it would vent through the base and wouldn't be an issue. Actually, the corner cabinet gets hot or cold depending on what we have running. We sometimes leave the cabinet open to let the heat or cold air out. They also moved a door, but the base wasn't quite finished, leaving a gap between the tile and the base of the door. They also left a small hole above the door in the drywall. The microwave, coffee maker and refrigerator were put on the same breaker, so we kept blowing the fuse. They did attempt to fix that, but we still couldn't run the microwave and coffee maker at the same time. Eventually, we had to pay an electrician to re-wire the kitchen. After a few months, one cabinet door hinge pulled away from the door. That was an easy fix. The price was the main reason we went with Butler; they were significantly less than others, though we did have to spend a bit more to fix the electrical issues.

Do not answer phone during advertised business hours. Do not return calls. Followup: I respectfully disagree with business' position that I should call repeatedly until I get a response. Professionals return calls. My call was during the time they say they were open and during their published business hours. How were they on vacation and out of town but open at the same time? And their recorded greeting made no mention of their being closed on vacation... unprofessional.

The company provided an estimate that I thought was a bit high, but perhaps was not that far off the mark. The reason I did not use this company was that they did not provide a complete estimate for the work desired. I got the distinct impression I would also have to get estimates for plumbing, electrical work and for the purchase of a new water heater from other contractors. I therefore contracted with another company that did provide an estimate for the total job.

Butler Home Improvements completed the work professionally and in a timely manner. We appreciated the attention to details like decorative chamfer cuts on the window trim to give a pleasing finished appearance. This company was very good to work with. In conjunction with an addition of 12 feet to our garage, the siding and painting produced a house with a great deal of curb appeal--a definite upgrade to the appearance of our home.

This was a major addition/remodel project which spanned 3 months of snowy, icy, windy winter weather. In spite of this, Butler Home Improvements completed the project in the projected time frame with a resulting remodel that exceeded my expectations.The back half of our garage was walled off to create additional indoor space for the laundry room and an expansion of the kitchen. The original kitchen/dining room was gutted, new tile ceramic tile floor installed, popcorn ceiling removed and textured. Walls and ceiling painted. Custom made cherry cabinets and tile backsplash were installed in the kitchen. Custom oak cabinets were installed in the laundry room. The garage was extended forward by 12 feet to recover the lost garage space. Concrete garage floor, driveway and walkways were poured. The project included framing, plumbing, drywall, insulation, flooring, cabinetry, painting and concrete work as well as design services for the kitchen layout and to resolve issues related to tying the addition into the original roof. Rusty Clements and his crew provided high quality work at a very reasonable price. Every question was answered promptly and professionally. Every potential problem was addressed quickly and to our satisfaction..The members of his crew were always personable, friendly and helpful. Rusty went to great lengths to make sure that the finished project met all our requirements and to ensure that we were satisfied with the results. In addition, Rusty cooperated very well with other companies including granite countertop installers and a roofing company. He coordinated his work on the new addition with replacement of a hail damaged roof under insurance contract so that the entire roof could be completed at one time. The cherry cabinetry is beautiful with nice artistic touches and very functional features. The quality of cabinet construction is very solid and well-built. Rusty was extremely flexible in the selection of cabinet features to provide the mix of storage solutions that would be most useful to me. We now have a beautiful open kitchen/dining room which is a pleasure to cook and entertain in. The laundry room with counter and sink is a very functional space with lots of storage. The garage addition significantly changed and improved the architectural style of our house and looks as if it was always a part of the home. The concrete drive and walkways accent the home and provide a pleasant access to our front door which integrates with the landscape. I would have no hesitation in recommending Butler Home Improvements as a company of high integrity and quality workmanship. Rusty was very easy to communicate and work with. We feel we received a very high value for the money we invested.

Great! Rusty and Sarah are so pleasant to deal with. Their showroom is top notch. They obviously do great work...they are booked up way ahead...which is the reason we didn't select them for our kitchen remodel...we just couldn't wait that long! :-)