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Rusty's Carpet Cleaning & Restoration

Carpet Cleaning, Oriental Rug Cleaning, Floor Cleaning and Waxing,

About us

"For your Home, Health & Family"...these are the words that Rusty's Carpet Cleaning & Restoration (RCCR) is founded on. RCCR uses deep-steam extraction to remove allergens and chemical residue left behind by previous cleanings. This is the ONLY cleaning method recommended by Mohawk and Shaw Industries, who are the leading carpet manufacturers. As the nature of RCCR's services involves being within the customers' homes, around their families and precious investments, it is very important for customers to feel at ease with the technicians and services. This is why RCCR is built on integrity, honesty and customer satisfaction. At RCCR, we understand that family is very important, which is why we hold ourselves and our technicians to the highest standards when it comes to being in our customers' homes. "We have found that Johnson County is home to the best customers, as well as some of the most respectable business owners. As a family owned business, we look forward to being a part of this community for a long time and to raising a family here as well. We work hard each and every day to live up to the high business standards that Johnson County has set forth for itself. It is an honor and a privilege to do business with the fine people of this community." -Rusty Simpson (owner of RCCR)

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Pet Stain and Odor Removal, 24/7 Water and Flood extraction and dry-out, Tile & Grout Cleaning and Sealing, Oriental Rug Cleaning, High-End Rug Cleaning, Upholstery Cleaning, Leather Cleaning, Hardwood Floor Cleaning, Natural Stone Restoration and Cleaning, Automobile Carpet and Upholstery Cleaning

Services we don't offer

Mold remediation, Fire Damage Restoration, Auto detailing

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.913 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
8%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.7
Showing 1-13 of 13 reviews

Lucinda H.
07/2016
5.0
carpet cleaners
  + -1 more
Great - Hardworking, trustworthy young men.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Amy D.
07/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Andi B.
01/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

R R.
04/2014
5.0
carpet cleaners
  + -1 more
Rusty and the Team Provided Detail service I am happy to Endorse as Quality Service
Description of Work: I used RCCR service to clean the Whole house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Amy D.
01/2014
5.0
Rusty is very responsive. I have used Rusty several times in the past for carpet cleaning and this time needed him because a pipe broke. he came as soon as I called even though he was on his way home after a long day and worked until 4 a.m. Rusty does an outstanding job -- he takes his time and does everything the right way -- unsurpassed quality -- I have recommended him to all my friends and family -- he is the best
Description of Work: Got up a lot of standing water -- cut up and removed ruined carpet and pad -- set up large industrial dehumidifiers and fans and had them on for several days Oh and he also extracted the water of of 6 dining room chairs that had been flooded with water from the upstairs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

valerie C.
06/2012
5.0
carpet cleaners
  + -1 more
They did a great job. They paid a lot of attention to spots in the carpet.
Description of Work: I used Rusty's Carpet Cleaning & Restoration to clean carpet in five rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

David H.
06/2012
5.0
carpet cleaners
  + -1 more
I would recommend their services to the others.
Description of Work: I used Rusty's Carpet Cleaning & Restoration for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Elizabeth V.
01/2012
4.0
carpet cleaners
  + -1 more
Great about responding to request, picking up carpet and discussing what I wanted done, and what was possible. He has become very busy and it was a little frustraing to get the carpet back. First because he was working around other jobs and then he was not in my part of the city very often and delivery less convenient. I was just thankful that I found someone who was willing to put in the effort to save the carpet. Did not even want to accept payment until I had it back a few days and knew I was going to be able to use it!
Description of Work: I actually had him clean two carpets that had pet stains. One carpet was very expensive and he worked hard trying several different techniques. He was able to remove all ordor and stains and salvage a very expensive Karistan wool carpet. The other was just a nylon and not much of a challenge. Had tried other carpet cleaning services for the wool carpet, and they didn't want to even try for most part.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$500

suzanne A.
12/2011
5.0
carpet cleaners
  + -1 more
I don't think that the renter had ever vacuumed the carpets; it had stains all over it. We thought we were going to have to replace the carpet. It came out looking like new. They came in and vacuumed it all first. I was afraid it was so dirty it would ruin their machinery. They used natural chemicals, except on the really tough stains. We didn't have to replace any of it. They are excellent. Rusty and his team are really clean, fresh, and professional. They were very timely. The way the cleaned the carpets they dried very quickly. The tile was shining.
Description of Work: He cleaned carpet in a 2 story, 4 bedroom home rental property. He cleaned the rooms, hallways and everything. They also cleaned the tile in the bathrooms and the entire basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Rusty's Carpet Cleaning & Restoration
Member- We appreciate the chance to work with you, and the kind words about your service experience. Happy New Year! -Rusty and Jen

Jane M.
12/2011
5.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
I wouldn't us e anyone else at this point, I just think they are fantastic. They dealt with the insurance people and the pathogens. We had mold and fungus that grew by doing the clean air. They replaced damage wall and carpet. They always do what they say they will. The price is what they say it will be; sometimes I think it is fairer to the customer than the company. They are terrific people to be around. We would just give them a key to the house. They are the best. We have been home owners for a long time and I have used other carpet cleaners and by comparison they are the absolute best. They have taken high end silk area rugs that I thought would never be useful again they came back new. I would recommend them to everyone.
Description of Work: They are spectacular. They have not only cleaned the carpets and tile in our house but in a 2nd home we own there was a leak that caused substantial damage. They did the remediation on the water damage as well. They were tremendous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian C.
09/2011
5.0
floor cleaning
  + -1 more
(I explained this in the paragraph above.)
Description of Work: Rusty cleaned the thousands of glass tiles and colored grout in my custom shower. He was meticulous, attentive, and extremely knowledgable. I am a perfectionist, and I trusted him 100% in my home. That says a lot! He even protected the corners of the drywall leading to the bathroom by using protective guards so that his equipment wouldn't soil anything. There were no foul odors associated with the process. No messes. He was flexible regarding the time and effort I wanted him to put into the job – I could have a VERY clean and like-new shower for the price he quoted, or he would spend several additional hours "getting frustrated" to ensure every single imperfection was removed from the miles of grout in my shower. I opted for the former, but I know he also would have excelled at the latter. He never tried to oversell me, and I respected that immensely. Based on other bids I received, I know his pricing was fair and I received quite a bit more effort than I was likely to get from the other "salesman-y" bids I received. In fact, Rusty even tried to convince me how I could do quite a bit of the cleaning on my own and save the expense altogether. His honesty was refreshing, and it wasn't because he didn't want the job – he just wanted to make sure I knew the truth. He also gave me tips on how to protect the shower, maintain a clean surface, and finished by telling me that I could call him anytime if I needed an extra bit of sealer on any spot that didn't take well. I wish I had more showers for him to clean! Great guy. Great company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$125

Jane M.
05/2011
5.0
carpet cleaners
  + -1 more
I have used them for 3 years now. I did not have to deal with anything. Rusty dealt with everything and did a great job. He was very professional and focused on the job. He is the best. I have been so pleased with him. I have recommended him to as many people as I can. I have never had a better experience.
Description of Work: Rusty's Carpet Cleaning and Restoration comes out regularly to clean the carpets in my house. I had some water damage to my carpet at another one of my properties. Some mold grew in the carpet because it was in the summer. Rusty's came and did the whole project. He cleaned the water up, repaired any water damage that he could fix, and restored the carpet. Also he was the general contractor to oversee the hardwood floors being replaced by another company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Shannon M.
12/2010
5.0
carpet cleaners
  + -1 more
I decided 2 days before closing on our new house that I wanted to have the carpets professionally cleaned before we moved in. We got a very good deal on the house and the carpet was in pretty bad shape- very dirty with lots of stains and visible wear. I contacted several companies for estimates. Rusty seemed professional and honest on the phone and had lots of excellent reviews on another website (sorry Angie's list- this was before I discovered you). Rusty was very accommodating in scheduling me for an estimate. He wound up calling me to reschedule but was very apologetic and the new time actually ended up working out better for me. He was very friendly and professional when he arrived. He did some measuring around the house and within a few minutes had an estimate for me. It was right in line with the figures that he had given me on the phone based on square footage and number of stairs so I was glad there were no surprises. I told him to go ahead and do the job. He and his crew started working immediately. Within about an hour and a half they were done. The carpet looked excellent. They obviously took pride and care in the job that they did. Rusty even used a scrap piece of carpet he found at the house to fix a small hole in the master bedroom. Now you can't even tell where the hole was. I will definitely use him again and recommend him.
Description of Work: deep cleaned carpet in entire house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$207

    Contact information

    19480 Edgerton Rd, Edgerton, KS 66021

    www.rccr.biz

    Service hours

    Sunday:
    Closed
    Monday:
    6:30 AM - 11:30 PM
    Tuesday:
    6:30 AM - 11:30 PM
    Wednesday:
    6:30 AM - 11:30 PM
    Thursday:
    6:30 AM - 11:30 PM
    Friday:
    6:30 AM - 11:30 PM
    Saturday:
    6:30 AM - 11:30 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Oriental Rug Cleaning,
    Floor Cleaning and Waxing,
    Upholstery Cleaning,
    Mold Testing & Remediation,
    Water & Smoke Damage,
    Hardwood Flooring Sales and Installation,
    Auto Detailing

    FAQ

    Rusty's Carpet Cleaning & Restoration is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 6:30 AM - 11:30 PM

    Tuesday: 6:30 AM - 11:30 PM

    Wednesday: 6:30 AM - 11:30 PM

    Thursday: 6:30 AM - 11:30 PM

    Friday: 6:30 AM - 11:30 PM

    Saturday: 6:30 AM - 11:30 PM

    Rusty's Carpet Cleaning & Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Rusty's Carpet Cleaning & Restoration offers free project estimates.
    Yes, Rusty's Carpet Cleaning & Restoration offers eco-friendly accreditations.
    No, Rusty's Carpet Cleaning & Restoration does not offer a senior discount.
    Yes, Rusty's Carpet Cleaning & Restoration offers emergency services.
    No, Rusty's Carpet Cleaning & Restoration does not offer warranties.
    Rusty's Carpet Cleaning & Restoration offers the following services: Carpet Cleaning, Pet Stain and Odor Removal, 24/7 Water and Flood extraction and dry-out, Tile & Grout Cleaning and Sealing, Oriental Rug Cleaning, High-End Rug Cleaning, Upholstery Cleaning, Leather Cleaning, Hardwood Floor Cleaning, Natural Stone Restoration and Cleaning, Automobile Carpet and Upholstery Cleaning
    Mold remediation, Fire Damage Restoration, Auto detailing

    Contact information

    19480 Edgerton Rd, Edgerton, KS 66021

    www.rccr.biz

    Service hours

    Sunday:
    Closed
    Monday:
    6:30 AM - 11:30 PM
    Tuesday:
    6:30 AM - 11:30 PM
    Wednesday:
    6:30 AM - 11:30 PM
    Thursday:
    6:30 AM - 11:30 PM
    Friday:
    6:30 AM - 11:30 PM
    Saturday:
    6:30 AM - 11:30 PM