Professional Finish Concrete, LLC

Rusty did a new driveway for us in May 2022 and within months there were already massive cracks. A friend of mine that does construction took a look at it and said that cracks should never go through a control joint but one of my cracks is 20+ feet long and goes through 3 different control joints! I spoke to Rusty on the phone in September and he said he would come out to inspect within a week. I waited 2 weeks and when he didnt show up I called again and left a voicemail. He did not return my call so I called again a couple weeks later and again left a voicemail but again he didn't return my call. Just called again today and left another voicemail. I rarely leave negative reviews but I dont know know what else to do to get his attention so hopefully he responds to this review and resolves this situation. Else this should be a warning to others about his quality and customer service. More than happy to amend this review if I ever hear from Rusty.

This project went well. There was a footprint left in the middle of the driveway. I should have anticipated the amount of lawn repair to be done. It was not excessive, I was just did not expect it.

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We choose this company because they were highly recommended by someone else in our neighborhood. Because of that recommendation we did not get other quotes for this job and thought that the price quoted was fair. They showed up the day and time that they said and despite having to stop a couple of times due to some light rain, they were able to complete all of the cement work in one day. Rusty came by that afternoon and said they would come back the next day to finish - to replace all of the grass that was dug up (for the cement framing and repositioning of the drain) and to power wash the other sections of the driveway that were covered with black tire marks from the heavy equipment. Three days later two workers came and replaced the grass with very little care as to how it was done. What they didn't replace was thrown in clumps under the bushes next to the driveway and around the bottom of a tree. While they were here I asked them about the currying compound that was supposed to be applied to the driveway. They said they had some and asked if I wanted them to apply it. I do not believe it would have been done if I had not asked about it. Also, the drain that was moved was placed below ground level causing it to immediately be filled with dirt and grass. I contacted Rusty about the drain and the power washing but weeks went by without anything being done. We finally had someone who occasionally does yard work for us come out to break up all the clumps of dirt and level them out and reposition the drain so that it was at ground level. Finally almost four weeks after the cement was laid someone came out and power washed the rest of the driveway. Even then we had to point out the places he was missing or he would have left without it being completed and we probably would have had to hire someone to finish that too. That all being said, the cement work itself looks great and we are very happy with the job that they did on that.

We have a VERY rainy spring and summer so getting the weather to get the job completed was hard to get scheduled. But once we got some dry weather we got the job scheduled and completed in one day. My steps look great.

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Rusty and his crew showed up promptly at 7 AM on the day scheduled. By 4 pm they were putting in the finishing touches. It's the special things that I really liked such as curving the final expansion joint to match the curve of the street. The sidewalk leads to the back where the garbage cans are kept. Originally it was a straight patio that never looked right. He curved the sidewalk so that it flowed into the driveway. Because there was an elevation difference between the drive and this adjoining sidewalk, Rusty dressed up the edge of the drive and leveled it at one point so that we could get the cans easily to the street. The brushing on the surface of the concrete follows the expansion joint which is On an angle. the crew came back the next day to clean up. There were a few limps of slap we found in the dirt when we smoothed it out. The only difficulty we had with the whole project was communication. Rusty is very busy and at times we played phone tag. I guess that goes with being so good at what you do.

Rusty of Professional Finish Concrete provided a thorough, detailed, written estimate the same day as my initial phone call. The work was begun as soon as weather allowed. The patio was done first, and the driveway was prepped several days later, with the concrete to be poured the next day. However, there was an unexpected heavy rainfall the next day, and the concrete was not able to be poured. There was exposed rebar and forms all over, and Rusty personally came out that day and covered the rebar, allowing us access to drive into our garage until the concrete was able to be completed. Since I was just recovering from a total knee replacement, he was concerned that I would have to walk some distance to my car, and also that I might trip on all the rebar. I was very grateful. The driveway was completed within a few days.

Excellent service and got the job done quickly soon after getting estimate. Rusty was very helpful and answered every question I had.

The bottom portion of the driveway will be torn out and redone the end of Oct. i was very happy with that outcome.

They began work on the day they said they would. The heat was pretty bad that week but they stuck to a schedule and finished on time.

Rusty provided excellent customer on all phases of the job. He returned calls promptly. He made suggestions on how to improve the look of the proposed sidewalk and provided a detailed estimate quickly with information about how he would be obtaining the permit and the scope of the work to be performed. Performed work at a reasonable price, was easy to talk to and finished the job on time. All in all it was great job done by a professional company.

they showedup in time brokeup the the 3 sections while another guy started digging the trench to put the pipe in when the concrete was done the dumptruck showed up with the fill gravel and then loaded with concete when that was done and the fill gravel leveled off the cement truck showed up and pored leveled the pipe was layed and buried all this was done by 2pm and done very well

Rusty did a great job from start to finish. I contacted him in January of 2008 - he returned my call immediately and came out the day after to give us an estimate. Within 3 days we had an estimate, as promised, which included a very professional drawing, a list of references and a detailed estimate. When we told Rusty he was hired, he said he would contact us in March to schedule the job. Promptly in March he called us and scheduled to pour our circle drive in May. It rained a couple of days and it was obvious to me they weren't going to be able to come out and work. Rusty still extended the courtesy of a phone call just to let us know that because of the weather they weren't going to be out. They still finished the work on time and he also helped us out with a contractor we were having difficulty with. Our circle drive is beautiful! We receive endless compliments on it and our kids love playing on it! This winter I asked Rusty if he would consider installing a basketball hoop for us - eventhough it was a small job I thought things might be slow and he'd have the time to do it. He was able to do it and gave us a great price ! Once again he went above and beyond. We are planning on putting a pool in next year and will definitely be hiring him to do all the concrete work!