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Masterplumb Inc

Plumbing, Water Heaters, Natural Gas Lines,

About us

LICENSED GENERAL CONTRACTOR SINCE 2002. WHILE OUR BREAD AND BUTTER HAS ALWAYS BEEN WATER HEATERS, SUMP PUMPS, DISPOSALS, KITCHEN SINKS, TOILETS, AND EVERYTHING ELSE YOU WOULD EXPECT FROM A PLUMBER, OUR PASSION IS REMODELING EXISTING SPACES TO ACCOMMODATE PEOPLE WITH SPECIAL NEEDS, WHETHER IT BE A BROKEN HIP, STROKE, PARAPLEGIC OR QUADRIPLEGIC. OR IF YOU ONLY NEED SOME GRAB BARS INSTALLED TO MAKE IT EASIER TO GET INTO THE SHOWER OR BATH TUB, WE ARE EXPERIENCED IN HELPING YOU STAY IN YOUR OWN HOME. AS SOME OF THESE PICTURES SUGGEST, WE CAN USE YOUR EXISTING FOOTPRINT, IN MOST CASES, AND TOTALLY TRANSFORM YOUR BATHROOM INTO A NEW, MODERN SPACE THAT WILL ALLOW YOU TO BATHE AND TAKE CARE OF YOUR OWN PERSONAL NEEDS. A BEAUTIFUL BATHROOM NEED NOT LOOK LIKE A "HANDICAPPED" PERSON LIVES THERE. DECORATIVE GRAB BARS THAT FUNCTION AS TOWEL BARS, BUILT IN SEATS THAT ALLOW YOU TO SIT AND BATHE WITH A PERSONAL HAND-HELD SHOWER. TALLER TOILETS THAT MAKE IT SO MUCH EASIER TO GET UP AND DOWN. LOW PROF..ILESHOWER BASES THAT ALLOW MUCH EASIER ACCESS TO YOUR SHOWER. NO MORE TRYING TO STEP INTO YOUR BATHTUB, THEN STRUGGLE TO GET OUT WHEN YOU ARE FINISHED. WE ALSO INSTALL HEATED FLOORS UNDER TILE THAT WILL KEEP THE BATHROOM TOASTY WHEN YOU ARE HURRYING TO DRY OFF. WE INSTALL HEAT LAMPS TO KEEP YOU COMFORTABLE, TOO. ROLLUNDER BATHROOM SINKS IF YOU ARE WHEELCHAIR BOUND. SHELVING AT A HEIGHT YOU CAN REACH. WE WILL WORK WITH YOUR PHYSICAL THERAPIST TO MAKE CERTAIN YO'U GET WHAT YOU NEED AND WHAT YOU WANT. GIVE US A CALL FOR A FREE WALK THROUGH AND LET US GIVE-YOU SOME IDEAS OF HOW TO MAKE YOUR HOME MORE USER FRIENDLY. NOBODY WANTS TO GO TO INDEPENDENT OR ASSISTED LIVING ANY SOONER THAN NECESSARY. LET'S WORK TOGETHER TO KEEP YOU AT HOME.

Business highlights

39 years of trusted experience

Services we offer

General remodeling to include room additions and complete remodels. Most plumbing services including water heater replacement, sump pumps, disposals, all sinks and faucets, comfort height toilets,

Services we don't offer

Drain and sewer cleaning.

Amenities

Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.990 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 90 reviews

Kathy F.
08/2020
5.0
plumbing, drain pipe
  + 0 more
Dale arrived on time. Did a great job for the repairs I needed done. I would recommend him again.
Description of Work: Kitchen sink leaking and 2 new faucets installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Masterplumb Inc
Thanks so much! Enjoyed talking with you.

Lyda A.
07/2020
1.0
water heater repair, water softeners
  + 0 more
He made a appt. And later cancelled You sent me a new name: Butler plumbing I hired them
Description of Work: Water heater fixed and new water softener
Rating CategoryRating out of 5
$2,000

Response from Masterplumb Inc
As I explained to the customer, I was having trouble with my van that required being down for several days. I did, indeed, call the customer before the appointment time as a professional courtesy.

chris N.
05/2020
5.0
gas leak repair
  + -1 more
Excellent work. Turned out better than expected. Tracy did a great job. Will recommend.
Description of Work: Replaced gas line from meter to furnace and WH.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Melva B.
05/2020
5.0
Dale Cook was professional, did an excellent job and answered my questions in a polite manner. I will hire him again for any future needs I might have!
Description of Work: Adding a water line for a fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Masterplumb Inc
Thanks so much. Was a pleasure.

Scott T.
11/2019
5.0
plumbing
  + -1 more
Perfect. Installers were fast, clean and curt IOU’s
Description of Work: Install gas line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Masterplumb Inc
Thanks so much for the kind words, although I think this review is meant for another plumbing company; I don't believe I am the company that did your work. Don't want to take credit for the good work of others.

Julia R.
05/2018
5.0
plumbing, water heater repair
  + 0 more
He pointed out the original one with a couple of areas that were out of code, installed a new one and explained what I could do to prevent future problems.
Description of Work: hot water heater replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Masterplumb Inc
Thanks so much! Look forward to working with you on your master bath and master closet remodel.

David W.
04/2018
5.0
plumbing
  + -1 more
Great. All still working well after a year
Description of Work: Installed washer safe pan; Cold water brass manifold

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Masterplumb Inc
Thanks, Mr. [Member Name Removed]. Sorry I was unable to get to your plumbing needs yesterday. In the process of moving and you know what a nightmare that can be!!

Joseph S.
04/2018
5.0
plumbing
  + -1 more
they were very professional, polite, and really cared about the work they did and did as they said. great job!
Description of Work: water heater replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Masterplumb Inc
Thanks, very much, for the nice review. Call anytime.

Shara B.
02/2018
5.0
plumbing
  + -1 more
Dale came the very afternoon of my first call for service. He provided me two options to fixing the problem which was nice to understand. He was prompt, courteous, and after service complete he wrote down a part number for me in case my other faucet handle would ever do the same. Very personable.
Description of Work: We had two faucet handles leaking water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$226

Response from Masterplumb Inc
Thanks so much for the kind words. Was a pleasure to meet you both.

Sheila R.
09/2017
5.0
plumbing
  + -1 more
Fine. Everything got done, he was on time.
Description of Work: Replaced toilet innards, replaced outdoor tap, replaced shower head etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Masterplumb Inc
Thanks so much for the business and the kind words. I appreciate it very much.

Dan M.
08/2017
5.0
plumbing
  + -1 more
All of my problems were solved and many improvements were made to make all much more convenient and up to date. We've talked about a total remodel of my master bathroom and I have no doubt that Mike's skills and design talents will be just what I want.
Description of Work: I had a list of various plumbing minor problems that finally added up for me needing a professional. 3 Sink stoppers and their mechanismes needed fixing, a dripping faucet on my large Jacuzzi type tub needed fixing, a leaking faucet on my kitchen faucet needed help, a faulty toilet needed to be fixed and a wobbly toilet in the basement needed repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Masterplumb Inc
Was a real pleasure, [Member Name Removed]. Look forward to working with you in the future. Always good to work with fellow veterans. I appreciate your service.

Maggie I.
05/2017
5.0
plumbing
  + -1 more
He is a friendly guy and very knowledgeable. He is on time and sticks to his estimate.
Description of Work: The drain for our water heater was leaking. He also stopped a leak in our shower. We also used him for a bathroom renovation in our old home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Masterplumb Inc
Thanks so much. Always a pleasure working with you and [Member Name Removed].

Haylee D.
05/2017
5.0
plumbing
  + -1 more
He was fabulous. Effective and efficient. Highly recommend.
Description of Work: Moved plumbing lines in master bath. Unclogged drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$785

Response from Masterplumb Inc
Thanks so much. Was a pleasure to meet you both and hope to see you again in the future.

Isaac W.
03/2017
5.0
plumbing
  + -1 more
Mr Dale and his son Damien were very professional and very respectful they finished in the time period that they said they will,they were very tidy and they left my house clean.They were very knowledgeable and they worked with my budget.
Description of Work: I needed a bathtub and a shower installed,a washer and a dryer relocated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Masterplumb Inc
Thanks very much for the review. It was a real pleasure working with you both. Best of luck with your new addition to your family. Please let me know when the baby arrives?

Joan B.
01/2017
5.0
plumbing, water heater repair
  + 0 more
Great! Dale was honest, professional, reasonable and very responsive. He even sent a text to follow up. I highly recommend him!
Description of Work: Pilot light would not stay lit in my hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Response from Masterplumb Inc
Thanks, [Member Name Removed]. Just read this today and I am glad I was able to get you taken care of.

Brett S.
11/2016
5.0
plumbing, remodeling, home remodeling
  + 1 more
He was on time and on budget. I don't know what else you can ask for in a contractor. Very professional. Straight to business. He was flexible and went above and beyond when I needed some additional help.
Description of Work: kitchen sink install / exterior faucet replace

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brett S.
11/2016
5.0
plumbing, home remodeling
  + 0 more
Dave made last minute scheduling adjustments to meet some additional last minute needs. He charged me for the extra time but not the added hustle. He was right on time, and went right to it. Once finished, he gave me some tips and charged a very fair rate. He did what he said, when he said he would do it. He was in and out so our other contractors could keep their schedule and he did it at a fair cost. That's really all you can ask. I hope I never need a plumber again but if I do, he's my first call.
Description of Work: Plumbing issues related to a kitchen remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Masterplumb Inc
Thanks so much for the great review. I try to treat each homeowner like I would like to be treated. Hasn't failed me yet!!

Sharon B.
07/2016
5.0
plumbing, remodeling
  + 0 more
He did a wonderful job and will be our new plumber. He knows how to work in someone's home and left the work area spotless. We have had other plumbers who dented our walls and left a mess behind for me to clean up.
Description of Work: Dale came right on time to replace a laundry room faucet, repair an outside faucet and see about re-routing some softened water lines outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

debbie F.
04/2016
5.0
plumbing
  + -1 more
First time to use this plumber. He was prompt, courteous and efficient. I would highly recommend Dale Cook! I would definitely call Dale again if I needed his services. Thank you Dale ;)
Description of Work: Toilet was clogged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Masterplumb Inc
Was my pleasure, [Member Name Removed]. Good to meet you as well. Call whenever I can be of service.

Carol W.
12/2015
5.0
plumbing, water heater repair
  + 0 more
I am amazed at the amount of work that Dale Cook can perform in such a short amount of time. Yet the work he does is excellent. My usual plumber retired a few years ago and I've been trying to find another one for awhile. I am sure that Masterplumb is the company I will call now when I need plumbing help. Dale cleaned up the areas he worked on and even did a couple of extra things for me. He went out of his way to be kind and to do a great job! He also explained everything to me and what options I had - couldn't ask for more.
Description of Work: Dale changed the corroded anode rod in my hot water heater and also changed the water pipe into the house to bypass an old water softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Masterplumb Inc
Thanks, [Member Name Removed] Was a pleasure. Call me anytime. I will be there, at least until I retire!!!

John R.
12/2015
5.0
remodeling, home remodeling, plumbing
  + 1 more
Dale is an excellent choice to have do work for you.
Description of Work: Replaced vanity and faucet as well as other plumbing related repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Masterplumb Inc
Thanks, [Member Name Removed] Was a pleasure to meet your family. Call if I can do anything more.

Carol W.
12/2015
5.0
remodeling, plumbing, water heater repair
  + 1 more
MasterPlumb did an excellent job. Dale was very fair in his pricing, punctual, and very good about detailed estimates. All of the work was completed in the time that he had estimated and done in an excellent fashion. I also appreciated that he didn't mind explaining in detail, in a way that I understood, what the plumbing problems were and also explained what he would do to fix them. Dale is very courteous and kind, and he left the work areas clean. I will definitely call him with any other plumbing work that I may need to have done. This was a very positive experience. He goes above and beyond expectations.
Description of Work: Checked for any problem with the hot water heater - although there was none. Replaced main service valve with 1" ball valve. Replaced manabloc on the basement wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$770

Response from Masterplumb Inc
Thanks so much for the kind words, [member name removed]. I just try to do each job like my mom lived there. Has worked pretty well for 30 years!. Call me anytime.

Patricia S.
10/2015
4.0
plumbing
  + -1 more
It went very well He was prompt, courteous & efficient. Left the room with everything back in place & cleaned up.
Description of Work: Rerouted washing machine drain

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Drue H.
10/2015
5.0
plumbing, water heater repair
  + 0 more
He arrived on time, and did an excellent job. Not only does he know his business and was willing to explain all my options, but his pricing was very reasonable. MasterPlumb will be my first choice for all plumbing work.
Description of Work: Added a second water heater (electric) to for additional capacity for my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$825

Response from Masterplumb Inc
Thanks so much for the vote of confidence. Means a lot to me. Without my great customers I would just quit, but I am still having fun! Call any time.

Galen D.
09/2015
5.0
remodeling, home remodeling, plumbing, water heater repair
  + 2 more
Dale has done an outstanding job on all of our plumbing projects. He is very responsive when we call for his plumbing services. He is very punctual and works with us on scheduling, estimates and completion of our projects. The quality of Dale's plumbing services is excellent. He works very hard while completing the projects. Dale is a top notch plumbing professional! It is clear that Dale with Masterplumb is who we trust and call on for our plumbing projects. We are very pleased!
Description of Work: Dale's most recent plumbing project for us was to install a hot water heater. He recommended, purchased, delivered and installed our 50 gallon water heater right on time with no problems and no inconvenience. He also repaired two toilets and installed a new faucet a week earlier. Several years ago he did the total plumbing project on a bathroom remodel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$925

Response from Masterplumb Inc
Thanks for the vote of confidence. Glad we were able to take care of problems before they got to be emergencies!! Call me anytime.

Contact information

35127 W 47th St S, Cheney, KS 67025


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

Licensed*

Trade License Number
1451

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening

FAQ

Masterplumb Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Masterplumb Inc accepts the following forms of payment: Check,MasterCard,Visa
No, Masterplumb Inc does not offer free project estimates.
Yes, Masterplumb Inc offers eco-friendly accreditations.
No, Masterplumb Inc does not offer a senior discount.
No, Masterplumb Inc does not offer emergency services.
Yes, Masterplumb Inc offers warranties.
Masterplumb Inc offers the following services: General remodeling to include room additions and complete remodels. Most plumbing services including water heater replacement, sump pumps, disposals, all sinks and faucets, comfort height toilets,
Drain and sewer cleaning.

Contact information

35127 W 47th St S, Cheney, KS 67025


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM