Technician sent could not fix outdoor faucet that had frozen and burst during the winter. Only one drain was cleaned, so was fairly expensive for the work that was actually done. I was supposed to have received a discount for a referral that was not honored. Also, since the technician that was sent was unable to fix the outdoor faucet, I was to receive an estimate for actual repair. This took two weeks to receive. Professionalism was a bit off as well, didn't say anything or introduce himself when I came to the door.
Description of Work: Cleaned a drain; did not repair primary issue
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$118
Jim P.
01/2018
1.0
plumbing
+ -1 more
I called Crosby Plumbing. I wanted to use a local plumber to install two almost exact faucets I purchased at Home Depot. One plumber showed up. Could not get the two faucets installed. He called for another plumber to help. I did the original plumbing twelve years ago in around 45 minutes. Note: both new faucets were just like the ones I wanted replaced. Two plumber and three hours later Crosby Plumbers, Bonner Springs, CHARGED me $512.00 to install two faucets. $ 512.00!
Description of Work: I needed two faucets installed. I installed them twelve years ago but back problems prevented me from doing it again.
Rating Category
Rating out of 5
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0
$512
James L.
01/2016
5.0
plumbing
+ -1 more
Scheduling was quick and easy. Crosby plumbing was on time and work was done quickly. I appreciated that the technician explained the work as he went and pointed out where problems occurred. He was friendly and professional. Price was fair. I would definitely use Crosby Plumbing again.
Description of Work: Pull, reset toilet. Extend flange to floor to level
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Ronda T.
11/2015
5.0
plumbing
+ -1 more
....
Description of Work: ....
Rating Category
Rating out of 5
Yes, I recommend this pro
$600
Angela B.
05/2015
5.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Allison G.
06/2014
5.0
plumbing
+ -1 more
unknown
Description of Work: Cleaned out my water pipes. I had a huge flood in my basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Steve R.
01/2014
4.0
plumbing, water softeners
+ 0 more
Fixed drain on water softner. No problems.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$88
Christopher A.
11/2013
5.0
plumbing
+ -1 more
I was impressed with the service! Jason came out and looked over my issue quoted me a price of 180.00 which I thought was reasonable compared to other plumbing companies. He did the job so fast and charged me less, so the final bill was only 130.00. This was to replace a shut off value that was soldered into my copper plumbing underneath the shower in my garage. Another plumbing company came out a few months earlier to replace some plastic plumbing underneath my kitchen sink and that cost me $300.00 for 15 minutes worth of work I could and should have done myself, but was too busy and didn’t have time. Other plumbing companies seem to be very highly priced and I figured this repair was going to really be high but was shocked when it only cost 130.00. Crosby plumbing is fair, honest and truly does their business with the utmost integrity. I will never call another plumber again except for Crosby Plumbing! Their honesty and professionalism should be modeled in the industry, as the other guys like to pad their pockets with high prices. I will recommend Crosby to everyone I know who is looking for plumbing. Hats off to a great company with integrity…that is a rarity these days.
Description of Work: Replaced a shut off valve for shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Ginger S.
06/2013
5.0
plumbing, drain cleaning
+ 0 more
Mark and Jason were able to clear a drain that another very big plumbing company could not. That other company said they would have to jet spray it out and flood the basement. I told them to get out and called Crosby, they came out the very next morning and worked till they cleared it. They were extremely nice, professional and very reasonably priced. I recommended them to my daughter too after she had the similar experience with that same big company and they did a fantastic job for her at a fraction of the price. I would call them in a hearbeat for any plumbing needs.
Description of Work: Cleared a drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$217
MARK J.
05/2013
5.0
plumbing, drain cleaning
+ 0 more
Our washer backed up in the basement and they came right out and augered out the drain, having to pull the stool in that bathroom since we have no clean out drain down there and add 35 feet of extra cable. They did a great job as usual and are so pleasant.
Description of Work: augered the main drain
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$296
MARK J.
05/2013
5.0
plumbing, drain cleaning
+ 0 more
From start to finish it was a great experience.
Description of Work: Jason and Mark (?) came out on a Friday to look at the work that we needed done. We were in the middle of a rehab on the house and encountered a problem or two that needed the attention of a plumber. After assessing our work, they received a call from a single mom who was out of heat and it was about 29 degrees out so they left with our blessings to help her first. As promised, they returned the next day to do our work. They cleaned out two slow drains, made another move along better by an adjustment to the stopper. The master shower was not draining (and it was all new, never used in 20 years) and they cut some pipes to take out some unnecessary turns and augered out some corrosion in the pipes that were left. They looked in the crawl space and found that our brand new shower there was leaking, big time, offered to fix it but told us that our contractor should be made responsible for it so we didn't have to pay them to fix something he should have done correctly, but we didn't even know about it and were so grateful that they went down there. We didn't even know that they were going to do that. We did end up making the contractor fix it so we saved there. Then they fixed our third shower in the main bath, which we'd already paid two other plumbers to fix, and they weren't able to. We were told by the other plumbers that we'd have to tear out the wall and replace the pipes but Jason and Mark were able to fix it and put new faucets on so that we were no longer getting scalded in the shower and could turn off the water. A week later when we called to tell them that the master shower was a lot better but not draining freely yet, they came back at no charge and routed out more of the main pipe at no charge. We were very happy with the work. They spent about 8 hours here. Best thing too is that they are so happy! They joke around and are so pleasant but always professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$645
Diane H.
01/2013
5.0
plumbing
+ -1 more
When I called and explained that I had a leak coming from the shower faucet I was given an estimate over the phone. Very nice folks. Said they would be out the next day at 2:00pm to repair. They were right on time, the job done in an adequate amount of time, cleaned up their mess and I felt the price was fair.
Description of Work: Repaired shower faucet in master bath and replaced drain.
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Service Categories
Plumbing,
Drain Cleaning,
Water Filtration and Softening,
Drain Pipe Installation,
Water Heaters,
Septic Systems,
Heating and Air Conditioning
FAQ
Crosby Plumbing is currently rated 4.3 overall out of 5.
Crosby Plumbing accepts the following forms of payment: Check,Discover,MasterCard,Visa