Reddi Root’r is not just a plumbing company. They are a company that is owned and operated by a family that is dedicated to making sure all of their customers are completely satisfied by quality service. That’s why Reddi Root’r has been around for over 5 decades and has a reputation for having friendly technicians that get the job done right every time. Additional phone: 913-553-4543
We noticed a strong sewer smell coming from our basement powder room and called Reddi. They offered to send someone that same evening for a free inspection. They did not show up for the inspection as promised, but did eventually call that evening to reschedule for the next day. The next evening, the service person showed up approximately two hours later than scheduled, but was very nice and professional. He determined the problem and gave us suggested solutions. We have used Reddi before without complaint.
Description of Work: The service person inspected the toilet, sink and basement drains.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0
Yes, I recommend this pro
Renata H.
05/2007
1.0
drain cleaning
+ -1 more
... my husband, as he was the one who had received the different quote, but she would not, so I told her I would call him and call her right back. After a quick call to my husband, I phoned the company back, and the employee who answered my call was the same who had given my husband the $185 quote. He explained that the $185 was an hourly rate, but that there was an hour-and-a-half minimum, and therefore the charge would be $261.50. I asked them to go ahead with the procedure, but when he contacted the serviceman, he had already left the property (although it had been literally one minute), and had to reschedule for later in the day. The following day, the tenant told us that again the procedure was unsuccessful and that again, the serviceman had said he would call us to explain. But we never heard from them again. So in short, we're out $360, the drain is no different than before we phoned; we received misleading quotes, no follow-up, and surly customer service. Grade F!
Description of Work: We contacted the company on a Wednesday evening to unclog a basement drain at a tenant's house (at a cost of $99). The serviceman was unable to fix the drain and told the tenant he would call us to explain, but we never received a call. Instead, we found out only several days later when we followed up with the tenant to make sure all was well. My husband called the company and asked for an explanation. They said the serviceman tried to call (although the number he had was my cell, which was working perfectly, and I had no message). They recommended a further service that would cost $185, which we okay'ed. A few days later we received a call from the company saying the serviceman was at the house and that the charge would be $261.50. I told the caller that my husband had been quoted $185; she transferred me to Gina, who was abrupt and rude and insisted that it was always $261.50 and did I want the service or not? because the serviceman had other calls to attend to. I asked her to call..
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$360
JOHN B.
08/2005
5.0
septic tank
+ -1 more
I CALLED IN THE MORNING AND DID NOT EXPECT THAT I WOULD BE ABLE TO GET SERVICE FOR A COUPLE OF DAYS. TO MY SURPRISE, THE SUPERVISOR RETURNED MY CALL WITHIN AN HOUR AND TOLD ME THAT THEY WOULD BE AT MY HOUSE IN THE AFTERNOON. LATER IN THE DAY, THEY CALLED AGAIN TO TELL ME THE PUMPER HAD BEEN DISPATCHED AND WOULD BE HERE IN APPROXIMATELY 30 MINUTES. ABOUT 30 MINUTES LATER, THE PUMPER ARRIVED WITH TWO GENTLEMEN AND THEY COMPLETED THEIR WORK IN ABOUT AN HOUR. THEY WERE POLITE AND EFFICIENT IN GETTING THE WORK DONE.
Description of Work: I CALLED REDDI ROOT'R FOR A TANK PUMPING AND WAS QUOTED A PRICE OF $180 FOR A 1000 GALLON TANK. MY TANK IS A 3000 GALLON UNIT AND I EXPECTED THE PRICE TO TRIPLE AND WAS NOT WRONG. THE TANK WAS FULL, AS EXPECTED, AND THE PRICE WAS IN LINE WITH WHAT I EXPECTED ALTHOUGH A VOLUME DISCOUNT WOULD HAVE MADE ME HAPPIER.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$540
PAUL B.
01/2005
5.0
septic tank
+ -1 more
DAVE CLARK WAS ON TIME, EXCEPTIONLY POLITE, AND PROFESSIONAL. I WOULD RECOMMEND THEM TO EVERYONE.
Description of Work: TANK PUMPING AND INSPECTION FOR POSSIBLE LEAKS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
03/2004
5.0
septic tank
+ -1 more
REDDY SERVICES WAS PROMPT FOR THEIR APPOINTMENT. WE REALLY CAN TELL THAT THE HYDROJET PROCESS ON OUR LATERAL FIELD HAS CLEANED THOSE LINES AND MADE OUR WHOLE FIELD EFFECTIVE AGAIN. THIS IS WITHOUT THE COST OF DIGGING THE SYSTEM UP. HAVE ALREADY RECOMMENDED.
Description of Work: SEPTIC TANK & WASH PIT PUMPED, LATERAL FIELD HYDROJET.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$220
JERRY E.
01/2004
5.0
septic tank
+ -1 more
THEY WORKED HARD IN BAD WEATHER. HE WAS VERY POLITE.
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Service Categories
Septic Systems,
Drain Cleaning
FAQ
Reddi Root'r is currently rated 4.2 overall out of 5.
No, Reddi Root'r does not offer free project estimates.
No, Reddi Root'r does not offer eco-friendly accreditations.
No, Reddi Root'r does not offer a senior discount.
No, Reddi Root'r does not offer emergency services.
No, Reddi Root'r does not offer warranties.
Reddi Root'r offers the following services: Plumbing, drain cleaning & septic tank