Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

ARROW LOCK SERVICE

Locksmiths

About us

Small Family Owned Business with Employee-Owner. Kansas City Native and personally in the Locksmith Industry Since 1995.

Business highlights

46 years of trusted experience
Emergency Services Offered

Services we offer

Commercial Lock Repair and Rekeying / Replacement (If Necessary) Residential Lock Repair and Rekeying / Replacement (If Necessary) Automotive Car Unlock Services Automotive Keys Made and Lost Keys Remade on a Per Car (Quote) Basis

Services we don't offer

Alarm and Security Services

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.7
value
4.3
professionalism
3.7
responsiveness
3.7
punctuality
3.7
Showing 1-3 of 3 reviews

Jennifer R.
04/2014
1.0
locksmith
  + -1 more
This was the rudest business owner I have ever talked too. We have used this company in the past. The experience was fair. He had a hard time changing out the locks at rental property. I would say he is not the friendlest business owner. He came across rude. My husband called him again March 28th at 10:45 and he called him back at 10:46 and he made an appointment to rekey our rental property the following Tues while he was out of town. Long story short, no call and no show. I called him April 3. I meantioned that no one showed on Tues and I would like to schedule another day to come out. He had an attitude. He could not possible of missed an appointment. I was wrong he said and hung up on me. I was very upset the way he treated me. I called my husband back to confirm we called the correct company. After looking over his phone log, we were correct. My husband said he talked to the owner himself. I called him back letting him know that we did call his company and he said he wasn't going to argue with me and he doesn't have time period. I am a business owner myself and couldn't believe how rude this business owner was to me. I would never use him again.
Description of Work: He had changed dead bolts and changed out lock Don't use this company.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$150

MYRNA B.
11/2013
5.0
locksmith
  + -1 more
His key-making machine was in his van and with his past experience, made his work go quickly as well as thoughtfully.
Description of Work: The keys were lost to the front dead-bolt and Mr. Brownback, the owner, was able to replace the keys on the spot. While he was here he adjusted a couple more handles and levers. Very kind person who is also cost conscience. He will be back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

alison B.
08/2011
5.0
locksmith
  + -1 more
I spent over $100 on that work. He did the work well. The person’s name was Don.
Description of Work: I used Arrow Lock Svc. 2 years ago to change the locks in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from ARROW LOCK SERVICE
Thank you [member name removed] for the Review. Please let me know if there is anything else I can do for you in the Future! Don B Arrow Lock Service

    Contact information

    PO Box 20, Basehor, KS 66007

    www.arrowlockservice.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Locksmiths

    FAQ

    ARROW LOCK SERVICE is currently rated 3.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    ARROW LOCK SERVICE accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, ARROW LOCK SERVICE offers free project estimates.
    No, ARROW LOCK SERVICE does not offer eco-friendly accreditations.
    No, ARROW LOCK SERVICE does not offer a senior discount.
    Yes, ARROW LOCK SERVICE offers emergency services.
    Yes, ARROW LOCK SERVICE offers warranties.
    ARROW LOCK SERVICE offers the following services: Commercial Lock Repair and Rekeying / Replacement (If Necessary) Residential Lock Repair and Rekeying / Replacement (If Necessary) Automotive Car Unlock Services Automotive Keys Made and Lost Keys Remade on a Per Car (Quote) Basis
    Alarm and Security Services

    Contact information

    PO Box 20, Basehor, KS 66007

    www.arrowlockservice.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed