Cutler Water Well Service

Subs fantastic.

I was having a problem with another well company about returning my calls. I talked to him the end of April. He said it would be about 6 weeks or so. I called him every week but he never returned my calls. I found out about Travis Cutler wells here on Angie's list. The rating was bad. I always like to give somebody a chance. He came out in 2 days. I talked with him and he seemed like a reputable and honest family man. I told him to go ahead. He told me when he could make it and he was there. The work that he and his helper performed was very professional and polite. I would recommend him to anybody. In fact my neighbor is getting a bid on his existing well now from him. I was very pleased.

The well seems to be capped properly. Cutler also plugged the 5 holes that penetrated the foundation where the pipes were removed. The problem became apparent with the first heavy rain after we moved in. Water was running down the basement wall where the pipes had been removed and plugged. I contacted Travis Cutler (owner) and he came out immediately. He dug out the foundation and said that the well had been properly capped. He told me that the water was from the ground water and that he was not responsible for that type of leak. He put some Quickcrete in the hole and said if it leaked again he'd be willing to come out and fix it right for $250.00. Of course it leaked again yesterday during a steady rain and I contacted Cutler again. Travis maintains that it is not his responsibility even though water is ONLY coming through the holes they "plugged". According to him it is the responsibility of the person that put the foundation in 39 years ago. Really??!!! They seem nice enough and capable of capping a well. If you hire them however, just make sure it's nowhere near your basement!