Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

RUG GALLERY FLOORING

Carpet Sales and Installation, Carpet Cleaning, Flooring Sales and Installation,

About us

Since 1981 we have been offering Carpet, Hardwood, Tile, Custom Rug design and Hand knotted rugs. Quality subcontractors handle all of our flooring installations. We have been cleaning rugs since 1981 and have Indiana's only Certified Master Rug Cleaners on Staff. We own our rug cleaning facility so your rugs never leave our care. We offer in home viewing of hand knotted rugs at no charge.

Business highlights

44 years of trusted experience

Services we offer

Carpet, Hardwood, Tile, Stone and Area Rug Sales. Customer Rug design. Oriental and area rug cleaning. Rug repairs. Master Rug Cleaner on staff. Carpet Repairs. Custom shower design and install.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

5.066 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
2%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 26-50 of 66 reviews

WILLIAM S.
04/2012
5.0
carpet cleaners
  + -1 more
The two installers were punctual, professional, courteous and neat. They did not damage anything in the process of removing old carpeting or installing new carpentry. They brought a vacuum and cleaned all stray threads and fibers. I would definitely hire Rug Gallery again.
Description of Work: The company removed old carpeting, pad, cleaned floor, installed new pad and new custom dyed carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Paul D.
03/2012
5.0
carpet installation
  + -1 more
Mark Hilton and his team did an excellent job for our family. We are very satisfied with the product, installation, etc. Very swift and thorough in their work doing the installation. Very happy with this job. Mark and his team demonstrated tremendous customer service, are extremely knowledgeable of their product, explained very clearly how things would proceed, and everyone executed the work plan very well. We give a very high recommendation for their services..
Description of Work: The Rug Gallery provided us an estimate, and subsequently installed, new carpet to go in our house: 4 bedrooms, office/den, 6 closets, hall and stairs, and living room. Three different types of carpet. We received three estimates, and RG was most competitive (and easist to work with!)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Douglas P.
03/2012
5.0
carpet installation
  + -1 more
The Rug Gallery was very thorough, professional, helpful and courteous. The installers were a little careless with a phone jack but that company and The Rug Gallery took care of it the first thing next day. They did an excellent job installing the carpet.
Description of Work: New carpet and pad installed in one room and area rugs bought.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

JOHN & KAREN C.
03/2012
5.0
carpet installation
  + -1 more
I found the carpet I wanted, Mark, came out to measure the next day, and the carpet was installed three days later. I have used the Rug Gallery for many years. They are great people to work with.
Description of Work: Installed new carpeting in a bedroom restretched some carpeting in another bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

WILLIAM S.
12/2011
5.0
carpet cleaners, carpet installation
  + 0 more
They got my rug in promptly and finished within the time frame promised - about a week. The new binding looks great. It matches the rest of the rug perfectly. It looks like it was originally made that way. No more trying to avoid the fringe when vacuuming. I love my "new" old rug!
Description of Work: They removed the frayed fringe on an area rug and replaced it with a bound edge to match. They also cleaned the rug.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Aileen I.
11/2011
5.0
carpet installation
  + -1 more
Rug Gallery staff was very helpful in selecting type and color of carpeting. Mark was extremely professional when he came do measure for the carpet. Marks’s installation team was top notch, very careful, efficient, and knowledgeable. A job was well done.
Description of Work: The Rug Gallery of Zionsville has installed wall to wall carpeting in master bedroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

jim S.
10/2011
5.0
carpet installation
  + -1 more
The sales representative made two trips to Muncie to measure and then to check on the installation. The installers were professional, courteous and cleaned up after themselves. They made sure that the job was done to our satisfaction.
Description of Work: Rug Gallery of Zionsville came over to measure, provide and install the stair runner. The sales representative was helpful and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Cheryl K.
10/2011
5.0
carpet installation
  + -1 more
Building home and they were best sun-contractors of entire project. A pleasure to do business with !
Description of Work: Purchased carpet and pad from them and they handled the install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

SHARON B.
10/2011
5.0
carpet installation
  + -1 more
After the installation there was a problem with the dye in some areas. The owner immediately contacted Karastan Carpet and kept us informed as how it was going to be resolved. The problem was solved quickly and professionally.
Description of Work: Rug Gallery Of Zionville came over to re-carpet the entire second story of our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

JAY P K.
09/2011
5.0
carpet installation
  + -1 more
Excellent. Mark was very professional and helpful. He kept in contact with me to learn of the progress of construction and installation dates.
Description of Work: Rug Gallery replaced a carpet that was ruined from a fire. they searched their records to find the prior rug and ordered the replacement. They held the replacement in storage for me until the contractors were ready for installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

RICHARD H D.
08/2011
5.0
carpet installation
  + -1 more
The installation was prompt, courteous and the rugs were fitted perfectly. The entire process was performed very professionally.
Description of Work: Assisted in the selection and measured the areas in two rooms for very good quality rugs. Removed the old rugs and installed two new wall to wall rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

NEALE & JEANNE M.
08/2011
5.0
carpet cleaners, carpet installation
  + 0 more
Excellent. Efficient removal and replacement.
Description of Work: The Rug Gallery of Zionsville has done cleaning and deodorized rug (dining room), removal of old porch rugs and replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Raymond I.
08/2011
5.0
carpet installation
  + -1 more
Beautiful carpeting that was installed beautifully.
Description of Work: Remove old and installed new carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

David I.
08/2011
5.0
carpet installation
  + -1 more
Great! Mark (owner of T.R.G.) couldn't have been more courteous & helpful! It was a pleasure doing business with the rug gallery of Zionsville!
Description of Work: Purchased (3) area rugs for our new laminate flooring!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,150

JOSEPH S.
07/2011
5.0
carpet installation
  + -1 more
Price was quoted, installer arrived on time. Finished on time, and moved furniture back. Did a neat, good job. Rug Gallery, came by, called, us.
Description of Work: Purchased new carpet. Also installed new padding, and nail strips. In the family room, hall, and bath room. Moved furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

KENNETH & MARY S.
07/2011
5.0
carpet installation
  + -1 more
They have a really good selection. They were very fair and you knew what you were getting into. Everything is good quality.
Description of Work: We purchased an oriental rug from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris M.
07/2011
5.0
carpet installation
  + -1 more
The Rug Gallery was fantastic ! Mark is excellent to work for. The installers were another story. They arrived late & took 3 hours to do. They did though,do a good job & moved mt furniture back.
Description of Work: Removal of old carpeting & replacing it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
1.0

Yes, I recommend this pro
$1,000

Aileen I.
06/2011
5.0
carpet installation
  + -1 more
I had been shopping for carpeting for several months. I was not getting support to make final decisions from other stores. Rug Gallery provided excellent service. They are very friendly, knowledgeable and responsive etc. Helped with color choices and made recommendations. Easy to deal with on measurements and making arrangements for installation. Despite the slightly higher price, but it was all worth it.
Description of Work: RUG GALLERY OF ZIONSVILLE installed carpet in my great room and dining room as well as removed former carpeting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

SHELDON O.
05/2011
5.0
carpet installation
  + -1 more
They came on time. They worked whole day to finish by 7pm. They cleaned up well and moved everything back where it belonged. We have used them before also.
Description of Work: Rug Gallery of Zionsville removed old carpet and installed new carpet and padding. They also moved the furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

ELISABETH C.
04/2011
5.0
carpet installation
  + -1 more
Mark and his two men were excellent to work with; they are professional, courteous and caring. Mark was not satisfied until we were fully satisfied.
Description of Work: Mark Hilton was tremendously helpful when we went to the store to pick out carpeting for the front half of our home (living room, guest bedroom, bathroom and hallway). It arrived in a timely fashion but after installation and under bright lighting some flaws could be clearly seen in the living room carpeting. Mark agreed to have the factory make a new run as the first installation was an end piece. His men did an excellent job with installation and clean-up. We are highly pleased with the whole project, though it took a little longer than we had anticipated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,150

ROGER Z.
01/2011
5.0
carpet installation
  + -1 more
Outstanding service in every step of the way. No room for improvement!
Description of Work: Remove old carpet and pad in one room and install new carpet and pad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

BOB J.
12/2010
5.0
carpet installation
  + -1 more
Mark and his crew arrived on time, reasonably priced and did a good job.
Description of Work: Installation of carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Donald M.
10/2010
5.0
carpet cleaners, carpet installation
  + 0 more
The Rug Gallery owner picked up the rugs for cleaning and returned them as scheduled. Laid both new pads and the cleaned rug with no mishaps. The owner and helper were on time, polite and did exactly what I asked of them. I would recommend them to anyone.
Description of Work: Picked up two rugs to be cleaned from my home.. Laid pads for the two rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Susan W.
10/2010
4.0
carpet installation
  + -1 more
It went very well. They were timely, professional, and provided great service.
Description of Work: They installed carpet in our master bath and bedroom.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

DEBRA C.
10/2010
5.0
carpet cleaners
  + -1 more
Mark comes out and picks up and rugs and has them professionally cleaned and returns them. I purchased these from him so he knows their fiber content. I have used the Rug Gallery for many years to have my area rugs cleaned. Will continue to do so.
Description of Work: Cleaned 3x5 and 9x11 oriental rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140
    • 1
    • 2(current)
    • 3

Contact information

130 S MAIN ST, Zionsville, IN 46077

www.rugsindy.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM
Saturday:
10:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Carpet Cleaning,
Flooring Sales and Installation,
Oriental Rug Cleaning,
Interior Design and Decorating,
Hardwood Flooring Sales and Installation,
Ceramic Tile

FAQ

RUG GALLERY FLOORING is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 10:00 AM - 5:00 PM

Tuesday: 10:00 AM - 5:00 PM

Wednesday: 10:00 AM - 5:00 PM

Thursday: 10:00 AM - 5:00 PM

Friday: 10:00 AM - 5:00 PM

Saturday: 10:00 AM - 5:00 PM

RUG GALLERY FLOORING accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, RUG GALLERY FLOORING offers free project estimates.
No, RUG GALLERY FLOORING does not offer eco-friendly accreditations.
No, RUG GALLERY FLOORING does not offer a senior discount.
No, RUG GALLERY FLOORING does not offer emergency services.
No, RUG GALLERY FLOORING does not offer warranties.
RUG GALLERY FLOORING offers the following services: Carpet, Hardwood, Tile, Stone and Area Rug Sales. Customer Rug design. Oriental and area rug cleaning. Rug repairs. Master Rug Cleaner on staff. Carpet Repairs. Custom shower design and install.

Contact information

130 S MAIN ST, Zionsville, IN 46077

www.rugsindy.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM
Saturday:
10:00 AM - 5:00 PM