MITE-E-DUCTS INC

NICE JOB! VERY POLITE! KIND OF EXPENSIVE.

JOE MULVANEY THE TECHNICIAN ARRIVED EARLY, WAS VERY NICE, AND DID A GREAT JOB.

JOE WAS VERY HELPFUL WITH SUGGESTIONS FOR SOME OTHER PROBLEMS IN MY HOUSE.

THE TECH WAS VERY RESPECTFUL AND EXPLAINED EVERYTHING IN A POLITE AND KNOWLEDGEABLE MANNER. HE WORKED HARD TO ENSURE EVERYTHING RAN SMOOTHLY. THE WHOLE JOB TOOK ABOUT 2 HOURS AND THE AIR IN MY HOUSE IS GREAT! THEY MATCHED A COMPETITOR'S PRICE AND RESCHEDULED TO ACCOMMODATE MY WORK.

VERY EXPENSIVE = PRICING BASED ON SQ. FOOTAGE OF HOME.

PROVIDED ESTIMATE OVER THE PHONE, CAME OUT WITHIN WEEK OF CALL. PROVIDED EXCELLENT SERVICE AND COULD TELL AN IMMEDIATE DIFFERENCE AFTER THEY CAME OUT.

RUNNING 30 MINUTES LATE BUT CALLED TO LET ME KNOW.

CLAY WINTERS WAS VERY NICE & EXPLAINED EVERYTHING THAT HE DONE. HE WAS VERY PROFESSIONAL.

CLAY WAS OUR TECHNICIAN AND DID A NICE JOB OF DESCRIBING THE WORK BEING PERFORMED. HE WAS ALSO EXTREMELY ACCOMMODATING AND RESPECTFUL OF MY TIME.

WE WERE VERY PLEASED WITH THE QUOTE PROVIDED BY MITE-E-DUCTS. THEY WERE CONSIDERABLY LOWER THAN ANOTHER ESTIMATE WE RECEIVED. THEY PROVIDED THE QUOTE QUICKLY OVER THE PHONE AND WERE VERY HELPFUL. WE PLAN TO HAVE THEM COMPLETE THE WORK, BUT HAVE NOT YET SCHEDULED FOR THEM TO COME OUT.

EXCELLENT ALL AROUND. OFFICE STAFF WAS COURTEOUS AND ABLE TO SCHEDULE US RIGHT AWAY. DRIVER GOT STUCK IN TRAFFIC, BUT CALLED TO SAY HE WAS RUNNING 10 MINUTES BEHIND. SERVICE WAS PROMPT & WELL DONE. ATTENTION WAS PAID TO DETAILS, WORK WAS NEAT AND CLEAN. I WILL HIRE THIS COMPANY AGAIN NEXT YEAR.

THEY GAVE ME A REAL REASONABLE PRICE, THEY CHARGE BY SQUARE FOOTAGE NOW NOT BY THE NUMBER OF VENTS. JOE, THE TECH THAT CAME EXPLAINED TO ME HOW HE WAS GOING TO DO THE WORK BEFORE HE JUST STARTED. BECAUSE THEY HAVE TO GO TO EVERY ROOM IN YOUR HOME WHERE THERE IS A VENT/DUCT. THEY USE BASEBOARD PROTECTORS THAT I APPRECIATED AND THEY HAVE A BRAND NEW TRUCK, SO YOU GET AN EFFICIENT CLEANING. THEY WERE WONDERFUL AND I WOULD CALL THEM AGAIN.

EVERYTHING ABOUT THIS COMPANY WAS TOP NOTCH, FROM THE INITIAL CALL TO THE OFFICE TO THE FINAL CLEAN UP. THEY ANSWERED ALL MY QUESTIONS AND PERFORMED THE WORK AS REQUESTED. I HAD PLANNED ON HAVING THE AIR DUCTS SANITIZED, BUT UPON THE TECHNICIAN LOOKING AT THE DUCTS AND NOT FINDING ANY EVIDENCE OF MOLD, WE DETERMINED IT WOULD NOT BENEFIT ME TO HAVE THIS DONE. I APPRECIATED HIS HONESTY. I HAD ALSO PLANNED ON THEM CLEANING THE DRYER VENT, HOWEVER, MINE WASN'T UP TO CODE AND THEY COULDN'T PERFORM THAT TASK. HE DID OFFER A COUPLE OF SOLUTIONS TO REMEDY MY SITUATION, WHICH I APPRECIATED. THEY ALSO GAVE ME THE ANGIE'S LIST DISCOUNT WITHOUT ME HAVING TO SEARCH FOR THE COUPON, WHICH I APPRECIATED, SINCE I WAS STILL IN THE PROCESS OF UNPACKING.

REALLY GOOD EXPERIENCE. THEY OFFERED ANGIE'S LIST DISCOUNT OVER THE PHONE. THE GUYS WHO DID THE JOB WERE EXTREMELY FRIENDLY AND COURTEOUS. THEY LEFT NO MESS. THEY GAVE ME ADVICE ON THE TYPE OF DUCTWORK I HAD. THEY TOLD ME THAT THE METAL FURNACE DUCT HAD BEEN INSTALLED POORLY AND SEALED THE SEAMS OF THAT DUCT WORK WITH A SEALING TAPE--NO EXTRA CHARGE. IT'S NICE AND RARE TO DEAL WITH A COMPANY THAT SEEMS LIKE THEY WANT TO BE HONEST WITH YOU. THANKS!

THE MEN WERE FRIENDLY AND POLITE, CONSIDERATE OF OUR CAT.

VERY INFORMATIVE. WOULD DEFINITELY CALL THEM AGAIN.

DID NOT USE THERE SERVICE, AS I NEEDED SOMEONE TO CLEAN THE DUCT WORK IN OUR HOME BEFORE WE MOVED IN. WE HAD ONLY A 1 DAY WINDOW TO GET THE JOB DONE, AND THEY DO NOT WORK ON SATURDAYS. THE PERSON I SPOKE WITH SAID SHE WOULD TRY TO FIND A CREW WILLING TO WORK A SATURDAY, WHICH THEY NORMALLY DON'T, BUT I DID NOT HEAR BACK. I CALLED A WEEK LATER TO CHECK AND WAS TOLD NO ONE WAS AVAILABLE ON SATURDAYS OR INTERESTED IN WORKING AN EXTRA DAY SO I SUBSEQUENTLY FOUND A COMPANY WHO WAS ABLE TO COME ON A SATURDAY. THE ESTIMATE I RECEIVED WAS COMPETITIVE WITH ESTIMATES FROM OTHER SIMILAR COMPANIES.

THEIR SCHEDULE ALLOWED THEM TO ARRIVE EARLY. BUT, THEY GAVE ME A CHOICE OF STARTING WHEN THEY WERE AVAILABLE OR WAITING THE HOUR OR SO UNTIL MY APPOINTMENT. THE SERVICE TECH DETERMINED THAT THE ESTIMATE WAS TOO HIGH SINCE THERE WERE NOT AS MANY REGISTERS AS THEY ANTICIPATED BASED ON SQUARE FOOTAGE. THEY DROPPED FROM WHAT HAD BEEN A COMPETITIVE ESTIMATE TO AN ACTUAL COST THAT WAS GREAT! AND, HE APOLOGIZED! WHEN WE SCHEDULED THE WORK, I HAD ASKED HOW LONG TO PLAN ON THEM WORKING. THEY WOUND UP WELL WITHIN THE WINDOW I EXPECTED. THE NATURE OF THE WORK REQUIRED A HOLE BE CUT INTO THE COLD AIR PLENUM AND I WAS CONCERNED ABOUT THE POTENTIAL FOR LEAK (WHISTLING). NONE. A GREAT EXPERIENCE.

ARRIVED LATE DUE TO PROBLEMS WITH TRUCK, BUT HE CALLED AND TOLD ME HE WAS GOING TO BE LATE. DID THE WORK, BUT CONTINUED TO HAVE PROBLEMS WITH TRUCK. EVENTUALLY HELP ARRIVED AND HE WAS ABLE TO LEAVE. THE WORK THAT WAS DONE WELL.

THEY DID A GOOD JOB. THE TECHNICIAN WAS VERY KNOWLEDGEABLE AND HELPFUL. HE SEEMED TO KNOW A LOT ABOUT OTHER WAYS TO HELP LIMIT ALLERGIES FROM OUR HOME, AND RECOMMENDED ANOTHER AIR CLEANING SYSTEM DESPITE THE FACT IT WASN'T A SERVICE OR PRODUCT HIS COMPANY PROVIDED. I APPRECIATED HIS INPUT.

MITE-E-DUCTS TRUCK HAD BROKEN DOWN EARLIER IN THE MORNING AND WAS LATE FOR OUR EARLY AFTERNOON APPT. BUT, THE COMPANY CALLED AND LET US KNOW OF THE SITUATION AND ASKED US HOW WE WANTED TO HANDLE THE JOB BASED ON OUR SCHEDULE. THEY CAME LATER THAT AFTERNOON. I APPRECIATED THE FACT THEY WERE HONEST AND TIMELY WITH US ABOUT THE DELAY. THE TECH WAS INFORMATIVE, PROFESSIONAL, AND CONSIDERATE OF OUR BUSY HOUSEHOLD WITH 2 YOUNG KIDS. HE EXPLAINED ALL THAT WAS TO BE DONE, AND ASKED IF WE HAD ANY QUESTIONS. I WAS PLEASED WITH THEIR WORK, AND THEY CLEANED UP AFTER THE JOB WAS FINISHED.

GREAT SERVICE. HAD USED BEFORE, AND CONTINUE TO BE PLEASED. VERY THOROUGH, I'M VERY IMPRESSED AND QUITE HAPPY WITH THEIR SERVICE.

DID A GOOD JOB. ONLY PROBLEM WAS THE OUTSIDE VENT IS DARK BROWN/BLACK AND MY VINYL IS CREAM. WISHED THEY WOULD HAVE USED SOMETHING THAT MATCHED THE SIDING.

WHAT A WONDERFUL COMPANY! VERY COURTEOUS, PROFESSIONAL AND PUNCTUAL. VERY HIGHLY RECOMMEND TO ANYONE LOOKING FOR CLEAN DUCTS. FIRST CLASS OPERATION. WE WILL NEVER USE ANYONE ELSE. MANY THANKS, STACEY & TIM.

PROMPT, COURTEOUS; EMPLOYEES WERE VERY PROFESSIONAL.