Indy Water Heater and Softener

The shut off valve for my water heater would not shut off the water, and needed replaced. In addition, the water heater factory drain valve used for twice a year flushing of the water heater was plugged, and would not drain. When asked, another plumbing company that was out for some other work said they no longer open drains on water heaters due to the fact the shut off valves often leak after being disturbed. Indy water heater replaced the original shut off valve with a well made ball valve. I had a quick connect ball valve that they would have been willing to use, but when I saw the construction of the one they had, I chose to go with theirs. In addition, they removed the plastic water heater drain valve and replaced it with a short extension, ball valve, and adapter for a garden hose fitting. Then the plumber flushed the water heater, with lots of white flakes coming out of the hose. When looking at the plastic factory valve, it was no wonder it clogged due to a vary small passage when fully open. He mentioned the water heaters they sell come with a larger drain valve. All my questions were answered, I received a call in advance of the arrival, and the plumber cleaned up the area after the work. Overall, a very professional job.

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1st, Danny inspected the job and promptly provided an estimate that was fair and could do the job quickly. The house deal fell through but the experience was overal very positive 2nd, even though he was installing a sump pump at another house, he took our call and provided guidance which ultimately solved our problem.

I would recommend Mr. Gerald and his company to anyone needing plumbing work or repair. Very happy customer and if I ever need a plumber again he will be my first call.

Danny is extremely prompt and honest about everything. I recommend him to everyone.

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