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4.527 Reviews
Showing 1-25 of 27 reviews
Greg C.
06/2012
gas grill repair, gas leak repair
 + 0 moreAfter 8 months, and a dozen phone calls to the owner, our patio heater remains disassembled and in need of parts. Numerous promises to return were not met. A request for a return of our advance payment has been ignored. One excuse after another. I can't imagine this guy is still in business.
Description of Work: Repair of outdoor patio "mushroom" heater.
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$99
Response from Firewater
Tom W.
05/2012
gas grill repair, fireplaces
 + 0 moreThey did exactly what we asked them for. We have an extra large fireplace and they did an excellent job customizing it for the box. They cleaned up after the work was finished and we thought the price was fair for the work they did. The quality of their work and the responsiveness were excellent. We would use them again in the future if needed.
Description of Work: They installed a gas insert into our fireplace and custom designed the layout for us.
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Yes, I recommend this pro
John S.
04/2012
gas grill repair, fireplaces
 + 0 moreHe's terribly busy. He wasn't too prompt in taking care of my needs, but he eventually did so I won't say anything bad about him. He does good work and I've used him quite a few times.
Description of Work: Firewater did work on my fireplace and installed an outdoor grill. He hooked up a kitchen range for me yesterday.
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Yes, I recommend this pro
$275
KENT & CAROLYN A.
01/2012
gas grill repair
 + -1 moreHe came out to look at it and told me he would order some parts to fix the grill. From then on he never returned a call or came back. I never heard from him again. I called several times and never got an answer. He just fell off the grid. There was no hostility over the phone. He sounded like a normal workman. He said he could fix it and he would come out and it was no big deal. He actually came out twice. I assumed he was having trouble getting parts so I didn't worry about it but then he disappeared.
Description of Work: I called Firewater to fix my grill.
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MARY W.
08/2011
gas grill repair
 + -1 moreThis was an older gas grill, so it was wonderful to find someone to repair it. He responded very quickly and he even painted it without me asking him too. It looks great works wonderfully. We are very pleased.
Description of Work: He repaired our gas grill.
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Yes, I recommend this pro
WILLIAM E & MAUREEN W.
08/2011
gas grill repair
 + -1 moreThey are responsive, quick, and helpful.
Description of Work: I have had them out twice. The first time they cleaned up an old grill. The second time they came out, they removed an old grill and replaced it with another one.
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Yes, I recommend this pro
$100
KEN S.
06/2011
plumbing, water heater repair, chimney repair
 + 1 moreThe experience was excellent. Mr Haas kept his appointment to provide the estimate. His original scheduled repair date needed to be moved out a day because of workload, but he kept me informed along the way. He and his associate arrived on time as re-scheduled, the entire operation took less than 2 hours. They cleaned up thoroughly after their work and stuck to the estimate exactly.
Description of Work: Mr Haas and his associate corrected an incorrectly vented hot water heater situation. They Inserted the correct size flue inside the chimney, from the roof to the basement; they drilled a new hole in the concrete wall to connect the new flue to the vent coming from the water heater; they replaced the old vent with a new one installed at the correct angle for proper venting; and they plugged the old hole that had not been not far enough above the hot water heater for proper venting.
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Yes, I recommend this pro
$600
VALERIE E.
08/2010
chimney caps
 + -1 moreWe have a manufactured fireplace from the 70s. It began leaking heavily during the heavy rains earlier this year. After calling around to several companies, we discovered that the manufacturer of our chimney had been out of business for many years. None of the distributors contacted carried the parts to replace the chimney cap. Lee came out and custom fit a new cap. It took him less than a half hour. It hasn't leaked since. Very satisfied.
Description of Work: Custom made chimney cap
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Yes, I recommend this pro
$200
NANCY H.
08/2010
fireplaces
 + -1 moreHe is great - always does a nice job at a reasonable price.
Description of Work: I have used Lee Haas to repair gas fireplaces in my basement as well as tuckpointing on my outside gas firepit. He actually built the outdoor firepit.He has also cleaned my gas grills.
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Yes, I recommend this pro
$100
james L.
10/2009
plumbing
 + -1 moreThings were fine. They were very prompt. They followed up. They explained everything in detail so it was easy to understand what they were doing. After they installed the gas line, they got rid of the stuff that was left behind. They did a fantastic job.
Description of Work: I used Firewater to help install a gas line.
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Yes, I recommend this pro
$1,500
D BRET M.
08/2009
gas grill repair
 + -1 moreperfect. best price of all.
Description of Work: replaced gas grills. cleaned all parts.
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Yes, I recommend this pro
$100
PAM Y.
09/2008
gas grill repair, gas logs
 + 0 moreI would recommend them highly.
Description of Work: Mr. Hess took the artificial logs out and then cleaned out the empty fireplace; as he was doing that his partner completely cleaned my gas grill on the deck and made it usable again.
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Yes, I recommend this pro
$128
KAREN B.
03/2006
fireplaces
 + -1 moreOwner Lee Haas was very professional and precise. He was extremely cautious to make sure that everything that was being ordered was correct. He came daily to make sure everything was proceeding to our liking and his standards. Installers, Doug, Jon, and Mike, were very courteous and took pains to be precise in their craft. They even discovered something that had been installed by the original company that was not to code and potentially dangerous. Tarps and sheets were spread on our floors to prevent accidental damage. A tarp was spread in our garage to collect all the debris; and when they finished in the garage, the entire garage was swept clean! Some stone was ground off on our deck; and when they completed, they took a hose and washed off the entire deck! We are extremely pleased with our new fireplace. And, we are very pleased with Firewater and the way we were treated!
Description of Work: We have a peninsula fireplace. We have never liked it: level with the floor, ugly doors, cheap appearance. It was raised one foot, cleaned and painted--the walls covered with stone from floor to ceiling on all three sides. Beautiful new doors and hardware have been ordered and will be installed.
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Yes, I recommend this pro
$3,425
J NICHOLAS C.
01/2006
chimney repair
 + -1 moreWe had a new furnace installed and paid the heating contractor to install a new flue liner. Firewater was the subcontractor who was hired to perform the flue liner installation. After our furnace was installed, we were told we would be contacted by Firewater to schedule the flu liner install. It took Firewater nearly a month to call and schedule the appointment, and this only happened after we called the heating contractor to complain twice. They did apologize for not getting to us sooner, and it was during the holiday. However, I feel they could have been more prompt in calling to set up a time. Originally, they scheduled to come out between 10 and 12. The day before they called to see if they could come earlier, and so we moved the appointment to between 8 and 9. They finally showed up around 10:15. This was not a huge problem, since someone was home all day, but again, not very professional. Overall, I believe the work they did was good.
Description of Work: Install new flue liner for water heater and furnace vent.
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robert S.
10/2005
fireplaces
 + -1 moreLEE HAAS WAS PROMPT IN SHOWING UP FOR THE ESTIMATE AND THE INSTALLING CREW (BUDDY & DOUG) WERE NEAT AND SHOWED UP PROMPTLY AS WELL. THEY DISCOVERED THAT NOT ENOUGH PIPE WAS ORDERED & HAD TO RETURN A SECOND TIME TO FINISH INSTALLATION. THEY WERE VERY GOOD ABOUT LAYING CLOTHS TO PROTECT THE FLOOR & CLEANED UP AFTERWARDS.
Description of Work: REPLACED RUSTED CHIMNEY CAP AND INSTALLED FIREPLACE INSERT IN EXISTING FIREPLACE.
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Yes, I recommend this pro
$500
Patty P.
10/2005
ceramic tile, fireplaces, gas logs, gas leak repair
 + 2 moreLEE SENT DOUG TO PERFORM ALL THE WORK. DOUG DID AN EXCELLENT JOB ON EVERYTHING. LEE IS NOT EASY TO GET HOLD OF OR SCHEDULE. HE AND HIS TEAM STAY BUSY AS SUB-CONTRACTORS FOR NUMEROUS COMPANIES INCLUDING O'MALIA'S AND DUNCAN'S FIREPLACE SHOPS.
Description of Work: INSTALLED GAS LINE FOR VENTLESS FIREPLACE. INSTALLED FIREBOX, GAS LOGS, AND MANTLE. LAID TILE BENEATH AND AROUND FIREBOX AS WELL AS IN BATHROOM.
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Yes, I recommend this pro
$850
JENNIFER D.
10/2005
gas logs
 + -1 moreOVERALL, WELL DONE. NICE PEOPLE.
Description of Work: INSTALLED GAS LOGS. FIXED MANTLE. PAINTED FIREPLACE. INSTALLED NEW DAMPER/AIR-TIGHT.
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Yes, I recommend this pro
$800
Marta S.
09/2005
gas grill repair
 + -1 moreTHEY WERE RECOMMENDED BY O'MALIA'S FIREPLACE SHOP IN CARMEL. THE RECOMMENDATIONS THAT I GOT FROM ANGIE'S LIST DIDN'T PAN OUT SO I CALLED O'MALIAS FOR A RECOMMENDATION. FIREWATER SCHEDULED THE APPOINTMENT AND SQUEEZED ME IN. THEY WERE VERY GOOD AT WHAT THEY DID. IT WAS EXTREMELY SEAMLESS.
Description of Work: LEE'S GUYS CAME OUT TO RUN NATURAL GAS FROM OUR HOUSE TO OUR NEW GAS GRILL.
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Yes, I recommend this pro
$350
LARRY & CINDY R.
04/2004
fireplaces
 + -1 moreHE CHARGES $70 JUST TO GIVE A QUOTE. WE NEEDED THE QUOTE BY FRIDAY DUE TO SELLING OUR HOME. HE CALLED TO SAY IT WOULDN'T BE READY UNTIL SUNDAY AND SENT IT TO US ON MONDAY. HIS QUOTE OF $2,000 WAS MORE THAN TWICE WHAT WE ENDED UP PAYING TO HAVE THE WORK DONE. THE FACT THAT WE HAD TO PAY JUST TO GET THE QUOTE IS RIDICULOUS.
Description of Work: WE NEEDED A QUOTE TO BRING A WOOD BURNING STOVE UP TO CODE FOR NEW HOMEOWNERS.
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$70
CYNTHIA & ROBERT Z.
02/2003
gas logs
 + -1 moreRECOMMENED BY OMALIA FIREPLACES. PRICE INCLUDED TRIP AND SUPPLIES.
Description of Work: TROUBLESHOOTING SOOT PRODUCING GAS LOG.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$80
BRUCE & PAMELA J.
01/2003
gas logs
 + -1 moreFIREWATER CREATED PROBLEMS EVERY TIME THEY TOUCHED MY FIREPLACE. OMALIAS IS TRYING TO HELP ME SOLVE THE PROBLEMS THAT FIREWATER CREATED. FIREWATER IS ONE OF THE WORST CONTRACTOR EXPERIENCES I HAVE EVER HAD. I STARTED WITH A FIREPLACE THAT WORKED, AND NOW I HAVE A FIREPLACE THAT NEEDS SEVERAL HUNDRED DOLLARS IN REPAIRS.
Description of Work: OMALIAS FIREPLACE SHOP MADE ARRANGEMENTS FOR THIS COMPANY TO SERVICE MY DIRECT VENT FIREPLACE. THE FIREPLACE WORKED FINE, HOWEVER THE FLAME WAS UNEVEN AND IT HAD NOT BEEN SERVICED FOR SEVERAL YEARS. WHEN FIREWATER CAME OUT, THEY BROKE THE GLASS TO THE FIREPLACE, AND SAID THEY WOULD REPLACE THE BROKEN GLASS. THE NEW GLASS FROM MAJESTIC WAS OVER $300, LEE HAAS DID NOT WANT TO SPEND THAT MUCH, SO HE ORDERED A PIECE OF GLASS FROM A HARDWARE STORE. WHEN HE CAME OUT TO INSTALL THE GLASS HE INFORMED ME THAT IT WAS A HARDWARE STORE GLASS. AFTER HE LEFT THE FIREPLACE WOULD NOT RUN. I CALLED OMALIAS AND TOLD THEM WHAT HAPPENED AND THEY SAID THEY WOULD ORDER THE CORRECT PIECE OF GLASS. OMALIAS CALLED ME TO LET ME KNOW THE GLASS WAS IN AND SENT FIREWATER OUT TO INSTALL IT AND DETERMINE WHAT THE PROBLEM WAS WITH THE FIREPLACE. WHEN THEY ARRIVED, THEY INFORMED ME THAT THERE WAS WATER IN THE LINES OR MY GAS VALVE WAS BAD AND IT WOULD COST OVER $300 TO REPAIR. THEN A GAS LEAK STARTED.
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$65
JAROD & ANN CATHERINE D.
10/2002
chimney caps
 + -1 moreVERY PLEASED WITH LEE. EVEN WHEN AN INITIAL MISTAKE WAS MADE, HE WAS COURTEOUS AND CHANGED HIS SCHEDULE TO ACCOMMODATE OURS.
Description of Work: OUR 1930S HOME HAD NEVER BEEN EQUIPPED WITH A DAMPER. HE PLACED A STAINLESS STEEL ALUMINUM CAP ON OUR FLU AND RAN THE CHAIN DOWN TO THE FIREPLACE.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$325
Wayne V.
07/2002
gas grill repair
 + -1 moreOVERALL EXCELLENT JOB. DID A GREAT JOB
Description of Work: PUT IN OUTDOOR KITCHEN
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Yes, I recommend this pro
$3,000
TERESA J.
06/2002
gas grill repair
 + -1 moreALSO GAVE POINTERS ON GENERAL GRILL CARE.
Description of Work: GAS GRILL REPAIR. REPLACED A VALVE ON AN INSTALLED GAS GRILL. I HAD THE PART ALREADY ALL HE DID WAS INSTALL IT. HE DID NOT TRY TO SELL ME ANYTHING JUST CHARGED ME FOR THE SERVICE CALL.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$65
CLAIRE K.
05/2002
gas grill repair
 + -1 moreHE IS AN ASSOCIATE OF CARL WORLAND WHO IS ON ANGIES LIST UNDER GAS GRILL REPAIR. CARL WORLAND COULD NOT DO THE WORK FOR HEALTH REASONS & HE REFERRED ME TO MR. HAAS. LEE RETURNED MY PHONE CALLS VERY PROMPTLY & THEN WAS ABLE TO COME OUT THE SAME DAY. HE HAD GIVEN ME AN ESTIMATE OVER THE PHONE WHEN I DESCRIBED WHAT I WANTED DONE & THE ACTUAL PRICE WAS AS QUOTED. THE CHARGE WAS BASED ON THE # OF FEET TO RUN THE GAS LINE. I GUESSED IT TO BE 30 FEET & HE CHARGED ME FOR 28 FEET. I THINK HE WAS VERY HONEST BECAUSE TO BE SURE I WOULD HAVE HAD TO GO INTO & MEASURE THE CRAWL SPACE & THAT WASN''T GOING TO HAPPEN! ALSO THE PRICE WAS LESS THAN HALF OF TWO PLUMBERS QUOTES!!
Description of Work: RAN A GAS LINE FROM INSIDE THE HOUSE THROUGH 28 FEET OF CRAWL SPACE TO EXTERIOR TO HOOK UP GAS GRILL
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Yes, I recommend this pro
$245
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Contact information
9664 Pine Ridge North Dr, Zionsville, IN 46077
Service hours
Monday:
8:00 AM - 7:00 PMTuesday:
8:00 AM - 7:00 PMWednesday:
8:00 AM - 7:00 PMThursday:
8:00 AM - 7:00 PMFriday:
8:00 AM - 7:00 PMSaturday:
8:00 AM - 7:00 PMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Gas Grills,
Gas Logs,
Fireplaces,
Natural Gas Lines,
Chimney Repair,
Chimney Caps,
Plumbing,
Water Heaters,
Ceramic Tile
FAQ
Firewater is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 7:00 PM
Firewater accepts the following forms of payment: Check
No, Firewater does not offer free project estimates.
No, Firewater does not offer eco-friendly accreditations.
No, Firewater does not offer a senior discount.
No, Firewater does not offer emergency services.
No, Firewater does not offer warranties.
Firewater offers the following services: Gas grill repair, gas logs, chimney caps, outdoor kitchen installation, outdoor fireplaces, fireplace facings, custom mantles, gas lines & gaslights.
Contact information
9664 Pine Ridge North Dr, Zionsville, IN 46077
Service hours
Monday:
8:00 AM - 7:00 PMTuesday:
8:00 AM - 7:00 PMWednesday:
8:00 AM - 7:00 PMThursday:
8:00 AM - 7:00 PMFriday:
8:00 AM - 7:00 PMSaturday:
8:00 AM - 7:00 PM