David Hazen Group LLC

DAVID WAS REALLY HELPFUL. NOT ONLY DID HE CAULK MY SEAMS HE ALSO HELPED ME RE-ATTACHED MY DRAINS. HE WAS VERY KNOWLEDGEABLE AND PROFESSIONAL. I WOULD RECOMMEND THIS COMPANY TO ANY ONE.

HE CAME OUT AND CHECKED MY GUTTERS. HE SAID I ONLY HAD A CLOGGED DOWNSPOUT. HE UNCLOGGED IT FOR ME AND DIDN'T CHARGE ANYTHING. HE WAS SO NICE.

QUALITY WORK, VERY PUNCTUAL, EXCELLENT FOLLOW UP, COURTEOUS, PROFESSIONAL, AND HAVE EXCEEDED EXPECTATIONS BY OFFERING MANY OPTIONS & SUGGESTIONS.

I LEFT A MESSAGE AND RECEIVED A CALL THE NEXT DAY FROM SOMEONE WHO TOLD ME HE'D BE OUT THAT SAME AFTERNOON TO DO THE ASSESSMENT AND ESTIMATE. NO ONE CAME. DAYS LATER SOMEONE LEAVES A MESSAGE THAT THEY CAN'T DO THE ESTIMATE BECAUSE THEY DON'T HAVE OUR GATE CODE. WE DON'T HAVE A GATE. WHEN I CALL HIM BACK HE TELLS ME THAT HE FIGURED OUT THAT HE CALLED THE WRONG PLACE AND BLAMED IT ON THE COMPUTER. HE TOLD ME HE'D BE OUT THE NEXT DAY TO DO THE ESTIMATE. HE LEFT AN ESTIMATE TO TRIM TREES AND CLEAN THE GUTTERS. NO MENTION OF THE DOWNSPOUT PROBLEM OR GUTTER COVERS. SINCE THEY DIDN'T SEEM TO HAVE THEIR ACT TOGETHER AND DIDN'T GIVE US AN ESTIMATE FOR WHAT WE WANTED WE DIDN'T HIRE THEM. YESTERDAY I GOT A CALL FROM SOMEONE IN THEIR OFFICE WANTING TO KNOW WHEN THEY WERE GOING TO GET PAID. OBVIOUSLY, THEY'RE NOT GOING TO GET PAID FOR A JOB THAT THEY DIDN'T PERFORM. VERY DISORGANIZED COMPANY.

THE NEIGHBOR FIRED THEM, AND WE SHOULD HAVE TOO. THE WORK WAS HORRIBLE. THE ROOM LEAKS, AND IS OF HORRID QUALITY. WHEN WE EXPLAINED OUR DISPLEASURE TO THE OWNER, MR. HAZEN, AND TOLD HIM WE WOULD PURSUE THIS IN COURT, HE SAID HE WOULD FILE BANKRUPTCY, AND DO WHAT HE HAD TO TO AVOID PAYING ANY JUDGEMENT. HE NOW CLAIMS THAT HIS EMPLOYEES UNDERTOOK THE CONTRACT WITHOUT HIS KNOWLEDGE OR CONSENT.

I WAS SURPRISED THAT THEY CALLED BACK AND CAME OUT SO QUICKLY AS IT WAS A SMALL JOB. THEY GAVE ME A GOOD PRICE, AND DID THE WORK WITHIN ONE DAY OF THE ESTIMATE.

THEY WERE VERY RESPONSIVE. THEY CALLED WITH A QUOTE AND DID THE WORK THE SAME DAY.

THIS WAS A POSITIVE EXPERIENCE FROM START TO FINISH. WHEN I CALLED, THE PHONE WAS ANSWERED BY A VERY PROFESSIONAL AND FRIENDLY PERSON, WHO SCHEDULED MY SERVICE WITHIN A WEEK. DAVID HAZEN CAME AND DID THE WORK WITHIN 3 DAYS OF MY CALL. THIS WAS SEVERAL DAYS EARLIER THAN ORIGINALLY ESTIMATED, IN PART TO BE CERTAIN THAT THE GUTTER WOULD NOT FALL. HE WAS VERY HELPFUL AND THE WORK QUALITY WAS EXCELLENT. HE EXPLAINED WHAT HE DID, AND THE GUTTER NOW SEEMS TO BE VERY SOLIDLY ATTACHED TO THE HOUSE.

I AM JUST SO VERY PLEASED. PROMPT IN PROVIDING AN ESTIMATE AND EXPLAINED ALL ASPECT OF THE JOB WELL. THE OWNER, DAVE, AND HAROLD, THE GUTTER REP, WERE JUST GREAT. I DID NOT HAVE TO WAIT TO HAVE THE WORK SCHEDULED AND THEY ACCOMMODATED MY SCHEDULE AS WELL. THE ENTIRE JOB WAS COMPLETED ALL IN THE SAME WEEK. THERE WAS A MINOR MIX UP IN SCHEDULING, BUT THEY WERE VERY APOLOGETIC. THEY KNEW I WANTED TO BE HOME WHEN THE JOB WAS BEING COMPLETED AND THEY WERE GREAT ABOUT UNDERSTANDING MY CONCERN TO BE HOME. THEY WERE ALSO VERY ACCOMMODATING IN THE PAYMENT PROCESS. ALL GUTTERS WERE ROUTED WELL TO HELP WITH DRAINAGE AND CHANGED THE POSITION OF TWO DOWNSPOUTS. I JUST LOVE THE NEW LOOK AS WELL. I REALLY TRULY RECOMMEND THIS COMPANY HIGHLY!

THE NEW GUTTERS MATCH ORIGINAL GUTTERS PERFECTLY. BUDDY RHODES WAS VERY NICE. OUTSTANDING!!! I'M CONSIDERING THEM FOR ANOTHER JOB.

I DID NOT NEED TO BE HOME FOR THEM TO GET THE WORK DONE. THIS WAS A GREAT EXPERIENCE.

THE APPOINTMENT WAS RESCHEDULED. THEN SOMEONE FROM HORIZON CALLED AND SAID THEY HAD TOO MUCH WORK AND COULD NOT HELP ME AS THEY DID NOT HAVE ENOUGH STAFF AND CANCELLED THE APPOINTMENT. I WOULD NOT RECOMMEND THIS COMPANY, TO ME NOT HAVING ENOUGH PERSONNEL IS NOT GOOD ORGANIZATION AND CERTAINLY NOT PROFESSIONAL TO CALL A POTENTIAL CUSTOMER AND TELL THEM ''SORRY'' WE CAN'T HELP YOU.

DAVID WAS VERY PROMPT & WAS ABLE TO DO THE WORK ON THE DAY OF HIS ESTIMATE BECAUSE IT WAS NOT TOO EXTENSIVE. WE WOULD HIRE HIM AGAIN.

THE RECEPTIONIST WAS VERY POLITE AND WAS ABLE TO ANSWER THE MAJORITY OF MY QUESTIONS. THEY WERE ABLE TO FIT OUR HOME IN TO THE SCHEDULE QUICKLY. OUR HOME HAS HIGH PITCHED ROOFS. THEY WERE ABLE TO DO IT AND THEY STUCK TO THE QUOTED AMOUNT. THE GUTTERS WERE WELL CLEANED AND THE DOWNSPOUTS WERE UNCLOGGED. THE FRONT OF OUR HOME WAS CLEANED UP, BUT THE BACK WAS LEFT WITH A SIGNIFICANT AMOUNT OF DEBRIS. IT WASN'T A BIG PROBLEM. WE MOWED OVER AND MULCHED IT EASILY. THEIR PROMPT SERVICE AND GOOD JOB CERTAINLY WOULD WARRANT A RETURN CALL FROM US.

RESPONDED PROMPTLY, KEPT ME INFORMED OF PROGRESS, WHICH WAS VERY HELPFUL SINCE I WORK IN BLOOMINGTON, BUT HOUSE IS IN INDY.

THEY DID A GOOD JOB REVIEWING DIFFERENT OPTIONS AND EXPLAINING REPAIRS TO ME. HIGH QUALITY WORKMANSHIP.

DAVID AND HORIZON WERE OUTSTANDING. THEY WERE PROMPT WITH THEIR ESTIMATE AND HELPFUL IN ACCOMMODATING OUR NEEDS. THEIR WORKMEN WERE EXTREMELY PROFESSIONAL, PLEASANT, AND COMPETENT. AN EXCELLENT JOB BY THIS COMPANY ALL THE WAY AROUND. WE WOULD CERTAINLY RECOMMEND THIS COMPANY TO ANYONE FOR CONSIDERATION.

I USED HORIZON SERVICES TO REPLACE OUR ROOF. THEY DID A GREAT JOB AND THEY WERE INFORMATIVE.

WE WERE VERY PLEASED WITH OUR OVERALL EXPERIENCE WITH BUDDY. HE WAS VERY COURTEOUS AND POLITE AND WAS ALSO VERY CONCERNED WITH DOING THE JOB RIGHT. WE WOULD HIGHLY RECOMMEND HIS SERVICES.

VERY BUSY, BUT ALWAYS DO A GOOD JOB.

THEY DID FINE. THEIR PRICE WAS REASONABLE.

THEY DID FINE. THEIR PRICE WAS REASONABLE.

I ENDED UP PAYING A LOT MORE THAN QUOTED. THEY FOUND THINGS THAT "NEEDED" TO BE DONE.

ASK FOR DETAILS IN WRITING. WATCH THEIR WORK, WAS POOR. THEY WERE WILLING TO TAKE CARE OF ALL THE PROBLEMS AFTER 6 MONTHS, BUT WE DIDN'T WANT ANY MORE TO DO WITH THEM. I WILL NOT CONSIDER HIRING THEM AGAIN FOR HOME REPAIRS OR PAINTING.

THEY WERE GREAT. CAME OUT & REPAIRED A SECTION OF ROOF BEFORE RAINSTORM.