David Hazen Group LLC

Gutter Cleaning, Gutters, Roofing,

About us

We are an all inclusive home repair specialist. When you are looking for a dependable, trustworthy company, you have come to the right place. The David Hazen Group, LLC has been in business for over 28 years. We are one of the few companies who have, for over the past 15 years, won over 70 Angie’s List Super Service Awards. We are committed to providing the highest level of quality and integrity and are dedicated to forming strong relationships with our clients. OUR MISSION STATEMENT: Our mission is to provide top quality products and services to Indiana homeowners and do whatever it takes to make you a completely satisfied customer. Expect the high quality service in a timely and professional manner.

Business highlights

33 years of trusted experience

Services we offer

Carpentry, Wood Repair, Chimney Repair or Rebuilds, all Masonry, Decks, Gutter Cleaning, Gutter Repair, Gutter Installation, Gutter Covers, Drainage Solutions, Painting, Pressure Washing, Siding, Snow Removal , Remodeling, New Roofing Installation and Roof Repairs. Window replacement

Services we don't offer

High risk jobs - walking on cedar, tile, & slate roofs. Clean gutters that are built into the roof.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.71,507 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
7%
3
3%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 1001-1025 of 1507 reviews

AMY D.
10/2006
5.0
gutter repair
  + -1 more
David Hazen is fantastic. He responds the same day to phone calls and his estimator "Harold" is very professional. The work was completed in one day and they even sent us samples of the leaf guards and paint chips to match the gutters to our paint trim. After the hail storm, David worked with me and my insurance company to provide an estimate to have the gutter covers removed to allow for the new roof. David really cares about quality and the customer's satisfaction. I would not hesitate to hire his company again. Outstanding customer service. He even called me from the Philippines before his wedding and emailed me an estimate to send to my insurance company.
Description of Work: Water was seeping into our basement due to inadequate gutters and downspouts. David sent Harold out to the house a few days after I called to give us an estimate and design a plan to improve water run-off. New gutters, downspouts and leaf guards were installed on our home. Due to the new downspouts, we no longer have water issues in the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,893.3

MICHAEL P.
10/2006
5.0
gutter repair
  + -1 more
Called back promptly and said that he is not taking any more jobs at the time.
Description of Work: Quote on gutter replacement.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LITA C.
09/2006
3.0
gutter cleaning
  + -1 more
Mediocre job cleaning up gutter content. Left on our walking stones and dripped on lawn furniture and covers. Did clean up in front yard. Made 2 calls to schedule. Waited all morning for worker to arrive. Ask for proof of insurance and told owner out of town and unable to provide but did assure me of coverage (no proof though). Worker was polite and apologetic about not getting back to me on the phone. Was not a bad experience but could have been better.
Description of Work: Cleaned gutters.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$175

Response from David Hazen Group LLC
THERE ARE NO EXCUSES FOR NOT COMMUNICATING WITH OUR CUSTOMERS. I WILL FIX THIS PROBLEM OR I WILL DO ALL THE WORK MY SELF. THANKS FOR CONSIDERING US. SINCERELY, DAVID HAZEN.

CHERYL C.
09/2006
1.0
gutter cleaning
  + -1 more
For years we were customers of this company, but last year they let us down big time! I called for them to come and clean the gutters after the leaves fell. Kept calling - guaranteed that for sure by Thanksgiving everything would be done. Ended up with clogged gutters and ice dams because they never came. I called five times - lots of promises, but no response. Told we were on an automatic Spring/Fall cleaning - no one showed up this spring either! Totally unsatisfied. I even asked should I call someone else because you're too busy and was told no.
Description of Work: After numerous calls and promises of "priority list" and guaranteed to be there dates - never came.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from David Hazen Group LLC
EVERY BAD ANGIE’S LIST REPORT I HAVE RECEIVED FOR GUTTER CLEANING IS A RESULT OF THE SAME EMPLOYEE. I SHOULD HAVE FIRED THIS PERSON ALONG TIME AGO, INSTEAD I MADE A MISTAKE BY ALLOWING THIS PERSON TO CONTINUE TO WORK, WHILE HOPING HE WOULD IMPROVE. OBVIOUSLY, HE DID NOT; AS A RESULT I HAVE TERMINATED HIS EMPLOYMENT. I PROMISE FROM NOW ON I WILL DO MY JOB AND FIRE PEOPLE WHO DO NOT LIVE UP TO MY STANDARDS. SINCERELY, DAVID HAZEN

BETH E.
09/2006
5.0
gutter cleaning
  + -1 more
Anthony was great. Very polite young gentleman. Mentioned Angie's List discount and saved 10%.
Description of Work: Called and spoke with Anthony and he gave me a quote over the phone. Called on Friday and he came on Monday. He cleaned all our gutters, 2 story home with walkout basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

JOHN H.
09/2006
5.0
roof cleaning
  + -1 more
David was very conscientious and very thorough with his work. He called the next day to insure that everything was ok. There were some places that were missed, and he came back the next day to complete it.
Description of Work: The roof was cleaned of the mildew as moss, which was a very dangerous job, and now it looks like new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Melissa B.
08/2006
2.0
gutter repair
  + -1 more
On the plus side, David was very professional, polite, and apologetic. Other customers seem to be happy with the experience once the work starts. However, there comes a time when excuses are excuses and it is well past that point. 3+ months is an unacceptable turnaround time for any service work of this small scope.
Description of Work: The company did not complete actual work- not yet anyway. I called in May to ask that someone come out and look at a gutter that was damaged in the hail storm. David was very professional and responsive at this point, and offered to have his gutter person come out and look at it even though it was a relatively small job. The gutter person looked at it, measured it, and said they would be in touch as soon as the material came in. In July, I called back to find out what was going on. Oops- they forgot to order the material. Busy, busy, you know. Well, a month later, still busy and still no material in from the vendor. Granted, they don't have total control over the vendor, but 3+ months is a long time to wait for any service, even though it truly wasn't overly critical for me. I don't know if I am going to use them or not at this point. As I said, it is not critical on timing, but I have to say that it hasn't been an impressive customer experience to date.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro

Response from David Hazen Group LLC
I AGREE THIS MEMBER DOES HAVE A LEGITIMATE COMPLAINT; WE DID FAIL TO DO HER JOB IN A TIMELY MANNER. IN MY DEFENSE, I HAVE BEEN INSTALLING GUTTERS FOR 6 YEARS. I HAVE NEVER EXPERIENCE SO MUCH WORK THAT HAS COME SO FAST IN SUCH A SHORT PERIOD OF TIME. IF ANYONE CAN IMAGINE WHAT IT WOULD BE LIKE IF THEIR DAILY WORKLOAD WAS QUADRUPLED. HOW WOULD YOU COPE WITH THIS? HERE'S HOW I ADJUSTED TO THIS PROBLEM. ONCE I REALIZED THAT OUR QUALITY AND CUSTOMER SERVICE WAS DECLINING, WE TEMPORALLY STOPPED ALL INCOMING GUTTER JOBS SO WE COULD BETTER SERVICE OUR EXISTING CLIENTS. THIS WAS SUCCESSFUL. HOWEVER, THE MAIN INGREDIENTS TO MAKING GUTTERS IS THE MATERIAL (ALUMINUM COIL STOCK) THE GUTTER SUPPLY HOUSES ARE SIMPLY NOT KEEPING UP WITH THE DEMAND ON COIL STOCK. THE GUTTER SUPPLIERS ARE SELLING MORE THEN 12 TIMES THERE NORMAL VOLUME. WHAT DOES THIS MEAN? IT MEANS THEY ARE SELLING ONE YEAR OF GUTTER SUPPLIES IN A ONE MONTH TIME SPAN! WHAT IS THE RESULT? THE GUTTER SUPPLIERS HAVE BEEN CONSISTENTLY OUT OF 20-30%, OF THEIR COLOR STOCK ON A DAILY BASIS. THEY HAVE MISPLACED MANY OF OUR ORDERS. IN ATTEMPT TO IMPROVE OUR RELATIONSHIPS WITH OUR CLIENTS: WE ARE NOW MAKING CLIENTS MORE AWARE OF THE SITUATION WITH THE MATERIAL AVAILABILITY; WE HAVE ALSO EXTENDED OUR JOB COMPLETION DATE SO THAT WE ARE ABLE TO MEET THEIR EXPECTATIONS IN A TIMELY MANNER.

ANNA B.
07/2006
5.0
gutter cleaning
  + -1 more
I phoned to inquire about an estimate. Mr. Hazen responded promptly but as we discussed what I needed, he pointed out that he doesn't do jobs with gutter screens (which is clearly stated in the company profile but which I had overlooked). He recommended Dudash Enterprises, which is the company I used (with good results). I appreciated Mr. Hazen's speedy response, good nature, and recommendation. If the opportunity arose, I would try him again. **since my job wasn't in the sphere of jobs to be estimated, I have no idea what the actual estimate would have been, but it was a required field--
Description of Work: cleaning gutters, removing leaves, sticks etc. from roof
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

Jaemy H.
07/2006
4.0
gutter cleaning
  + -1 more
Mr. Hazen was prompt in returning my call. However, there was a glitch in actually getting a job estimate. I placed a second call, and eventually the quote was received. Mr. Hazen called me to apologize about the delay. He explained that he was trying out a new person to process job estimates, and that it wasn't working out. By this time, I had contracted with another company. Mr. Hazen was sincere in his apologies for the delays, and also took the time to thank me for feedback on his new person. In the future, I might consider his company again, though the price quote was also a bit higher than the company I chose.
Description of Work: Work quote on gutter cleaning.

Rating CategoryRating out of 5
value
3.0

Yes, I recommend this pro
$450

Leslie O.
07/2006
5.0
gutter cleaning
  + -1 more
David has done work for us before and was very responsive to our needs. He came the next day to do the work.
Description of Work: Cleaned Gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

ROBERTA R.
07/2006
5.0
gutter cleaning, gutter repair
  + 0 more
Spoke to Mr. Hazen and explained my problems. He was very prompt in sending a repair man. Repair man was very thorough and spent a lot of time checking and repairing. I had to call again several days later after a rainstorm to report a crack I was worried about and the serviceman man returned promptly, checked it and reassured me that it was fine.
Description of Work: Cleaned gutters and examined trouble spots and made minor repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JAY B.
07/2006
5.0
gutter cleaning
  + -1 more
Work was reasonably priced, thorough and executed in a timely manner.
Description of Work: Gutters cleaned on 2-story house + garage. Amount paid includes 10% discount to Angie's List subscribers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

JOHN D.
06/2006
5.0
roofing
  + -1 more
My call was returned promptly and an estimate was scheduled and done quickly. The estimate was higher than others we received, so we chose another company.
Description of Work: Called for estimate on roof tear off and replacement.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John S.
06/2006
4.0
roofing
  + -1 more
Lisa that answered the phone was very nice. They cancelled 3-4 appointments. David Hazen called me to apologize.
Description of Work: Estimate for roofing.

Rating CategoryRating out of 5
professionalism
4.0

Yes, I recommend this pro

ANGELA G.
06/2006
5.0
roofing
  + -1 more
They are very nice and work with my schedule. They are very helpful and understanding.
Description of Work: Put a tarp on my roof to stop a leak and gave an estimate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jack W.
05/2006
5.0
roofing
  + -1 more
David's crew removed a large section of roofing material and laid down snow and ice shield, then replaced the shingles. David did a great job of finding shingles that matched existing roof perfectly. Did a great job of cleaning up. I highly recommend.
Description of Work: David helped find and fix a difficult roof leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

VICTOR P.
05/2006
5.0
roofing
  + -1 more
David was prompt in answering my call, and we worked together with his schedule and the weather to get the job done. Was very professional and did a good job.
Description of Work: Repaired six holes around the edges of my roof where squirrels had eaten through. These were temporary repairs pending complete roof replacement later on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239

JOHN S M.
05/2006
5.0
gutter cleaning, gutter repair
  + 0 more
They were on time, polite, & appeared to know what they were doing.
Description of Work: A gutter had sagged & developed a low place which did not drain completely & collected leaves etc. Hazens crew cleaned & re-hung the gutter. They also re-set existing gutter covers. They cleaned up well. The gutter now works fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

KATHIE D & EVERETT G.
05/2006
5.0
roof cleaning
  + -1 more
I was delighted with Davids quick response and prompt appointment. He took his time explaining to me what needed to be done and his recommendation on the best way to accomplish it. We ended up not hiring David, but for reasons totally unrelated to his visit.
Description of Work: I contacted David for an estimate to have our roof cleaned.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sherry D.
04/2006
5.0
roofing
  + -1 more
He was real nice. He did a real great job. He gave me an estimate for the small not the whole roof, when another contractor wouldn't .
Description of Work: Replaced shingles. took off gutters in the front. Did a couple of other little thing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

FRANCES H.
04/2006
5.0
gutter cleaning
  + -1 more
The work was done as expected and in a timely fashion.
Description of Work: Gutter cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$112

Kurt K.
04/2006
5.0
gutter repair
  + -1 more
Great experience. They were prompt and corrected all of the problems. They also reattached a gutter (at no cost) that another company had missed and noticed some bird damage to my soffits that they also fixed at no charge. They found a place where a potential leak was going to occur on my roof and informed me about it, so I could get that corrected.
Description of Work: Clean and repair gutters that were leaking and clogged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

KEVIN S.
04/2006
5.0
roofing, woodworking
  + 0 more
We have always used David Hazen for many of our services So far he has always done a great job for us in the past, so we continue to use him.
Description of Work: Installed a new roof on one of our properties. Repaired wood that was rotting out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Ro K.
03/2006
5.0
gutter cleaning
  + -1 more
First class. Very promptly returned call, quoted a price, and performed the work on time, perfectly. The gutters were overdue for cleaning, and, being the good business person that he is, David asked if I would like to schedule a regular spring/fall cleaning at a reduced rate. (Of course!)
Description of Work: Cleaned our gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

HAROLD C.
03/2006
5.0
roofing
  + -1 more
David Hazen & his personnel were very professional. There are so many good things about them its hard to say them all. They were very professional from start to finish. They communicated well and answered my questions clearly. During the estimate process they made it clear how important it was to having proper ventilation. I went with David Hazen's company because they were the only ones who properly addressed my ventilation needs. I would recommend them to anyone.
Description of Work: Installed new roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,715

Contact information

4861 W 106th St, Zionsville, IN 46077

http://www.davidhazen.com

Service hours

Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Gutter Cleaning,
Gutters,
Roofing,
Exterior Painting,
Chimney Repair,
Handyman Services,
Finished Carpentry and Woodworking,
Interior Painting,
Chimney Caps,
Masonry,
Roof Cleaning,
Siding

FAQ

David Hazen Group LLC is currently rated 4.7 overall out of 5.

Monday: 10:00 AM - 5:00 PM

Tuesday: 10:00 AM - 5:00 PM

Wednesday: 10:00 AM - 5:00 PM

Thursday: 10:00 AM - 5:00 PM

Friday: 10:00 AM - 5:00 PM

David Hazen Group LLC accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
Yes, David Hazen Group LLC offers free project estimates.
Yes, David Hazen Group LLC offers eco-friendly accreditations.
No, David Hazen Group LLC does not offer a senior discount.
No, David Hazen Group LLC does not offer emergency services.
Yes, David Hazen Group LLC offers warranties.
David Hazen Group LLC offers the following services: Carpentry, Wood Repair, Chimney Repair or Rebuilds, all Masonry, Decks, Gutter Cleaning, Gutter Repair, Gutter Installation, Gutter Covers, Drainage Solutions, Painting, Pressure Washing, Siding, Snow Removal , Remodeling, New Roofing Installation and Roof Repairs. Window replacement
High risk jobs - walking on cedar, tile, & slate roofs. Clean gutters that are built into the roof.

Contact information

4861 W 106th St, Zionsville, IN 46077

http://www.davidhazen.com

Service hours

Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM