Barthuly Irrigation Inc

THEY RETURNED MY CALL THE SAME DAY--EVEN AFTER BUSINESS HOURS. THE TECHNICIAN WAS ON TIME & VERY NICE. HE CHECKED EVERYTHING BEFORE HE LEFT TO ENSURE THE SYSTEM WAS WORKING (NOT JUST THE AREA HE WAS WORKING IN). I DID WANT A NEW BATTERY FOR MY WIRELESS RAIN SENSOR & HE WAS GOING TO INSTALL A WHOLE NEW SENSOR BECAUSE THEY FOUND THEM TO BE UNRELIABLE & HE THOUGHT THE BATTERIES COULDN'T BE CHANGED. WE CHECKED THE INSTRUCTIONS FOR THE SENSOR & FOUND OUT THEY COULD, SO I TOLD HIM I'D JUST DO IT MYSELF.

WE HAVE 13 ACRES, AND WE MET WITH LARRY BARTHULY TO DISCUSS THE JOB. HE SAID $70/HR PER MAN. PROMISED TO DO IT IN THREE DAYS. TWO WEEKS AGO, HE TOLD US HE WOULD HAVE ONE MAN HERE TO WORK AND WHAT DAY HE WOULD COME OUT. HE HAS RESCHEDULED FOUR TIMES. ONCE HE FINALLY GOT OUT HERE, HE TURNED THE CLOCKS AND DISCONNECTED THE ONE PUMP THAT DID WORK, OUT OF THE THREE. TOLD HIM TO JUST SEND ME A BILL FOR WHAT WAS DONE, AFTER OUR DISSATISFACTION.

KEN BARTHULY PROMPTLY RETURNED MY CALLS. HE CAME OUT THE NEXT DAY TO DESIGN AN IRRIGATION SYSTEM AND MAILED ALL THE MATERIAL TO ME. VERY FRIENDLY AND PROFESSIONAL. EVEN THOUGH FOR SOME OTHER REASONS I DID NOT HIRE BARTHULY IRRIGATION INC. TO INSTALL THE SYSTEM, I WOULD HIGHLY RECOMMEND THEM AND WILL DO BUSINESS WITH THEM IN THE FUTURE.

THEY WERE JUST GOING TO COME OUT AND LOOK AT THE PROPERTY AND THEN CALL ME WITH AN ESTIMATE. THEY NEVER DID CALL ME.

ROB BRADLEY, THE YOUNG MAN THAT DID THE JOB, WAS VERY PROFESSIONAL AND THOROUGH. HE ARRIVED ON TIME EVEN THOUGH I WAS A LITTLE LATE SINCE I FORGOT THEY WERE COMING. I HAD TO BE PRESENT SINCE ALL MAJOR CONTROLS ARE IN THE INSIDE OF MY HOUSE.

THE GENTLEMAN THAT DID THE WORK, "JAVIER," AND THE SERVICE MANAGER, MICHAEL MALONE, CAME TO MY HOUSE AND ASSISTED WITH DOING THE WORK. THEY FOUND A LEAK AND REPAIRED THAT. THEY WERE PROFESSIONAL, THOROUGH, ON TIME. IT WAS FRIDAY EVENING AND THEY TOOK CARE OF IT ALL THAT EVENING.

THEY DID AN EXCELLENT JOB. THEY STARTED WORK ON THE PROJECT WHEN THEY SAID THEY WOULD AND WERE VERY PROFESSIONAL AND CLEAN IN DOING THE JOB. YOU COULD HARDLY TELL THAT THEY HAD BEEN WORKING IN THE YARD EACH EVENING AT THE CONCLUSION OF THE JOB. BRETT FROM BARTHULY CAME OUT AND WENT OVER THE SYSTEM WITH US AND MADE A FEW ADJUSTMENTS IN THE SPRAY PATTERN. VERY PLEASED WITH THE WORK AND FINAL PRODUCT. THEIR PRICE WAS COMPETITIVE, BUT NOT THE LOWEST. HOWEVER, YOU GET WHAT YOU PAY FOR AND WE ARE VERY PLEASED WITH WHAT THEY PUT IN.

VERY DISAPPOINTING. I WOULD NOT RECOMMEND THIS COMPANY. I WOULD MAKE SURE THE HOMEOWNER IS HOME AND WITNESSES THE WORK DONE. I QUESTION IF THEY REALLY SHOWED UP TO DO THE WORK. CHARGE FOR BACKFLOW TEST ($40) IS TOO HIGH.

THEY ARE COMPETITIVELY PRICED AND TAKE GOOD CARE OF THE IRRIGATION SYSTEM.

THEY ARE PROMPT, EASY TO GET HOLD OF AND VERY RESPONSIVE.

THEY QUICKLY ADDRESSED THE ONLY ISSUE I NEEDED.

UNLIKE OTHER COMPANIES WHICH QUOTED COST PER SPRINKLER HEAD, OR OTHER COMPONENTS, BARTHULY QUOTED A PRICE TO IRRIGATE THE ENTIRE LAWN SURFACE. THE SYSTEM THEY PROVIDED WAS VERY GOOD AND THEY COVERED A LITTLE MORE OF THE LAWN SURFACE THAN WE BARGAINED FOR. FOLLOW-UP AND SERVICE HAS BEEN PROMPT AND COURTEOUS. I THINK THEY TAKE PRIDE IN PROVIDING AN EXCELLENT SERVICE FOR A FAIR PRICE. WORKERS HAVE BEEN PROMPT AND FRIENDLY. THE NUMBER AND TYPE OF SPRINKLER HEADS WERE MORE THAN WE EXPECTED. THE SYSTEM WORKS WELL. ALTHOUGH WE COMPARED PRICES, WE DIDN'T KNOW ANYTHING ABOUT SPRINKLER SYSTEMS. WE APPRECIATE THE EXPERTISE THEY PROVIDE AND EXCELLENCE OF THEIR SERVICE. ALTHOUGH WE SPENT ABOUT AS MUCH AS WE WOULD HAVE WITH ANOTHER COMPANY, WE BELIEVE WE GOT MORE FOR OUR MONEY.

I CAN'T SAY ENOUGH ABOUT THE BARTHULY'S AND THEIR EMPLOYEES' PROFESSIONALISM AND COURTESY. ALTHOUGH THE JOB WAS VERY SMALL AND SIMPLE, WE WERE TREATED AS IF IT WAS THE MOST IMPORTANT JOB THEY HAD. THEY DID AND EXCELLENT JOB, AND PUSHED THE PIPES UNDER THE GROUND, SO THE YARD DOESN'T EVEN LOOK LIKE ANY WORK WAS DONE. THEY WERE HAPPY TO GIVE US THE ANGIE'S LIST DISCOUNT.

I HAD MULTIPLE QUOTES FOR THE DESIGN AND INSTALLATION OF THIS SYSTEM AND BARTHULY DID THE QUOTE AND INSTALLATION EXACTLY HOW I FELT IT SHOULD BE DONE. DURING THE INITIAL SYSTEM LAYOUT, THEY WALKED THE LAWN WITH ME TO REVIEW AND VERIFY THE PAPER LAYOUT. THEY SPENT OUR INITIAL MEETING EXPLAINING THE DIFFERENT COMPONENTS OF THE SYSTEM AND WALKED THROUGH A BRIEF DEMONSTRATION OF THE CONTROLS. THE INSTALLATION CREW MANAGER WAS COURTEOUS AND ASKED A LOT OF QUESTIONS. THE CREW DID A GOOD JOB INSTALLING THE SYSTEM WITH MINIMAL DAMAGE TO EXISTING LAWN. THEY WORKED HARD AND FINISHED IN JUST OVER A DAY. WHEN I RECEIVED THE INVOICE FOR THE COMPLETED WORK, I ALSO RECEIVED A LAYOUT OF THE SYSTEM IN THE YARD THAT INCLUDED WHERE EVERY COMPONENT (IE. PVC PIPE, ROTOR, SPRAY HEAD, VALVE BOX)IS LOCATED. I WOULD HIGHLY RECOMMEND BARTHULY IRRIGATION. THANKS.

THE SYSTEM WORKS AS PROMISED AND TRAINING ON ITS USE WAS EASY TO UNDERSTAND. THE CREW DID A CLEAN INSTALL AND WERE VERY COURTEOUS. EXCELLENT PRODUCT, INSTALLATION, AND CUSTOMER SERVICE FOLLOW-UP.

THE SERVICE MAN, BRAD, WAS VERY POLITE AND ON TIME. THE WORK PERFORMED WAS REASONABLY PRICED.

I HAD TO CALL TWO WEEKS LATER TO CHECK ON THE ESTIMATE AND WAS TOLD I SHOULD BE RECEIVING IT IN THE MAIL IN THE NEXT COUPLE OF DAYS. ONE WEEK LATER, WHEN I STILL HADN'T RECEIVED THE ESTIMATE, I CALLED BACK TO SCHEDULE AN APPOINTMENT TO REVIEW THE ESTIMATE. I THEN WAITED 1 WEEK FOR A RETURNED PHONE CALL. I UNDERSTAND SPRING IS A BUSY SEASON, BUT I WAS DISAPPOINTED WITH THE SERVICE AND RESPONSIVENESS TO A POTENTIAL CUSTOMER. I FELT LIKE I HAD TO DO TOO MUCH WORK TO GET THEIR SERVICE AND THEREFORE WENT WITH ANOTHER COMPANY.

NOT THE LEAST EXPENSIVE, BUT THEY HAD A BETTER PLAN, WITH MORE DETAIL. VERY PLEASED OVERALL.

SERVICEMAN WAS POLITE AND KNOWLEDGEABLE.

WHEN THE WORK WAS COMPLETED, YOU COULDN'T TELL ANYTHING HAD BEEN DONE TO THE LAWN. THEY DID AN INCREDIBLE JOB. I WAS EXTREMELY PLEASED.

THEY WERE VERY PROMPT, COURTEOUS, AND VERY CUSTOMER SERVICE ORIENTED.

THEY ARRIVED ON TIME, EVEN THOUGH THE MAIN OFFICE CLAIMED THEY WERE RUNNING LATE AND WOULD LIKE TO RESCHEDULE. ASIDE FROM THIS, THE SERVICE WAS WHAT I HAVE LEARNED TO EXPECT FROM THEM (OUTSTANDING). I WOULD SUGGEST THAT THE FRONT OFFICE IMPROVE THEIR LINES OF COMMUNICATION WITH THEIR SERVICE REPS.

THEY ARE A VERY GOOD REPUTABLE COMPANY.

I HAVE USED THIS COMPANY FOR A COUPLE OF YEARS. WE SET THE APPOINTMENT FOR 4-21-04 BETWEEN 2PM TO 4PM. THEY DID NOT SHOW FOR THE APPOINTMENT AND DID NOT CALL. I CALLED THEM THE NEXT DAY AND THEY SAID THAT IT WAS SCHEDULED FOR NEXT WEEK AND DID NOT SAY WHICH DAY IT WAS SCHEDULED FOR. THIS WAS NOT A GOOD CONVERSATION. THEY WERE NOT NICE. I WILL NOT BE USING THEM AGAIN.

KEN DID A GREAT JOB EXPLAINING THE WORK AND EVEN TOOK ME TO SEE A JOB THAT WAS IN THE PROCESS OF BEING INSTALLED. THIS MADE ME FEEL EXTREMELY COMFORTABLE WITH THE PROCESS AND THEIR COMPANY. HE EXPLAINED THE DIFFERENCES BETWEEN RAINBIRD AND TORO AND WE SELECTED THE TORO SYSTEM. THE NUMBER OF ZONES AND COVERAGE WAS CUSTOM DESIGNED FOR OUR YARD. YOU CAN FIND COMPANIES WILLING TO DO THE WORK FOR LESS HOWEVER I WOULD QUESTION THEIR QUALITY OF PARTS, SERVICE COMMITMENT, OR SCOPE OF THE JOB BEFORE COMMITTING TO GO WITH ANYONE OTHER THAT BARTHULY! BRET CAME BACK AND DID AN EXCELLENT JOB EXPLAINING THE SYSTEM. OVERALL I WOULD HIGHLY RECOMMEND BARTHULY FOR INSTALLING OR SERVICING YOUR IRRIGATION SYSTEM.