Premier HVAC LLC

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I was on Premier HVAC’s schedule for spring preventive maintenance. This would normally be expected in mid- to late- April, but this year was different. We started getting 80 degree heat in March, so I called for an earlier schedule. Scott Beckett (proprietor) came to clean and inspect. I needed a top-up charge on freon-- not bad for a system that has run nearly twenty years. That done, Scott pronounced my system ready for hot weather-- which arrived less than 24 hours after his visit. We turned on the AC, and it ran perfectly for two days-- and quit. A call tp Premier brought Scott back almost immediately. He found a burned-off wire in the power feed. Even though I could see the defect was unrelated to his previous visit, he refused payment for the second repair. He and I both knew it wasn't his error, but he wanted to leave no room for doubt or dissatisfaction. With the way this summer is starting out, I now have Premier HVAC on my speed-dial. http://www.premierhvacservice.com/ 888-762-2352

My furnace quit in mid-December-- never a good thing in this part of Indiana. My previous contact had recently gone out of the business, and I was looking for a replacement. On a friend’s recommendation, I called Premier HVAC. He came on a Sunday afternoon, fixed the furnace in short order, and offered his members’ maintenance plan — discount included, even for this trip. The needed part was on his truck, and we were warm again. My heat was back on, and I signed up for the maintenance plan: two preventive maintenance visits per year, one each in preparation for the cooling and heating seasons. Even as a new customer, I was treated like an old friend. Prompt response on a Sunday, and obviously competent service.