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Second Chance

Furniture Refinishing and Repair, Upholstering, Cabinet Refacing and Refinishing,

About us

Second Chance has been serving the greater Indianapolis area for over 30 years. We take pride in our work and believe we are the best in town. Our goal is to have your furniture looking better than new! Why not give your furniture a second chance?

Business highlights

44 years of trusted experience

Services we offer

Upholstery, stripping, refinishing & custom furniture building.

Services we don't offer

On site repairs.

Amenities

Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.414 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.4
value
4.5
professionalism
4.6
responsiveness
4.7
punctuality
4.6
Showing 1-14 of 14 reviews

JACKIE & TOM Q.
03/2011
5.0
furniture repair
  + -1 more
Please see above.
Description of Work: Our beautiful wicker furniture was ruined in part by the ice storm due to an ice dam on our sun porch roof. Previous damage had already occurred over the years ruining the beautiful patterns and color. We were referred to Second Chance. Simply on a description over the phone they were able to give us a ball park figure on repair. It was extremely reasonable considering that we had 10 pieces to be restored. The furniture looks brand new! Perfectly restored and literally saved us thousands of dollars if we were to buy the pieces new. I would recommend this company to everyone!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Rebecca V.
02/2010
5.0
furniture repair
  + -1 more
Their price was good. They came well recommended from a friend. They did very good work.
Description of Work: Second Chance worked on six chairs for us in December 2009.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Stephen S.
12/2009
1.0
furniture repair
  + -1 more
I have been an antique colllector and part-time antique dealer for 25 years. I've refinished dozens of pieces of antique furniture. The shop that previously did my furniture stripping closed and I found Second Chance in the phone book. I delivered a mostly disassembled curved glass china cabinet for stripping. The piece was ready to strip except for some hardware. Second Chance gave me an estimate which I found acceptable. I was told that the cabinet would be finished the next Friday. I work during the week and asked if I could pick the cabinet up on a Saturday. I was informed that Second Chance is not open on weekends. My wife had to take off work to pick the cabinet up on the agreed date. The next day I unloaded the cabinet to find the worst strip job I've ever seen on a piece of furniture. There were numerous areas where the finish was not completely removed. There were areas where dried stripper and old finish had seeped from the pores of the wood. Lines and cracks had large amounts of finish still present. Hardware such as the door handle had been left on the piece and simply stripped over. My previous stripper always bleached & cleaned each piece to remove discoloration and permit a more even finish. No such luck at Second Chance. As a result I purchased a gallon of stripper from another dealer and restripped and bleached the piece myself. I was not willing to drive 25 miles to return the cabinet and then take off work and pick the cabinet back up. I would definitely not recommend this firm to do any furniture stripping of any type. Worst quality job I have ever received.
Description of Work: Strip 1 coat of varnish from an antique curved glass china cabinet approximate value $1500-$2000.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
punctuality
3.0

$150

BEATRICE K.
06/2009
5.0
furniture repair
  + -1 more
They did very good work. There was about 80 years of paint on the doors & hutch and they stripped almost every bit off. The rest was taken care of at home prior to staining. Very good work.
Description of Work: Stripped 17 cabinet doors and 1 cabinet hutch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

Barbara K.
11/2008
5.0
upholstery
  + -1 more
They did an incredible job matching up the fabric. The benches look like they're right off the show room floor. Plus, they accomplished the work ahead of schedule. After describing the benches over the phone, Dan gave me an approximate estimate. The price per bench was more reasonable than any Indianapolis upholsterer (including those on Angie's List). I took the benches to him and after seeing them, he confirmed his initial estimate. I left them there with the fabric and the rest is history. Second Chance is a freestanding building, clean with fabric samples and sample books in the showroom and work area in the back. You can bring in your own material. They also do beautiful refinish work on furniture. Well worth the trip -- easy to get to.
Description of Work: Two 18" x 18" Parsons style benches were upholstered, including legs and loose attached cushions on top. The fabric was a textured woven stripe making the match-up with the legs and cushions with double welting challenging.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

WILLIAM N.
10/2008
5.0
upholstery
  + -1 more
They did a great job. They were affordable and the owner is extremely professional and articulate. He came out to do the estimates. They did exactly what they said they were going to and they did a great job.
Description of Work: They reupholstered the seats on our restaurant furniture and they also upholstered new furniture that we had built.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Toni B.
12/2006
5.0
furniture repair
  + -1 more
We are very pleased with the work and are planning to work with them again. The dining room set and the bedroom set were my grandparents and have sentimental value. They replaced and repaired where necessary and lightened the color as we had agreed. They did a great job.
Description of Work: Second Chance picked up the furniture, refinished and reupholstered it and returned it to us by the time they had said the work would be done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

LINDA L.
10/2006
5.0
furniture repair
  + -1 more
The company did a good job on the refinishing.
Description of Work: I contracted with this company to refinish my table top.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$524.2

ROY C.
08/2006
5.0
furniture repair
  + -1 more
Teri was great to work with. He looked over the pieces before stripping and discussed the options I had. The striping was done when he said it would be and then he called (as promised) so I could look at the pieces and decide what the new finishes should be. He made suggestions, but made it clear it was up to me. The final work was done on time and each piece was done perfectly and looked great. I will definitely use them again.
Description of Work: Strip and refinish 4 items: bookcase, bedside table, piano stool, and a half hall table.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

CHARLENE S.
06/2006
1.0
furniture repair, upholstery
  + 0 more
They were absolutely awful. I had a beautiful drum table in my living room returned full of bubbles. Furthermore, their upholstery job was inadequate. They were inept. I wouldn't take anything to them for any reason. They kept pestering me too, and the woman who works in there is not congenial at all.
Description of Work: They reupholstered and refinished some of my furniture.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Toni B.
04/2006
5.0
furniture repair
  + -1 more
The furniture looks like new. They returned it on time and were very aware of the muddy conditions outside and asked for something to wipe their feet on to keep my floor clean. They very carefully set everything down in place and helped to put the glass top on the buffet. They repaired the small pieces that had come off the furniture over time and repaired the hole in the dining room table so that it can't be seen. They were on time, polite, and very reasonably priced for the services they provide. They maintain a list of costs for certain furniture and their estimate was right on the button. I plan to use them again this summer for another room of furniture.
Description of Work: My grandmother's dining furniture, including a six foot buffet, a dining room table, two leaves, four chairs, two end chairs and a glass-fronted china cabinet were all refinished. The furniture was picked up and returned by Don's team. The furniture had not been refinished/repaired in more than 35 years. They also reupholstered the chairs with fabric that I chose from their selection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

MARY H.
10/2004
5.0
furniture repair
  + -1 more
THE COMPANY CAME PROMPTLY TO PICK UP ITEMS-VERY PROFESSIONAL, HANDLED MY FURNITURE AS IF IT WAS THEIR OWN.
Description of Work: AFTER A LIGHTNING STRIKE & ATTIC FIRE, FIREMEN PULLED DOWN CEILING & TOOK OUT INSULATION IN ONE ROOM. FURNITURE WAS COVERED W/INSULATION-SOME OF IT WET. SOME OF THE FURNITURE WAS BROKEN, SOME HAD BURN SPOTS. THERE WERE 7 ITEMS THEY REPAIRED, CLEANED, REFINISHED, ETC.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,770

JILL B.
01/2004
5.0
furniture repair
  + -1 more
THEY WERE GREAT! THEY DID THE REPAIRS FOR FREE BASED ON THE NUMBER OF PIECES I HAD AND LET ME PURCHASE SOME TASSELS FOR THE CHAIR MYSELF TO SAVE MONEY. VERY FRIENDLY AND VERY CONCERNED THAT I WAS COMPLETELY HAPPY WITH EACH FINISHED PIECE. THEY WERE FRIENDLY AND DID ALL THE WORK IN LESS THAN A MONTH'S TIME.
Description of Work: I HAD A BENCH REFINISHED AND CANED, A CHAIR REFINISHED AND RE-UPHOLSTERED, ANOTHER CHAIR REFINISHED AND HAND RE-CANED, A TELEPHONE BENCH REFINISHED AND REPAIRED, AND ANOTHER CHAIR REFINISHED AND RE-UPHOLSTERED, AND A OCCASIONAL TABLE REFINISHED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Bill C.
09/2001
5.0
upholstery
  + -1 more
VERY IMPRESSED; DOES OUTSTANDING WORK, ON TIME.
Description of Work: UPHOLSTERY REPAIR

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

    Contact information

    600 Tracy Rd, Whiteland, IN 46184


    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 4:30 PM
    Tuesday:
    8:30 AM - 4:30 PM
    Wednesday:
    8:30 AM - 4:30 PM
    Thursday:
    8:30 AM - 4:30 PM
    Friday:
    8:30 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Furniture Refinishing and Repair,
    Upholstering,
    Cabinet Refacing and Refinishing,
    Finished Carpentry and Woodworking,
    Furniture - Custom Made,
    Cabinet Making

    FAQ

    Second Chance is currently rated 4.4 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 4:30 PM

    Tuesday: 8:30 AM - 4:30 PM

    Wednesday: 8:30 AM - 4:30 PM

    Thursday: 8:30 AM - 4:30 PM

    Friday: 8:30 AM - 4:30 PM

    Saturday: Closed

    Second Chance accepts the following forms of payment: Check,MasterCard,Visa
    No, Second Chance does not offer free project estimates.
    No, Second Chance does not offer eco-friendly accreditations.
    No, Second Chance does not offer a senior discount.
    No, Second Chance does not offer emergency services.
    Yes, Second Chance offers warranties.
    Second Chance offers the following services: Upholstery, stripping, refinishing & custom furniture building.
    On site repairs.

    Contact information

    600 Tracy Rd, Whiteland, IN 46184


    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 4:30 PM
    Tuesday:
    8:30 AM - 4:30 PM
    Wednesday:
    8:30 AM - 4:30 PM
    Thursday:
    8:30 AM - 4:30 PM
    Friday:
    8:30 AM - 4:30 PM
    Saturday:
    Closed