He arrived on time. The whole cleaning process took around three hours (four bedrooms, living room, hall and stairs). It only uses about 2 gallons of water for the whole house - think it works on the same sort of principle as the oxyclean product does. He sprayed a solution on the carpet, working on one room at a time. Then he used a machine with brushes on it to pull dirt up, then a regular vacuum when done which pulled the rest of the dirt out. I was a bit skeptical, no giant sucking machine, no hoses throughtout the house. But, my carpets look beautiful. And, they were completely dry in about 2 hours. I will use this service from now on. They do use a call service to schedule their appointments, but that worked fine. Incidentally, I use Angie's list all the time to find companies, but am bad about filling out the service reports. This company was so good I am taking the time to share my experience.
Description of Work: They cleaned all the carpets in my house, including stairs and a hallway which were a mess. We had done some construction and there was a lot of dirt. Also, a room the kids hang out in which had soda stains and really looked grungy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$205
CATHERINE H.
12/2006
5.0
carpet cleaners
+ -1 more
Oxymagic was really great to work with, and I'm pleased with the work they did. I had my entire house cleaned (approx 2500 square feet, 7 rooms, hallway and stairs) for $215 dollars after using a coupon. They did the work quickly. When Don came to do the work, I asked him if he could do additional work (Oxymagic had a coupon for an application of free protectant with whole house cleaning which I forgot to ask about when I made the original appointment). Don didn't have this protectant with him (not his fault). He actually went back to his house, got the protectant and came back to apply it. I was thoroughly impressed by his willingness to do this for me. What I particularly liked about this service is that it's chemicals are pet and child friendly and everything dried within 2 hours. I will DEFINITELY use this company again when I get my carpets cleaned in the future.
Description of Work: Had carpets in entire house cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
JUDY S.
11/2006
2.0
carpet cleaners
+ -1 more
Initial appt. I was stood up. I called repeatedly but they use a "call room" out of state to book, so no one knew what was happening. 2 1/2 hours into it the owner called, quite nice, said the tech was sick and no one knew to call me...bad system. Offered me a new appt. at half price. Work was done. It was good. I like that it dried fast, but I didn't see any of the soft fluffy carpet that everyone else described.
Description of Work: Had living room, family room, hall, and 2 bedrooms cleaned.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$50
Response from OXYMAGIC
We made some necessary adjustments and are re-launching this amazing cleaning system!! As of January 1, 2010, our company no longer uses a call center. Our phone is now answered and all appointments scheduled by our friendly technician, Don. We felt this offers a more personal touch to the business that you don't get with most companies. Who can better answer your questions about keeping your carpet and rugs clean than the tech himself! Give us a call today or get a free estimate on our new website. You can find printable money saving coupons here too. We were also featured on the Designing Spaces television show. Checkout the video while you're surfing our website. Cheers! - Tim Thomas Owner, Oxymagic of Indianapolis
DANIEL S.
10/2006
5.0
carpet cleaners
+ -1 more
Showed up on time, performed the cleaning on a carpet we thought would not come clean, and exceeded our expectations.
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Service Categories
Carpet Cleaning
FAQ
OXYMAGIC is currently rated 4.3 overall out of 5.
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
OXYMAGIC accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, OXYMAGIC offers free project estimates.
No, OXYMAGIC does not offer eco-friendly accreditations.
No, OXYMAGIC does not offer a senior discount.
No, OXYMAGIC does not offer emergency services.
No, OXYMAGIC does not offer warranties.
OXYMAGIC offers the following services: CARPET CLEANING. PET ODOR & STAIN REMOVAL.