Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Good Guys Heating & Air Conditioning

Heating and Air Conditioning

About us

Good Guys is committed to satisfying customers first. We do this by providing the best technicians in the field. All service technicians must have over 10,000 hours of field experience to be considered a “Good Guy". From phone call, to your door, to repairs or replacement of your HVAC system, we are designed to be the most efficient and cost effective solution to our customers. This is why you will see us use all of the latest technologies at your home.

Business highlights

8 years of trusted experience
Emergency Services Offered

Services we offer

Air Conditioning We offer emergency and routine Air Conditioning service. Keep your home or office cool.  Book Online Today Heating & Furnace We offer emergency and routine Heating services. Stay warm and comfortable when it is cold outside. Book Online Today Maintainence Check out one of the best Maintenance Plan deals around and sign up today. Book Online Today

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.016 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-16 of 16 reviews

Anne L.
06/2021
5.0
heating & air conditioning/hvac
  + -1 more
Wondeful job.
Description of Work: Fixed the aircondition

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

carrie L.
01/2021
5.0
heating & air conditioning/hvac
  + -1 more
These guys were awesome! It's hard to be the one to tell you that a new furnace is required but they made it easy! They ordered the parts quickly and now I'm sitting in perfectly warm air! They were very polite and I would recommend them to everyone!
Description of Work: Needed a new furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DI S.
08/2019
5.0
heating & air conditioning/hvac
  + -1 more
Our A/C stopped cooling Saturday night at 10:30. The tech was at our home 10:30 Sunday morning, and done by 11:00! He explained everything he was doing, was respectful and knowledgable. The price was fair. He treated our problem as though he cared. Would definitely hire them again when it is time to replace our whole unit, and any other HVAC service we need!
Description of Work: A/C stopped cooling during a miserable heat wave

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from Good Guys Heating & Air Conditioning
Thank you for sharing your experience! If you need anything else just let us know.

Steven C.
07/2019
5.0
heating & air conditioning/hvac
  + -1 more
I have never met a more professional HVAC guy in my life. Punctual, knowledgeable, and very patient with all of my questions. The work was done promptly, professionally, and at a great price. I would hire these folks again in a heartbeat.
Description of Work: AC Service call - Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59.99

PATTI W.
05/2019
5.0
heating & air conditioning/hvac
  + -1 more
Easy to schedule, confirmed schedule, arrived on time, informative with excellent customer manner.
Description of Work: Complete annual maintenance for 2 HVAC systems. Refrigerant added for one. Replaced humidifier filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Good Guys Heating & Air Conditioning
Thank you very much for sharing your experience! We greatly appreciate it!!

Jon M.
03/2019
5.0
heating & air conditioning/hvac
  + -1 more
Wife and I had Good Guys Heating & Air conditioning replace a 16 year old POS furnace with a bad secondary heat exchanger (amongst a plethora of other obvious issues). Mike and Joe arrived mid-morning and finished early afternoon. They were both very professional, wore boot covers on their feet, and were respectful of us and our home. The new furnace looks great, sounds great, and definitely feels great! We could tell an immediate difference and are happy we chose Good Guys to do the job. We will always choose these guys for our heating and AC needs and we definitely recommend them to everyone! Thank you Good Guys! (Mike and Joe you guys are awesome)
Description of Work: Replaced 16 year old furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,841

Sarah T.
02/2019
5.0
heating & air conditioning/hvac
  + -1 more
I cannot recommend Good Guys Heating and Air highly enough. Someone called within minutes of my logging into Angie's List and requesting help. There was a technician at our home within 90 minutes of our call. He did an outstanding job, and our furnace was once again in great working order. Ryan, the technician, was friendly, knowledgeable, and efficient. We were very pleased.
Description of Work: Furnace Maintenance Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Good Guys Heating & Air Conditioning
Thank you so much for the review! We are very appreciative. Look forward to helping if you ever have any other heating or air conditioning need.

Joe D.
01/2019
5.0
heating & air conditioning/hvac
  + -1 more
Our furnace went out 2 days before Christmas and we were leaving the country Christmas eve. Johnnie came out Friday evening and agreed to come the next day to replace the furnace with a new one the next day on a Saturday right before Christmas. They did the work very quickly and did a wonderful job. I think they priced it very reasonably also. We were relieved for their responsiveness. Thank you
Description of Work: Replace furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Good Guys Heating & Air Conditioning
We greatly appreciate your review on the service we provided. We are constantly working to deliver quality service at a fair price.

Tom N.
09/2018
5.0
heating & air conditioning/hvac
  + -1 more
Very well — thanks Good Guys!!
Description of Work: Air conditioner repair — Freon refill and leak stop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from Good Guys Heating & Air Conditioning
Thank you for the rating! We greatly appreciate it!

LOIS & BOB J.
09/2018
5.0
heating & air conditioning/hvac
  + -1 more
Great! Technician Tyler inspected, flushed out lines (found/cleared a clogged line), and even replaced a missing screw. Explained everything. Very professional & friendly. Will definitely call with any heating problems as well.
Description of Work: AC tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Good Guys Heating & Air Conditioning
Thank you for the review. As a technician we greatly appreciate the recognition!

JOHN C.
07/2018
5.0
heating & air conditioning/hvac
  + -1 more
We recently bought a home and the AC went out. We called the company that our home warranty company wanted us to call. They said they'd have someone out by Tuesday...in four days! Okay, I understand, it's a busy time of year for AC work, so I went out and bought four fans from the store to cool the house in the meantime. Tuesday came and went, no call no show from the company. So we called them again. This time, they said they'd TRY to get there by Thursday. Okay, now it's getting a bit old. So I called Johnnie over at Good Guys and asked if they would have a technician in our area in the next day or so to and could they check it out. Johnnie had a tech over there THE SAME DAY! My wife sent me a text about two hours later saying that they were there. I didn't see the text for about four hours because I was working. I called to find out what did they find and my wife told me that they were already there, fixed the problem, and the house was cooling down already! Super fast service, very happy and would definitely recommend Good Guys Heating and Cooling again! By the way, that other company never showed up again on Thursday too. Horrible service. So glad we called Johnnie and the Good Guys group!
Description of Work: Needed AC fast! Good Guys delivered!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Good Guys Heating & Air Conditioning
Glad we could help relieve some of your frustrations caused by another company. Thank you for recognizing us! We greatly appreciate it.

Katherine P.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
What should have been an easy thermostat installation went awry - Johnnie was able to come over the next day and put things right! He was professional, efficient, and extremely helpful. I would definitely recommend Good Guys!
Description of Work: Thermostat installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Response from Good Guys Heating & Air Conditioning
Thank you [Member Name Removed]!

Scott S.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
Our A/C went out on a holiday weekend, with extremely hot weather. Good Guys returned our call on Sunday very quickly. They worked with our home warranty company directly to get approval for a holiday weekend call-out. When JD arrived, he was very professional and put us at ease right away. We were prepared for very bad news, and possibly a big bill. JD quickly diagnosed the problem as a bad capacitor and had it changed and the system running very quickly. He stayed to verify there were no other issues and that the system was running properly. JD even took the time to answer questions about our system, which is on the old side. He advised us of the upcoming laws regarding refrigerant and let us know what to expect. We absolutely will use Good Guys again in the future and would recommend them to our family and friends.
Description of Work: Central A/C Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Good Guys Heating & Air Conditioning
[Member Name Removed] we appreciate the review!

Melisa G.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
I had a property I was selling. The inspection came in with several items that needed to be repaired on my HVAC. JUst to mention a few.... re-route the piping throughout the house, reinstall thermostats, put in filter. Johnnie came in and repaired all. Even did a few things that weren’t on the list that he thought was important, with my permission of course, Still charged me the same amount. Great Company! Great guy Johnnie is!!
Description of Work: Repair all HVAC issues on sale of property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Melisa G.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
Johnnie came out and put in a filter box that the prior company screwed up. He fixed their mess. He was super professional, did a good job and was very reasonable
Description of Work: Had to hire a HVAC company to fix another HVAC REPAIRS UNSUCCESSFUL. repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Good Guys Heating & Air Conditioning
[Member Name Removed] thank you for leaving a review. We great appreciate it.

Melisa G.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
They were wonderful.
Description of Work: Quote and new furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

    Contact information

    15251 Smithfield Dr, Westfield, IN 46074

    www.goodguysheatandair.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:30 PM
    Tuesday:
    8:00 AM - 6:30 PM
    Wednesday:
    8:00 AM - 6:30 PM
    Thursday:
    8:00 AM - 6:30 PM
    Friday:
    8:00 AM - 6:30 PM
    Saturday:
    9:00 AM - 3:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Good Guys Heating & Air Conditioning is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:30 PM

    Tuesday: 8:00 AM - 6:30 PM

    Wednesday: 8:00 AM - 6:30 PM

    Thursday: 8:00 AM - 6:30 PM

    Friday: 8:00 AM - 6:30 PM

    Saturday: 9:00 AM - 3:00 PM

    Good Guys Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    No, Good Guys Heating & Air Conditioning does not offer free project estimates.
    Yes, Good Guys Heating & Air Conditioning offers eco-friendly accreditations.
    No, Good Guys Heating & Air Conditioning does not offer a senior discount.
    Yes, Good Guys Heating & Air Conditioning offers emergency services.
    No, Good Guys Heating & Air Conditioning does not offer warranties.
    Good Guys Heating & Air Conditioning offers the following services: Air Conditioning We offer emergency and routine Air Conditioning service. Keep your home or office cool.  Book Online Today Heating & Furnace We offer emergency and routine Heating services. Stay warm and comfortable when it is cold outside. Book Online Today Maintainence Check out one of the best Maintenance Plan deals around and sign up today. Book Online Today

    Contact information

    15251 Smithfield Dr, Westfield, IN 46074

    www.goodguysheatandair.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:30 PM
    Tuesday:
    8:00 AM - 6:30 PM
    Wednesday:
    8:00 AM - 6:30 PM
    Thursday:
    8:00 AM - 6:30 PM
    Friday:
    8:00 AM - 6:30 PM
    Saturday:
    9:00 AM - 3:00 PM