Heads Up Irrigation & Lighting

I would give them minus stars if possible. They installed the irrigation system at the newly built home I purchased. I then continued with them to activate and winterize the system for 2-3 years. The office person is by far the rudest person I have ever encountered. Every time you call .. The first question asked is ;did you pay for the service Makes you want to say well no, of course not, I expect you to do it for free. I prepaid every year, but somehow my system never got activated until I called and complained that my new sod was looking bad .. Then I always had to prove I had paid and listen to their excuses. Last year the owner even had the nerve to tell me the system was on and running but I was too stupid to know it!! But then had no explanation or apology when I proved the control for the system was in the "OFF" position. I was charged $75.00 each for two visits last summer when I asked if the system needed to be set differently. The first time the owner was in the area and stopped for all of 5 minutes and argued with me about what I wanted done. The second time he did not even stop and check the system but charged for a service call anyway. I have a another company doing my service this year, they are friendly explanation, polite and do a stellar job. I would not recommend this company to my worst enemy!

Carl and his crew installed our 8 zone/50 head irrigation system in 2016, and they have been winterizing and activating the system every year since then. On the rare occasion when a head acts up, they immediately respond and quickly resolve any issue. I highly recommend Heads-Up for irrigation systems of any size!

Carl is super easy to work with. Did exactly what they said.