4 EMPLOYEES. NO SUBS. COST IS DETERMINED BY THE JOB. TRAVEL CHARGES MAY APPLY. NO SERVICE FEES. EXTRA CHARGE FOR 24 HOUR EMERGENCY SERVICE. EXTENDED HOURS: MON-FRI UNTIL 9:00 PM & SAT-SUN 9:00 AM-9:00 PM
Business highlights
32 years of trusted experience
Emergency Services Offered
Services we offer
CARPET & UPHOLSTERY CLEANING, GROUT & TILE CLEANING, PET URINE ODOR REMOVAL & EMERGENCY WATER RESTORATION.
We are very pleased with the outcome. Our carpets look like brand new. The service was efficient and the quality excellent. The Chem-Dry technician was very professional and took care to not damage anything. He told me that the cleaning included a stain repellent protection at no cost. I did not want that so He substituted an anti-microbial treatment instead. The up-charge for the anti-microbial was only $100. Chem-Dry of Lafayette may be a bit higher cost than other carpet cleaners in the area, but their technicians are well trained and their equipment is kept in tip-top condition. Definitely worth it in the long run.
Description of Work: We recently purchased a home in West Lafayette that has white carpet. My daughter has allergies and so we called around and eventually hired Chem-Dry of Lafayette to clean all of the carpets including stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
RASHID I.
06/2017
4.0
carpet cleaners
 + -1 more
It went really good .
Description of Work: Carpet Cleaning for the house
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$400
Dale P.
04/2017
5.0
carpet cleaners
 + -1 more
old stains removed, took a little longer than anticipated (stubborn stains?)
Description of Work: cleaning wall-to-wall carpet in master bedroom and hallway
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Tom Y.
01/2017
5.0
carpet cleaners
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Jeanne L.
01/2017
5.0
carpet cleaners
 + -1 more
Very well Only issue was drying time on couch, but we were advised of how long it would take.
Description of Work: Cleaned a couch, 2 chairs and carpet in 4 rooms
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Kate M.
06/2014
4.0
carpet cleaners
 + -1 more
unknown
Description of Work: Cleaned all carpets in the house. Extremely punctual and professional but did not give the deep clean I was looking for. Carpets still looked a little dingy after the clean.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$278
Jeff B.
10/2013
4.0
carpet cleaners
 + -1 more
Very punctual, friendly, very fast. Two stains in particular needed attention, one they got out the other not all the way but they left a can of cleaner so I just sprayed it on the spot again the next day and rubbed it hard for a few minutes and the spot was gone.
Description of Work: clean three rooms of carpet.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Mari N.
09/2013
3.0
carpet cleaners
 + -1 more
They damaged my wall and I know because we had just got it painted and after they left, the handle bar of the machine hit the wall and they never said anything to me. We didn't have time to call them 'cause we are putting that house in the market and so we just fixed it ourselves. I was really frustrated with that. They did it faster than I thought that they should have gone. I thought that they should have gone slower and they didn't get as many stains out as I thought that they would. I think that their quote was an average amount.
Description of Work: We used Chem-Dry of Lafayette for carpet cleaning.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Andrew I.
05/2013
4.0
carpet cleaners
 + -1 more
They arrived on time but had problems with the equipment and had to leave and return with another carpet cleaner. It was raining outside and I was disappointed that the workers did not either remove their shoes or wear covers. The carpets were clean when completed but it did take another good sweeping once dry to pickup the leftovers, this is typical with multiple animals in the house - just an FYI for anyone else looking for carpet cleaning.
Description of Work: I had them in to clean all of the carpet in my house.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from CHEM-DRY OF LAFAYETTE
Thank you for taking the time to review our service. The cleaning head we use is very effective, but much more complex than a standard cleaning wand and as all mechanical devices, they fail occasionally. We have several of these machines at the office so that our technicians can swap out a failed unit for a good one if needed. We have request from time to time for our technicians to remove their shoes, but for safety reasons they must wear shoes while they work. Booties or a practice of cleaning up after where the technicians walk provide safe way of providing clean carpets even with adverse weather. Our standard practice is to provide a second cleaning pass as a finishing step and to clean up anything that might be tracked while cleaning. Our work is all guaranteed, so if there area any areas that need addressed after the carpet dries, we will come back at no charge to take care of any problems. We appreciate you trusting our service to for your carpet cleaning needs.
Jenine W.
04/2012
5.0
carpet cleaners
 + -1 more
Josh, the service tech that cleaned my carpets arrived promptly, was professional, explained what he was going to do and did a great job. He was friendly, definetly an asset to the company.
Description of Work: I had 3 carpeted rooms cleaned. I had several areas that had stains, I had tried to clean with Resolve, it help, but the stains were still pretty bad. After Chem Dry the carpets look great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$113
JAMES W.
10/2011
5.0
carpet cleaners
 + -1 more
The technicians were very punctual, professional and through. All in all this was the best carpet cleaning job that we have ever had. Well worth the money.
Description of Work: They cleaned carpeting in our whole house. They vacuumed everything, removed stains and thoroughly cleaned our carpeting. They moved furniture where needed and cleaned behind doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Helen M.
06/2011
5.0
carpet cleaners
 + -1 more
I was very happy with the service. The technicians were very nice and their work was excellent.
Description of Work: My dining room and hall carpets were cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Tim M.
01/2011
4.0
carpet cleaners
 + -1 more
It took about an hour and a half for them to get the work done. They were good. They were very courteous and conscientious. The price charged by them was average.
Description of Work: We used the services of Chem-Dry of Lafayette for carpet cleaning in mid December.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Jo H.
11/2010
5.0
carpet cleaners
 + -1 more
We were getting a home ready to put on the market for sale. The carpeting was very badly matted and soiled on the stairway and the hall had a problem with cat urine. Due to reviews on Angie's list I called Chem-Dry. The staff person was very professional and helpful. She gave me an estimate from my description of the areas and the problems. Luckily they had an opening that afternoon. I was particularly pleased that we did not have to wait at the house all afternoon for the crew. The office called 30 minutes before the crew would arrive. They showed up right on time, gave a firm estimate and got to work. We were amazed at how much better the carpeting looked afterward. All the stains came out and they used a special product to neutralize the cat urine. The staff was punctual, courteous and efficient. They said if they needed to come back to correct any problems, to call them. The only reason why I rated the price B instead of A is because the product used for the cat urine is very expensive, although I do think that the result was very good. We would definitely use this company again.
Description of Work: Cleaned hallway, hall closet, stairs, and 2 bedrooms
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$238
STEVE S.
08/2010
5.0
carpet cleaners
 + -1 more
We purchased a 3-BR condo for student rental. After cleaning and painting, we really needed to get the carpet cleaned, including some dark stains in 2 rooms (which we weren't sure were going to come out). We live out of town, so arranged this by phone. The price of $225 was for cleaning, but there was an offer for free carpet protection applied on top of this. We went to the condo a few days after the work was done, and it looked great - all the stains were gone!
Description of Work: Cleaned carpet in 3 bedroom condo (3 BR's, living room, hall, and walk-in closet), including some pretty bad stains in 2 rooms.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Vickie P.
09/2008
5.0
carpet cleaners
 + -1 more
When we first called, they'd given us a rough estimate of our cost which turned out to be higher than what we actually ended up paying. They'd also given us a two-hour window for their arrival time, but they showed up just 10 minutes into that interval. They proceeded to measure the size of the carpet to be cleaned, not just the size of the room. That is, some corners of our largest room are tiled rather than carpeted, so they subtracted those areas from their measurements. They then told us exactly what it would cost for the basic cleaning and the additional pet odor removal chemicals. It turned out to be more expensive than the other guys who cleaned our carpets last time, but boy, was it worth it. They were very thorough, and very successful at removing even the worst stains in our carpet, even though they forewarned us that some stains just don't come out. Their equipment was first class. They sprayed their cleaning solution on the carpet then used a rotating machine much like a floor buffer with cleats to literally scrub the carpet. For the couches they used a vacuum that sucked the cleaning fluid back into a tank outside in their truck. They cleaned and vacuumed every square inch of both couches, including the back sides. They brought everything they needed, including their own water. It took them four hours to finish the whole job at which point they cleaned up everything and explained their follow-up policy - "if a strain comes back, we come back". There were two of them working the whole time, so in terms of dollars per man per hour, I'd say we got our money's worth.
Description of Work: They cleaned two couches plus the carpets in three rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$354
Anne J.
05/2008
5.0
carpet cleaners
 + -1 more
They were running a little late and got lost getting to my home but they called several times to keep me informed of when they would get to my home. When they arrived they were very professional, nicely dress, very clean, and extremely friendly. They first measured the rooms, told me the price, and then got started. They were concerned about several areas because they were well worn traffic areas, but they worked at it until it was looking really good. At the end they raked the whole area to make it look like new, cleaned up all their tools and were gone within 45 minutes. I would recommend them to anyone. They did a great job and were pleasant to have in my home.
Description of Work: They cleaned carpets in 2 large rooms.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Floor Cleaning and Waxing,
Water & Smoke Damage,
Upholstery Cleaning,
Ceramic Tile
FAQ
CHEM-DRY OF LAFAYETTE is currently rated 4.6 overall out of 5.
CHEM-DRY OF LAFAYETTE accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, CHEM-DRY OF LAFAYETTE offers free project estimates.
Yes, CHEM-DRY OF LAFAYETTE offers eco-friendly accreditations.
No, CHEM-DRY OF LAFAYETTE does not offer a senior discount.
Yes, CHEM-DRY OF LAFAYETTE offers emergency services.
No, CHEM-DRY OF LAFAYETTE does not offer warranties.
CHEM-DRY OF LAFAYETTE offers the following services: CARPET & UPHOLSTERY CLEANING, GROUT & TILE CLEANING, PET URINE ODOR REMOVAL & EMERGENCY WATER RESTORATION.