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Eckel Plumbing Co

Plumbing, Natural Gas Lines

About us

Since 1976, we have been a family owned dedicated team of professional plumbers and water treatment experts. We provide plumbing services in Cincinnati, Southeast Indiana, and Northern Kentucky. We are top-of-the-line plumbers, so a job done by us is a job done properly.

Business highlights

49 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing services Water heaters Water treatments Water softeners Drain and sewer cleanings Water pumps Backflow testing Gas line installation Bathroom and kitchen remodeling Commercial and industrial repairs ...and much more

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.716 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
13%
3
6%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Showing 1-16 of 16 reviews

Ron Z.
09/2022
5.0
plumbing
  + -1 more
Excellent. Plumber, Aaron, wore shoe coverings, was on time, and got the job done professionally. The quote, which he gave on arrival after looking at the job, was much lower than I expected. He did some copper water line modifications, added a couple angle valves, and a feedwater tap for my new reverse osmosis water system. Will definitely use Eckel again.
Description of Work: Copper water line modifications

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer S.
04/2018
5.0
plumbing
  + -1 more
Excellent. The service man called in advance, arrived on time, was clean and professional. He explained the problem to me, fixed the shower controls, and checked & adjusted the settings on my water heater. He explained the temp settings on the water heater and how I could do it myself in the future. He charged me the least amount he could based on the little amount of time and effort he spent.
Description of Work: Was not getting hot water in shower; faucet/controls had been installed incorrectly by contractor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bernetta M.
05/2016
5.0
gas leak repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Joseph S.
11/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Installed a propane water heater. The technician arrived when scheduled and installed the heater in the estimated time. The work was good, however, the electric cord was just shoved between the studs instead of being fastened, and the cleanup could have been better. The person answering the phone, though helpful when asked, sounds like she just wants to get the call done with.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,800

William and Sally B.
09/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Very friendly and listened to the problem. Arrived at scheduled time and did work. Cleaned work area after completing work. Certainly would call again and recommend to others.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Megan G.
07/2014
3.0
plumbing
  + -1 more
The plumber, Jim, showed up on time and was able to figure out the problem quickly. It required a lengthy, labor-intensive fix and he was in my home for over 5 hours. He was polite and courteous and explained everything he did. When he left, there was dust everywhere, but he explained that he wasn't going to spend a lot of time on cleaning to save me money and I agreed that I was okay with that. He replaced my tub/shower faucet and converted it from separate hot and cold taps to one handle controlling both. He said that the other kind aren't used very much anymore because of the potential scald hazard. Today I went to take a shower and could not get the water above lukewarm temperature. I called and received a call back within two hours. The lady I spoke with on the phone seemed completely unconcerned about my issue. She did not apologize and refused to find a time for someone to come to my home that would not require me to miss any more work. She stated that they do not work on the weekends, even though the profile here on Angie's List has Saturday and Sunday hours listed. The fact that they did the work wrong and now do not seem to care, at least not enough to work around my schedule, is really upsetting. I chose this company in part because of the weekend hours listed and the high reviews I found here. I don't understand why my experience has been so much worse than most others who have reviewed them here.
Description of Work: I called them because of a dripping faucet and slow-draining tub and sink.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$700

Garry W.
06/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy M.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Installed new kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Charles L.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Installed a booster water pump to increase water pressure in the home and exterior taps. The plumber reconfigured inlet water plumbing to add the boost pump with bypass and shutoff valves for easy removal for access to the sewer sump pump. He also replumbed the water heater to include an vent tank as required by code. He also reconfigured the plumbing to the water softner for easy replacement with flex lines when the time comes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

PAMELA W.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Water pump was running excessively. They came out to look at it right away; determined I need a new pump. It was installed quickly. I continued to have some low water pressure and a service tech returned to adjust the settings. We also discussed other pump options. Very responsive, courteous, professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Charles L.
08/2012
5.0
plumbing
  + -1 more
Cllaed the day before, and sever man arrived the next morning with all components and hardware required for the pluimbing. The Water Softener and boost pump were my purchases that were ready to install upon his arrival. The job took about 6 hours, and was as very professional job. So fall all is going well.
Description of Work: Installation of Water Softener and Water Pressure Goost Pump. Installation required a redesign of the existing pluimbing configuration to install the boost pump in a confined space with an allowance to bypass the pump and remove/replace it if necessary at a future date. Flexible pluimbing components were installed per my request to allow other types of water softener installation in the future without requireing a full change in the hard plumbing. We were well satistfied with the results.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

STEVE & KATE W.
08/2010
5.0
plumbing
  + -1 more
I spent almost $300 on that service. I used them more than once and I would recommend them. They were on time and did neat work.
Description of Work: I used Eckel Plumbing Co. a few days ago and they did some plumbing repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

ANGELA S.
06/2009
4.0
plumbing
  + -1 more
The experience with Eckel Plumbing was okay. They had trouble finding it at first, but it worked out. They were on time and professional. I thought the price was a little high.
Description of Work: I hired Eckel Plumbing to configure my control box on the septic system.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

STEVE & KATE W.
01/2009
5.0
plumbing
  + -1 more
Eckel Plumbing is prompt. They are professional. Eckel Plumbing does good work. They let me know what they are doing, what is going to be involved in a job. They re clean. When they are finished I don t come back to a mess. The last job Eckel Plumbing did for me was not something I would usually use them for, but they have twenty-four hour response and they were who had originally installed the faucet. They are not the cheapest outfit around, but I have learned that you gat what you pay for. If you pay the cheapest price, you get the cheapest, unsatisfactory work.
Description of Work: I normal hire Eckel Plumbing for large jobs, but the last time I hired Eckel Plumbing, they fixed a faucet for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

WES B.
01/2008
5.0
plumbing
  + -1 more
The line was about 600 feet. We did not have the work done for other reasons than price.
Description of Work: They gave us a price for running a water line from the road to the house.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

WES B.
04/2007
5.0
plumbing
  + -1 more
My husband took out the old toilet and we had him install one we had purchased.
Description of Work: Installed a new toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

    Contact information

    90 Harrison Brookville Rd, West Harrison, IN 47060


    Service hours

    Sunday:
    8:00 AM - 6:00 PM
    Monday:
    6:30 AM - 7:00 PM
    Tuesday:
    6:30 AM - 7:00 PM
    Wednesday:
    6:30 AM - 7:00 PM
    Thursday:
    6:30 AM - 7:00 PM
    Friday:
    6:30 AM - 7:00 PM
    Saturday:
    8:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    Yes
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Natural Gas Lines

    FAQ

    Eckel Plumbing Co is currently rated 4.7 overall out of 5.

    Sunday: 8:00 AM - 6:00 PM

    Monday: 6:30 AM - 7:00 PM

    Tuesday: 6:30 AM - 7:00 PM

    Wednesday: 6:30 AM - 7:00 PM

    Thursday: 6:30 AM - 7:00 PM

    Friday: 6:30 AM - 7:00 PM

    Saturday: 8:00 AM - 6:00 PM

    Eckel Plumbing Co accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Eckel Plumbing Co does not offer free project estimates.
    Yes, Eckel Plumbing Co offers eco-friendly accreditations.
    No, Eckel Plumbing Co does not offer a senior discount.
    Yes, Eckel Plumbing Co offers emergency services.
    No, Eckel Plumbing Co does not offer warranties.
    Eckel Plumbing Co offers the following services: Plumbing services Water heaters Water treatments Water softeners Drain and sewer cleanings Water pumps Backflow testing Gas line installation Bathroom and kitchen remodeling Commercial and industrial repairs ...and much more

    Contact information

    90 Harrison Brookville Rd, West Harrison, IN 47060


    Service hours

    Sunday:
    8:00 AM - 6:00 PM
    Monday:
    6:30 AM - 7:00 PM
    Tuesday:
    6:30 AM - 7:00 PM
    Wednesday:
    6:30 AM - 7:00 PM
    Thursday:
    6:30 AM - 7:00 PM
    Friday:
    6:30 AM - 7:00 PM
    Saturday:
    8:00 AM - 6:00 PM