Pro IT Solutions

Website Design & Development, Computer Repair, Computer Sales,

About us

We provide affordable technology solutions including IT and AV integration to residential and commercial clients.

Business highlights

18 years of trusted experience

Services we offer

Computer sales and service, website design, software programming, data backup, managed technology services, audio/video installation, security and alarm installation, alarm monitoring, home automation, networking, wifi solutions, troubleshooting and consulting

Amenities

Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.928 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
7%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 28 reviews

Yvonne R.
08/2016
5.0
web designers
  + -1 more
Perfect!
Description of Work: Yearly maintenance on my desktop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sue D.
06/2016
5.0
web designers
  + -1 more
Everyone at Pro IT Solutions are kind, polite, and well trained in their field. We as a family have been doing business with Pro IT Solutions for that past several years. We all have been very pleased with their work and recommendation on what computer would be best for our own personal life style.
Description of Work: Tune up on personal computer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Jeffrey Y.
05/2016
4.0
computer repair, computer sales, web designers
  + 1 more
Everything went well and the new card worked great.
Description of Work: Replace network card in desktop computer

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Stephanie M.
05/2016
5.0
computer repair
  + -1 more
The process was so simple and easy! I just dropped the items off and they were very quick with a quote for me before they went ahead and did what was needed! Will decently be going back for any future needs!!
Description of Work: Pulled all info off none working computer and put it on my external hard rice for me!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Dr. Anissa G.
05/2016
5.0
computer repair, web designers
  + 0 more
Always a good experience with Pro-It, All the guys that work there are helpful and respond to questions timely. They are my go to company for my personal and business PC
Description of Work: Removed virus, fixed bugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Robert H.
05/2016
5.0
home security systems, web designers
  + 0 more
Easy to work with, very detail oriented and easy to contact. Wired our whole houe for alarm, smoke alarm, and burglary detection with glass breaks, motion detectors, etc....would definitely use again!
Description of Work: Set up home alarm and monitoring system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Emily O.
05/2016
5.0
web designers
  + -1 more
Everything turned out great and will definitely have them do it again. Everyone is always very friendly and very helpful. I would definitely recommend Pro It Solutions!
Description of Work: Made a video from my camcorder to DVD's. And fixed my iPad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Ron M.
05/2016
5.0
computer repair, web designers
  + 0 more
They resolved the conflict and followed up to insure that everything was working satisfactory.
Description of Work: A connectivity issue with my email accounts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Kalen P.
05/2016
5.0
computer sales
  + -1 more
The tech that was sent out was very helpful and explained what they were doing and what the cost was going to be. I would recommend them to anybody that needs technical help.
Description of Work: They installed a new router at my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Diane B.
05/2016
5.0
computer repair, web designers
  + 0 more
They did a fantastic job. My laptop runs better and faster.
Description of Work: Cleaned up a virus on my laptop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Dean D.
05/2016
5.0
computer sales
  + -1 more
It was a very smooth transition from old equipment to the new ones. They came on site and were very professional and efficient with the process.
Description of Work: Pro it helped us with purchasing computer equipment for our automotive repair shop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Matt R.
05/2016
5.0
computer repair, web designers
  + 0 more
They are a fabulous company. For a small town group, they sure can compete with the big names. The technician came to my house on-time, did exactly what I wanted and followed up the following week. I would (and will) be using them again.
Description of Work: Fixed email issues. Transferred iTunes account to new computer. Set-up Microsoft Office 365. Installed anti-virus software. We also discussed website hosting in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

dale T.
05/2016
5.0
web designers
  + -1 more
I've had several IT individuals work on my computer and building my computers and they have surpassed the others that I've used...my next computer will be from them....great people,
Description of Work: Purchased a monitor from them and couldn't be more pleased with their service...They are the best IT people that I've used so far...

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Bonnie H.
05/2016
5.0
computer repair
  + -1 more
They were very helpful and very friendly. I have used them for several things with my computer and they are always so helpful and professional, but also friendly and explains things to me. I have recommended them to several friends.
Description of Work: I had popups when trying to get on a website and they walked me through how to get rid of them

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom R.
05/2016
5.0
web designers
  + -1 more
Took it in and they fixed it as I waited.
Description of Work: Repaired laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Steve F.
05/2016
5.0
home automation, tv sales
  + 0 more
The installation went great and the product looks and sounds outstanding. They installed a mounting bracket and hung a 47" outdoor tv at our outdoor living display area. They also installed 2 hanging outdoor speakers under the eaves for use with the tv and our sonos system. Best of all, they installed 4 landscape speakers that look like outdoor landscape lights in our landscaping and buried a massive subwoofer underground that gives a great bass sound to the remainder of the outdoor entertainment system. All this equipment was connected to our sonos system so we can control the sound system from the sonos app. Pro It did all the installation of the equipment including the mounting of the tv and speakers as well as running all the sound wiring and digging the hole and burying the subwoofer. They also connected it all to the sonos system and instructed us on how to use the equipment. The process was outstanding from ordering the equipment to scheduling the installation to having it all installed and operational within our strict time frame to have it completed before our open house. The entire crew did a great job and the equipment is outstanding as well.
Description of Work: We had an outdoor TV installed as well as outdoor speakers which included burying a subwoofer in a hole approximately 2'x3'x 18" deep.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Deb S.
05/2016
5.0
computer repair, computer sales
  + 0 more
Received new computer shortly after ordering - didn't have every program transferred but worked quickly to restore everyone. Gave me a new mouse to try before I had to purchase ( I liked it). always friendly when you call and quick to respond when you email.
Description of Work: Provided new computer - transferred everything from old computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Marita K.
05/2016
5.0
computer repair, web designers
  + 0 more
They came and set up the computer, migrated the old files to the new computer, tested it out and it went well. One thing wasn't working as we wanted it to and they came back right away and got it fixed.
Description of Work: Helped us with setting up a new computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

DELWYN S.
05/2016
5.0
web designers
  + -1 more
The advice and installation was done professionally and as quoted. Great service and very trustworthy.
Description of Work: Gave advice and installation on best format of TV for my office to conduct efficient meetings with clients.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Sheila C.
05/2016
5.0
computer repair, computer sales
  + 0 more
I could not be happier. I purchased quality products at fair prices. The customer service is the best part. They know what they are selling and are willing to make sure you understand your purchase. They are always available to answer questions. Service work was always done in a timely fashion.
Description of Work: I have dealt with this company on multiple occasions. I have purchases computers and also had repairs performed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$40

City of Nappanee K.
05/2016
5.0
web designers
  + -1 more
They are very professional and timely. No matter our issue they are on top of any and all issues that we have encountered in the last 2-1/2 years. WE ARE VERY HAPPY WITH THEM AND WILL GIVE THEM A GOLD STAR FOR EVERY TIME WE NEED THEM
Description of Work: We use them as our only contractor of computer and IT issues. From setting up our computers to redoing our router.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Mark M.
05/2016
5.0
computer repair
  + -1 more
This machine is very crucial to have opreable on a daily basis. The technician provided a quick repsonse to our call and was able to quickly assess and correct the login problem. In addition, he helped us set up safeguards to prevent this situation from happening in the future. Extremely professional and courteous. I would not hesitate to call Pro IT again when needed.
Description of Work: Pro IT helped us unlock a frozen computer used by our Office Manager.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JENNY N.
05/2016
5.0
computer repair, computer sales, web designers
  + 1 more
THEY RESPONDED VERY FAST AND EFFICIENTLY. ALWAYS WILLING TO HELP US AS FAST AS THEY CAN WHICH WE NEED AS WE ARE TRYING TO RUN A BUSINESS.
Description of Work: RECONNECTED OUR MODEM AND INTERNET AFTER WE LOST THE CONNECTION

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Jason Y.
05/2016
5.0
computer repair, computer sales, home automation, home security systems
  + 2 more
Work was neat and complete. Follow up service was prompt and professional.
Description of Work: Has performed A/V, security, IT and other services at my home and business.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Jay K.
05/2016
5.0
computer repair, computer sales, computer training, web designers
  + 2 more
Pro IT's staff is friendly, knowledgeable and professional. They helped us find exactly what we were looking for and did an outstanding job getting the new computers set up and answering our questions. They also manage our network and do a great job helping us maintain our systems. I would recommend Pro IT to any business looking for an professional IT service company.
Description of Work: Pro IT supplied and installed new computers for our office. They have also serviced our network ongoing for the past few years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000
    • 1(current)
    • 2

Contact information

111 W. Waterford St., Wakarusa, IN 46573


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Website Design & Development,
Computer Repair,
Computer Sales,
Home Automation,
Home Security Systems,
TV Sales,
Computer Training,
Phone Wiring

FAQ

Pro IT Solutions is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Pro IT Solutions accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Pro IT Solutions does not offer free project estimates.
No, Pro IT Solutions does not offer eco-friendly accreditations.
Yes, Pro IT Solutions offers a 10% senior discount.
No, Pro IT Solutions does not offer emergency services.
No, Pro IT Solutions does not offer warranties.
Pro IT Solutions offers the following services: Computer sales and service, website design, software programming, data backup, managed technology services, audio/video installation, security and alarm installation, alarm monitoring, home automation, networking, wifi solutions, troubleshooting and consulting

Contact information

111 W. Waterford St., Wakarusa, IN 46573


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed