We have purchased various equipment from Wabash Portable, there prices can't be beat and their customer service is exceptional. A snowblower we purchased from them went out as a result of user error, the night before a record snowfall and at 4:00 they sent a repairman out to the house to replace the sheer pins so we were prepared for the big snow! Outstanding customer service and products!
Description of Work: Outdoor Equipment purchase and service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Wabash Portable
Thank you for your business. Our main goal is to make our customers happy and to provide excellent service and equipment for them to get their jobs done. Thank you
Terry J.
05/2012
2.0
lawn mower repair
+ -1 more
I picked it up and when I got it home it only ran for 30 minutes, and then it stopped. I told them to come and get it. I told them to keep it and they kept it from April 2011 till April 2012. When I went to pick up the tractor the final time they said they replaced ignition switch, and kept on putting new parts on it trying to fix the problem. I have a friend who looked at it and figured out it was a wrinkled gasket, within 45 minutes of looking at it.
Description of Work: All I wanted was regular service done on my tractor. They changed the oil in the motor, plugs put in, check the condenser, changing spark plugs, changing points in the condenser, changing the rear end fluid (hydrolic fluid), and sharpening the blades in the mower.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$600
Response from Wabash Portable
This man is correct in that we did have it a long time. I had 3 different service ppl from 2 other svc shops in Wabash and Kosciusko counties look at it and they could not figure out what was wrong. This customer even admitted after we were having problems with it that it had been doing this for some time. He never mentioned this when he first brought it in for a full service. That is what he ordered. This service was on a tractor that we are NOT a dealer for or for the engine. I asked the customer to not come back as he was extremely rude many times to our employee's. I am happy that he has a friend that knows his tractor and could repair it for him. This was a job that we never should have taken on. It was obvious from the beginning that we were never going to make him happy. We lost a lot of money on this job in the end trying to make him happy and it was all to obvious that we were fighting a losing battle.
James U.
05/2010
5.0
lawn mower repair
+ -1 more
Overall, it went well. It was done on a timely basis. I was happy with the work they did. I have been using them for years.
Description of Work: They tuned-up my lawn mower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from Wabash Portable
Thanks for the comments [member name removed]. You have been a long time customer and I appreciate it. Thanks
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Service Categories
Lawn Mower & Power Tool Repair
FAQ
Wabash Portable is currently rated 4 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Wabash Portable accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, Wabash Portable does not offer free project estimates.
No, Wabash Portable does not offer eco-friendly accreditations.
No, Wabash Portable does not offer a senior discount.
No, Wabash Portable does not offer emergency services.
No, Wabash Portable does not offer warranties.
Wabash Portable offers the following services: Repair of lawn equipment