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Terry's Discount Windows And More LLC

Windows, Siding, Doors

About us

Today, Terry’s Discount Windows and More is a trusted source for replacement windows, exterior doors, architectural shingles and quality siding, as well as professional installation of all of the products sold. Our installers are hand selected to set a benchmark in the industry for best-in-class work quality, neatness, efficiency and professionalism. Our installers go the extra mile to ensure complete satisfaction with every installation. All Terry’s installers are licensed, bonded and insured for your protection. Terry’s sales team will work with you to determine the very best products for the job and budget allowed, making themselves available to you during every step of the project. From the start, you’ll enjoy a stress-free relaxing sales process at Terry’s Discount Windows and More – no pressure, no hype! Browse our large showroom and try working models. Take as much time as you like and ensure your purchase is right for you. Enjoy our gourmet beverage center and take your time in selecting the right products for your home. Browsing with kids? Not to worry – your kids will love our play area, keeping them safely occupied while you shop without distraction! As a factory direct company, we offer top quality products for less than you’d find at retail stores. By buying factory direct, we are able to negotiate better pricing by eliminating the middle man. By eliminating the middle man, we can eliminate a substantial amount of mark-up, which means more direct savings for you. Our Services: Windows Siding Doors Roofing And Much More!

Business highlights

Family Owned & Operated
Eco Friendly

Services we offer

Here at Terry’s we specialize in custom replacement windows, all types of vinyl siding and fiberglass & steel doors. We sell and install all of our products. We do not do any repairs.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes



Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.026 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
12%
3
0%
2
8%
1
19%


Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
4.0
responsiveness
3.8
punctuality
4.0
Showing 1-25 of 26 reviews

Patty H.
01/2023
5.0
doors
  + -1 more
They were professional,friendly, and polite from start to finish. I love my sliding doors it looks amazing and the price was great.
Description of Work: Replaced 2 large widows with a sliding door.

Rating CategoryRating out of 5
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

MM M.
01/2023
5.0
roofing
  + -1 more
Highly Recommend!!! We recently had a project completed by Terry's Discount Windows & More and I couldn't have been happier with our decision to work with their wonderful team. Our phenomenal sales representative, Chad Tarry, was extremely responsive and thorough, and answered all of our questions before, during, and after the project completion. Chad and the rest of the team were extremely professional and an absolute pleasure to work with from start to finish. Their work is outstanding!! We are definitely choosing to work with Chad again for another project in the future because we know we are working with the BEST!
Description of Work: Sofft and Fascia replacement and repair on 2 story home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Sabrina P.
01/2023
5.0
replacement windows
  + -1 more
Chad and the installation crew were great! Chad made the purchasing process smooth and the installers did a fantastic job - even cleaning up after they were finished! I would highly recommend Terry’s Windows!!!
Description of Work: 9 new windows installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Emma L.
12/2022
5.0
replacement windows
  + -1 more
Terrys is an amazing company to work for and to have work done by! Installers are fantastic & the sales guys are great. If you’re looking for windows, doors, siding, gutters, or a roof TDW is your place! & the warranty is the best part!!
Description of Work: Window replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Kevin S.
12/2022
5.0
siding
  + -1 more
Terry's installed 14 windows in our home in 2021 and did our siding, soffit, fascia, and gutters in 2022. Both projects offered great sales, great communication, and great installs. As with many home projects, each project came with a small hiccup or 2 that they overcame and provided us with a great finished project that transformed the look of our home. Thank you!
Description of Work: Windows, soffit, facia, gutters; a whole exterior makeover.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$27,000

Kayla R.
05/2020
1.0
roofing, replacement windows
  + 0 more
My father inlaw had his roof replaced a little over a month ago by Terry's. It has been leaking everytime it rains since. I've called several times but keep getting transferred to different employees and never offered a solution just promises to call me back and never hear from them again. In thursdays big storm my father inlaw had to go purchase a pool to put in the attic to catch all the water pouring in. our neighbor who also had a new roof put on was taking pictures inside and out of how bad their roof was leaking. Terrible company, terrible customer service and terrible roofing.
Description of Work: Looking and 1 window

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


William A.
11/2019
5.0
replacement windows, doors
  + 0 more
WOW WOW WOW! What a great company. We Ordered brand new windows and 3 new entry doors for our home. We were beyond pleased with the price and the quality. They were installed on time and at the price promised. Everyone we dealt with was fantastic, everyone from the sales team, to the office staff to the instantiation crew. I can not recommend this company enough. If you are in need of windows and doors I wouldn't waste my time looking at another company. They are local and also they are Christians!
Description of Work: New Windows and Entry Doors
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Terry's Discount Windows And More LLC
Thank you so much for this review and your kind words!

Emma L.
11/2019
5.0
replacement windows
  + -1 more
Terry's Discount Windows did an amazing job with our home. We highly recommend them to anyone looking for windows. They are very reasonable and affordable! They also offer siding, doors, gutters, & roofing. VERY RELIABLE
Description of Work: replaced house full of windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Terry's Discount Windows And More LLC
Thank you so much for your kind words!

Ken W.
03/2017
2.0
replacement windows
  + -1 more
Not good. Windows were not installed on agreed upon start date. Took multiple days and reschedules to finally get windows installed customer service is terrible, crews would always show up late the office sometimes would contact us to tell us and other times no call but when calls were placed to us they were always 1/2 hour or more past the time they were scheduled to show up. They also canceled a few appt. but they didnt cancelle the day before they cancelled the day off and after the scheduled appt. When windows were installed, installers were curdious and polite but when they were finished there were dirty finger prints all around the wall where the windows were installed some were so bad i had to repaint a few walls. The drywall around the windows was busted up had to patch around all the windows. The trim wouldnt fit any more either, had to buy and install new even though the new windows were supose to be inserts meaning they do not disturbe the trim or wall. I understand issues with installes but constant poor customer service is not acceptable when spend $5000.00
Description of Work: Replaced 7 windows on my house

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0


Jane D.
10/2016
5.0
siding
  + -1 more
The crew was super friendly. They would ask when they had a question. Trimmed around a window and asked if I liked it before continuing. Would recommend them highly.
Description of Work: House siding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Mark K.
10/2016
1.0
replacement windows
  + -1 more
Our experience with Terry's Discount Windows has been increadibly frustrating. We ordered windows in May and waited 6 weeks before they were delivered. Come to find out they didn't have all the parts needed and we had to wait another 6 weeks for additional parts. Three months after we placed the order the windows were installed, but didn't operate properly. Weeks later, after a visit from the ProVia rep, it was determined that they'd been sized incorrectly. The prescribed fix was to remove the windows, trim and re-install. Two weeks have passed since then and the salesman is not returning repeated calls regarding finishing the job. We would not use Terry's again and would not recommend them.
Description of Work: Installing storm windows on an enclosed porch

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$2,890

Dennis T.
06/2016
5.0
doors
  + -1 more
They are absolutely fantastic! They have extreme attention to detail and are very easy to work with. I can't say enough good things about them! Excellent PR from everyone we worked with! They sent two people out, at separate times, to measure the door to make sure everything was lined up correctly so that when the door came, it would be easy to install. They are very reasonable!
Description of Work: Removal and installation of a new front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Patti P.
04/2014
4.0
replacement windows
  + -1 more
Uses good quality materials. Love the new windows. Will be giving me an estimate on a roof replacement when the weather is better.
Description of Work: Replaced all windows in the house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$7,500

Steven S.
04/2014
5.0
replacement windows
  + -1 more
They did a very prompt service. They did a great installation and I was very satisfied with their overall service and very happy with what they did.
Description of Work: They installed 32 windows in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Donna S.
09/2013
4.0
siding
  + -1 more
He did fine. The pricing was about right where we thought it should be.
Description of Work: We got an estimate from Terry's Discount Windows & More to do siding.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Cindy D.
09/2011
1.0
siding, replacement windows
  + 0 more
Terrible experience. I would not recommend them.
Description of Work: Window replacement.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$15,000

Terry M.
05/2011
5.0
replacement windows
  + -1 more
TERRY'S DISCOUNT WINDOWS and MORE LLC were terrific , courteous and very pleasant
Description of Work: TERRY'S DISCOUNT WINDOWS & MORE LLC - They removed and installed 8 windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

lisa H.
01/2011
2.0
replacement windows
  + -1 more
Had 4 windows installed, it was like pulling teeth to get them to first of all, set an appointment and 2nd of all getting them to actually show up for the appointment! Customer service is aweful and the owner is worse. Stay away unless you dont mind a 'half-assed' job!
Description of Work: 4 windows installed...although they were installed wrong and am still waiting for them to come out to fix them!

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$3,000

Response from Terry's Discount Windows And More LLC
According to our records, last action taken was that our window representative had completed any open items with this customer's windows, and that the customer was satisfied. We immediately contacted the customer after her post on Angie's List, and discussed her concerns. We have made arrangements to fix the service issues with her windows when the weather is warmer. Our Office Manager will contact the customer the first of March to set this up, and the customer agreed to these plans. The customer was pleased with our response, and stated she was remorseful for posting these isssues. Customer satisfaction is a priority to us, we take it very seriously, and fully intend to fulfill our commitment to this customer.

Patricia H.
10/2010
1.0
replacement windows
  + -1 more
Their work was sloppy. Even when they were installing the windows, there were problems with one window or another. I called them but they were not willing to do anything. By then, I had already given them a lot of money. In less than two years, I had windows that were falling apart and they wouldn’t do anything about them - the windows were supposed to have been guaranteed for about 15 years. Just about the only thing they did was to show up. They did a lousy job installing the windows and didn’t do anything about the things that they messed up. They were real nice when they got my money. They did not do a good job. They left nail holes all in the outside vinyl. It wasn’t very long before one of the windows had a problem. They were not responsive. They came out and looked at it and said that they couldn’t do anything because they had no parts for it. They refused to replace the window. I am stuck with a window that does not work. They don’t care, and they are very rude. They are not concerned about fixing anything. If they were the only people left in the country, I would not do business with them again. I would not recommend them to others because of their arrogance, uncaring attitude and for not willing to fix any problems. I probably could have gotten windows put in cheaper from somebody else. I have filed a complaint with the Better Business Bureau against this company. On my last communication with the owner a few months ago, he refused to discuss anything and actually hung up the phone on me.
Description of Work: I purchased windows for the entire house from Terry’s Discount Windows & More.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$10,000

Karen B.
10/2010
1.0
roofing
  + -1 more
I found this company on Angie's List. Based on the high ratings, I decided to give them a call. I was very impressed by what was presented (as far as I know about roofing). We gave him $500 and signed a contract, and I let him know that I’d contact him once I knew when we’d be able to do the job. I then went to the bank to get the insurance check co-signed by my mortage company and during this, my mortage representative told me it was an unusually large down payment, and suggested that I ask for several references. I called the company and asked to have several references. Several weeks later, the salesman called me and provided me with a reference over the phone. I told him that I'd like to have 3-4 references that included the address and phone number, so I'd be able to look at the work done. He then proceeded to ask me why I needed the references, and also that the down payment was standard for the past 25 years. He reminded me that I signed the contract already, and I let him know that I wasn't very confident about his work, since 4 weeks had already gone by since the initial signing of the contract. He told me that he'd get the references in the mail, and I would receive them the next day. During that conversation, he belittled me, saying that I knew nothing about how contractors work. Since then, I've called several other contractors in the area, and they let me know that they only expect payment after the work was done. Also, during that phone conversation, he tried to get the name of my mortage representative so he could call her and "set her straight". Of course, I told him I wouldn't do that, since that's not how things should be handled. The customer service throughout that phone call was awful. Finally, 6 days later, I received the references in the mail, and there were only two references. I called both references but they were not home. It has been five weeks since I had signed the contract, and no work has even started. The contract says it should've been completed within 3-5 weeks, and it hasn't even started yet. They may be waiting on me to start the work, however, I'd like to have references first. This, so far, hasn't been a good experience, and the work hasn't even started yet.
Description of Work: Plans on roof replacement.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Terry's Discount Windows And More LLC
Customer has signed a legal and binding contract. We are waiting to go forward with contract. Terry's will not start work until we receive half down, as stated in contract. Terry Keelen, Owner, CEO

JAMES S.
06/2010
4.0
siding
  + -1 more
There wasn't anything bad or good to say, they fell right in between the prices we got. We had a company that we liked their product and their people better and they were higher, but we were able to get them to lower the price down. I think we just didn't go with them because their price was in between and their product was just alright.
Description of Work: Terry's gave us a quote for putting siding on the house.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0


Melanie M.
09/2008
5.0
roofing
  + -1 more
Everything they did was perfect. We are excited to get our windows down. It looks great and we are very pleased. We would definitely use them again and we would give them all A's and recommend them to others.
Description of Work: They put a roof on our house and they are doing windows for us tomorrow.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda D.
09/2008
5.0
replacement windows
  + -1 more
They were friendly, courteous, helpful, and they cleaned up after themselves. The windows look great, and they let me know when they had difficulties, and made sure I knew how everything was going.
Description of Work: They put in 28 windows in our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Linda M.
12/2007
5.0
replacement windows, doors
  + 0 more
I can't enough about how good the windows are or how good the installers were or the sales staff. They answered all my questions without fail. The product I bought I investigated first on-line and found the company to have won awards and belong to an agency that has energy star windows. It was 34 out and sunny which was lucky because we have had a week of ice and rain. The crew worked straight thru without much fuss and only came in the house a few times to use the toilet or work on the windows. I am so very pleased with the company and recommended them to my brother for his house.
Description of Work: Had all new windows and front door and screen door put in our 14 yr old house. They use manufacturer from Chicago and this time I got sliders instead of casement. John Morrison and his crew were so very good and professional. Came on time and completed the job in one day with clean up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,770

09/2006
5.0
replacement windows
  + -1 more
THE WORKERS WERE PLEASANT. IT WAS KIND OF COLD OUT WHEN THEY CAME AND THEY WORKED REALLY HARD FOR TWO DAYS. I WOULD DEFINITELY TELL MY FRIENDS TO DO BUSINESS WITH THEM. THEIR PRICES ARE EXCELLENT.
Description of Work: THEY REPLACED 15 WINDOWS IN MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000
    • 1(current)
    • 2

Contact information

1153 Marsh Street, Suite A, Valparaiso, IN 46385

http://www.terrysdiscountwindows.com/

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Siding,
Doors

FAQ

Terry's Discount Windows And More LLC is currently rated 4 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 4:30 PM

Tuesday: 8:30 AM - 4:30 PM

Wednesday: 8:30 AM - 4:30 PM

Thursday: 8:30 AM - 4:30 PM

Friday: 8:30 AM - 4:30 PM

Saturday: 9:00 AM - 12:00 PM

Terry's Discount Windows And More LLC accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Terry's Discount Windows And More LLC offers free project estimates.
Yes, Terry's Discount Windows And More LLC offers eco-friendly accreditations.
No, Terry's Discount Windows And More LLC does not offer a senior discount.
No, Terry's Discount Windows And More LLC does not offer emergency services.
Yes, Terry's Discount Windows And More LLC offers warranties.
Terry's Discount Windows And More LLC offers the following services: Here at Terry’s we specialize in custom replacement windows, all types of vinyl siding and fiberglass & steel doors. We sell and install all of our products. We do not do any repairs.

Contact information

1153 Marsh Street, Suite A, Valparaiso, IN 46385

http://www.terrysdiscountwindows.com/

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
9:00 AM - 12:00 PM