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J AND L Pool Services

Pool and Spa Service, Pool Sales Construction and Installation

About us

J AND L Pool Service, in Valparaiso, IN, is the area's leading swimming pool specialist serving Lake, Porter and LaPorte counties. We sell energy saving lights and pumps, in ground liners, auto covers and more. We offer cleaning, repairs and more. For all your swimming pool needs, contact J AND L Pool Service in Valparaiso, IN.

Services we offer

Cleaning, Repairs, Free Estimates, Seasonal Opening and Closing, Residential and Commercial Swimming Pool Cleaning and Service, Daily and Weekly Maintenance, In ground Pools, Free Estates and Free Quotes, Repairs, Cleaning.

Services we don't offer

NA

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

2.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Kristine A.
12/2016
2.0
pool cleaners
  + -1 more
Extremely poor. I am going to be as honest as possible on here. So....after dealing with declining service from my current pool company for the last decade I decided it was time for a new provider. When I contacted J & L I spoke to the owner and he told me that he would do a much better job since the last one was slow and sometimes never showed up to service my pool. I payed in full in advance for this service for the summer season. My pool was diagnosed with a leak. It took three weeks of contacting them to get them to fix the problem. I feel they attended to everyone's pool openings before my issue. I was direct in asking for specifics from them but never rude or disrespectful. They appeared irritated with the questions. 3 Weeks? That is the equivalent to 4 months in Florida! The summer was already a quarter over! Sure, all pool companies are busy during the summer....that's why you hire EXTRA HELP! If you can't take on another customer, then don't! This is what separates good pool services from the poor ones. Ones that can handle the stress during hard times. I was pushed into not seeing the pool repair job cost on paper until the season is over. I was not happy with this. What if the cost was too much and I wanted to close the pool early to make up the difference? After making a big deal about it I finally got the bill. It was sketchy and hard to read. They did a great job on the repair. Unfortunately, that is the only good thing they did. Despite all the setbacks, if they just made me feel important and not like I'm just another buck to earn, then I may have forgotten it all. I ended up hiring yet another pool service to counteract the algae that formed as a result of heat formed by covering the pool while the weather was still warm. He even had to tighten the pool cover that J and L left sagging. Bottom line, if you make your customer feel like #2, then you will end up feeling the same as a company.
Description of Work: Opening the pool, maintaining service while it is open, and closing the pool. A repair job was also needed to fix some leaks.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    Serving, Valparaiso, IN 46385

    https://jandlpool.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed

    Licensing

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Pool Sales Construction and Installation

    FAQ

    J AND L Pool Services is currently rated 2 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: Closed

    J AND L Pool Services accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, J AND L Pool Services offers free project estimates.
    No, J AND L Pool Services does not offer eco-friendly accreditations.
    No, J AND L Pool Services does not offer a senior discount.
    No, J AND L Pool Services does not offer emergency services.
    No, J AND L Pool Services does not offer warranties.
    J AND L Pool Services offers the following services: Cleaning, Repairs, Free Estimates, Seasonal Opening and Closing, Residential and Commercial Swimming Pool Cleaning and Service, Daily and Weekly Maintenance, In ground Pools, Free Estates and Free Quotes, Repairs, Cleaning.
    NA

    Contact information

    Serving, Valparaiso, IN 46385

    https://jandlpool.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed