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FREEFLOW ENVIRONMENTAL

Septic Systems, Drain Cleaning, Basement Waterproofing,

About us

When your basement is flooded, consistently damp, or just plain smells bad. When your toilets won’t flush, drains make strange sounds, or you’re fed up with the puddles in your yard that won’t dry up. When you’ve finally come to the conclusion that today is the day when you WILL take action and clean up that dirty, dangerous crawlspace. We’re here to help.

Business highlights

10 years of trusted experience

Services we offer

Septic Services, Foundation Repair, Basement Waterproofing, Crawlspace Encapsulation, Sewer & Drain Drain Cleaning, Pump Replacements

Services we don't offer

false

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.315 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
7%
3
7%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.6
value
3.8
professionalism
4.4
responsiveness
3.9
punctuality
4.1
Showing 1-15 of 15 reviews

Josh A.
10/2023
5.0
septic tank
  + -1 more
They were fast, efficient, affordable, and overall awesome!
Description of Work: Septic riser installed and septic tank pumped.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Tiffany C.
10/2023
1.0
drain cleaning
  + -1 more
Horrible they would not give a straight answer. The only thing they were willing to do was put the camera in the sewer, they didn't come prepared to do any work. for example they should have rodded the sewer, to see what would happen. They put the camera in took pictures, made a video and left. Told me someone would be in touch that evening I didn't hear from anyone until the following Monday , about 6 days later. They are scamming people out of their money. They will camera your system and nothing else. They just want the $250.00
Description of Work: Put the camera in my sewer system. That revealed roots and dirt. They refused to do any work, the did not rod the system, they would not give a price if the system was collapsed or not. In my opinion they go around giving people false hopes that they will do work. but they only want to collect the $250.00

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0

$250

Response from FREEFLOW ENVIRONMENTAL
[Member Name Removed]. We came out to video inspect your sewer. That was the only thing we had you on schedule for. Your line is crushed throughout your home under your slab. We let you know that most of the line on the exterior of the home under the slab would need to be replaced and you would need to have the concrete broken and all of your individual pieces tied back in i.e. toilets, sinks, tubs etc. We then let you know it was beyond our scope. We have photos measurements and locates that were taken and marked in orange paint. We are sorry that we were not able to assist further but you paid for exactly what you received.

Greg A.
09/2023
5.0
drain cleaning
  + -1 more
It went well. They arrived on time, diagnosed the problem, and fixed it.
Description of Work: Sump pump / ejector pump vapor lock.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

HArvey J.
05/2023
5.0
septic tank
  + -1 more
Needed septic work - they did the job in 2 days very professionally.
Description of Work: Needed septic system pumped out. Didn't really know where it was. The located and opened the system and added new "risers" so no digging will be required next time. Hydro flushed the system and the same day came to pump the tank out. Very well done after a few days of scheduling difficulties.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,360

Juanita B.
03/2023
4.0
sewer cleaning
  + -1 more
They wasn’t able to open completely due to roots occlusions. They was able open enough for it to flow unless I chose excavation which I can’t afford at this tim
Description of Work: They had to rod out the sewer in my basement

Rating CategoryRating out of 5
quality
4.0
value
3.0

Yes, I recommend this pro
$350

mikail P.
09/2022
5.0
concrete repair, septic tank, sewer cleaning
  + 1 more
Ashley and the office personnel are very polite and attentive. The technician, Allen is very professional and meticulous. Allen located all the many problems with the clay pipes under our slab floor and was able to repair all issues with only minor cutting of the floor to access the worst of the pipe damage. FreeFlow 'blew' a resin soaked 'sock' into the old pipes to seal the entire system with a liner that hardens into a new pipe. This process is much less intrusive than replacing all the old pipes with modern plastic PVC pipe.
Description of Work: se Septic pipe lining

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Tamara C.
07/2022
5.0
concrete repair, septic tank
  + 0 more
Truly amazing company to work with. They located, diagnosed, cleaned out, and repaired our distribution box and field in a day. They are professional, thorough, and they know their business. Very, very pleased with pricing and the thoughtfulness they showed to the 90 year old owner. This company and the people that work there are top of the line! You are making a mistake if you call anyone else.
Description of Work: Septic Services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from FREEFLOW ENVIRONMENTAL
[Member Name Removed], Thank you for your kind words. We are so happy we were able to get your septic issues taken care of. We appreciate your business and hope to be able to help any way in the future.

Darrick K.
02/2022
1.0
drain cleaning
  + -1 more
Do not hire. Unprofessional. Came to my home twice to work on a clogged drain. First team tapped a hole into the line and did a partial clearing. The second guy, who by the way mentioned that he wasn’t even a plumber at the end of his work, tapped a hole into a different section of the same pipe and did very little before telling his manager there was no more that could be done. Then proceeded to tell me that I need to have the line replaced (which they previously said could not be done). I’ve made multiple calls to their office, if for nothing else but to get a full assessment of what was done, and have yet to receive any feedback.
Description of Work: Line clean out

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,500

Terry W.
11/2020
5.0
septic tank
  + -1 more
They explained it very thoroughly, the technician was top notch! they did a great job and I was very very happy and the price was very reasonable for what they did.
Description of Work: They analyzed my septic system, they tracked down all the pipes and they fixed it for me.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from FREEFLOW ENVIRONMENTAL
Thank you for your awesome review. We appreciate you taking the time out of your day to do so. Let us know if there is anything we can possibly do in the future! - FreeFlow

Margie S.
11/2020
5.0
basement waterproofing
  + -1 more
Their service was very good. They went out and completed the work on a timely manner. They were very courteous and understanding with the finance.
Description of Work: They did water proofing.
Rating CategoryRating out of 5
Yes, I recommend this pro
$4,000

Melissa M.
11/2020
5.0
septic tank
  + -1 more
This company lives up to the reviews! Ashley was understanding and made sure I had an appointment for Scott to be there within 24 hours of our phone call. He did a thorough inspection and took the time to explain and answered any and all of my questions. All of the fellows that came to my home were respectful and did an amazing job! Thank you FreeFlow!!
Description of Work: Septic cleaning and Crawlspace encapsulation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from FREEFLOW ENVIRONMENTAL
Hi [Member Name Removed]. Thank you for the awesome review. We really appreciate you taking the time out to let us know how we did. We would be happy to assist with anything in the future! - FreeFlow

Mary P.
11/2020
5.0
excavators, septic tank, basement waterproofing, foundation repair
  + 2 more
Free Flow did an excellent job in every aspect. Everyone was very helpful from the office staff to the laborers that did in fact labor very hard. Everyone was very knowledgeable and job was completed satisfactorily. I would strongly recommend!
Description of Work: Major basement repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$27,000

Lisa K.
08/2020
5.0
basement waterproofing
  + -1 more
I would highly recommend FreeFlow for this job. I have been getting water seepage in by basement for years. I had 4 different inspectors come out but Larry was the only one who went over the job thoroughly with me. The pricing was right in the middle of all the quotes I received. The workmen worked very hard hauling concrete and rocks up and down the basement stairs. They covered everything with tarps and butcher paper to minimize the cleanup. They really did a great job! There are a few things, however, you need to know first. 1. If you have a well tank you have to call a well service to temporarily move it if you want water while the guys are working. Call and schedule a couple of weeks in advance as they are busy. 2. If you have a water softener you will have to remove the tanks until the job is finished. Buy a few gallons of water and a couple of cases of water for drinking and washing. 3. Cover the cold air return ducts in your basement so you don't have concrete dust throughout your house. 4. If you are going to paint the walls do it before the concrete and cove system go in. You will have a day or two (after they leave for the day) while they are digging the trench and laying the pipes. It is VERY hard to paint after the cove system is in. 5. After the concrete dries you will see some on the cove system. It is very easy to wipe off and looks much better if you do. 6. Even with tarps the dust gets on things so be prepared for some cleanup.
Description of Work: Interior basement drain system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$12,000

Brent W.
02/2016
3.0
excavators
  + -1 more
unknown
Description of Work: Aerated my septic filed. The services was great and stopped all my issues. The issue I have is with price. Make sure you ask for a definition of how the price is arrived. There should be some calculation based of linear feet. He will quote a flat rate. There are others with the same tech and tool he uses that you should research and get a counter bid. I think I over paid by about 50% based on calls I made to others post my service.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$4,000

Joseph F.
06/2015
5.0
foundation repair
  + -1 more
Our septic was seeping up into our yard, which was a nasty, soupy, smelly mess. We called at least a dozen companies and their only solutions were to pump the tank (we have this done yearly, so it's clearly not the problem), pack some clay over the area where it was seeping up (basically this is putting a band-aid on it), or replace the entire septic field (major expense!). Dave from FreeFlow came out and did an inspection. (He was the only one who wanted to do an inspection - the other guys I called wouldn't even do one when asked.) Dave diagnosed the issue and came up with a real solution to our problem. He came out the next week and did the work, which consisted of hydro-jetting all the lines and aerating the entire field. I assumed that when they left, our yard would be completely torn up, but you could barely tell they were there; any holes they dug were covered up so well that you couldn't even find them. The best part is that within one week, the nasty, soupy, smelly mess was completely gone! Thank you FreeFlow!!! If you have any septic issues, I would highly recommend FreeFlow. Dave is honest and the pricing is definitely fair. He listens to the problems you are having to ensure that he comes up with the solution you need. Great guy, great company.
Description of Work: To fix our septic issues, they hydro-jetted the lines in septic field, aerated the field and installed an aerator in our tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

    Contact information

    4411 Evans Ave Suite G , Valparaiso, IN 46383

    https://freeflowusa.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    No License Required for Trade

    Trade License Locale
    Indiana
    Trade License Authority
    Lake County, Porter County, LaPorte County
    Trade License Expiration
    12/31/2021
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Septic Systems,
    Drain Cleaning,
    Basement Waterproofing,
    Foundation Repair,
    Sewer Cleaning,
    Excavating,
    Concrete Pouring and Repair,
    Biohazard Remediation,
    Mold Testing & Remediation,
    Asbestos Removal,
    Drain Pipe Installation,
    Wells and Pumps

    FAQ

    FREEFLOW ENVIRONMENTAL is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: Closed

    FREEFLOW ENVIRONMENTAL accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, FREEFLOW ENVIRONMENTAL offers free project estimates.
    No, FREEFLOW ENVIRONMENTAL does not offer eco-friendly accreditations.
    No, FREEFLOW ENVIRONMENTAL does not offer a senior discount.
    No, FREEFLOW ENVIRONMENTAL does not offer emergency services.
    Yes, FREEFLOW ENVIRONMENTAL offers warranties.
    FREEFLOW ENVIRONMENTAL offers the following services: Septic Services, Foundation Repair, Basement Waterproofing, Crawlspace Encapsulation, Sewer & Drain Drain Cleaning, Pump Replacements
    false

    Contact information

    4411 Evans Ave Suite G , Valparaiso, IN 46383

    https://freeflowusa.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed