Northern Comfort Systems

Furnace went out at 1230pm on a Monday . Called 6 other companies before I contacted Northern Comfort Systems. No other company could send a service technician before the end of the week. The scheduler, Storm, thought she could have a technician at my house 15 miles South of Terre Haute that day and would call back and confirm. She confirmed within a few minutes, and the technician, Kevin, arrived before 4pm. He was professional, diagnosed the initial failure as a safety pressure switch within 30 minutes, and tested the other safety devices as well. There was a second pressure switch which was 100% out of specification but had not yet failed., so we decided to replace both. Parts were obtained the following morning, and the furnace was back in operation by noon the following day. At the technicians suggestion I purchased a service contract, which resulted in a parts and labor savings of aver 30%, including the cost of the service contract. Great group of folks. Very professional and efficient.

They are really expensive

Did a great job and saved me some money

Watch them like a hawk.

I felt like I could trust that they were being honest and giving me a fair price. I definitely don't feel like I can say that about similar companies that I have used!

Friendly, professional and no surprises.

They were very helpful and friendly.

Had to come out twice, but they got the work done.

Very friendly and professional. Rate for job was to expensive and only had a 30 day warranty on workmanship.

Cancelled at LAST minute

The tech was very kind and friendly and explained his work.

On time, courteous, explained what he was doing every step of the way

The service man this very knowledgeable and they would work with you on your finances and do it right and on time

Plumber was very knowledable and did high quality work. Just expesive.