Honest Abe Roofing

Thea Gilbert 104 points a day ago First, I must say my husband met Paul at Speedway right after the storm, my husband mention our roof damage to Paul and within 10 minutes Paul was at our home looking at the damage to our roof, I must say Paul is one of the Best Representatives in the roofing business, Paul was very thorough on the whole process of making sure our roof installation come together with the best outcome, Corey came through with breaking down the selection that was best fit for our home and he gave so much information that was very easy for me and my husband to understand, Corey stood by us throughout the whole process staying late and making sure our roof was complete, Bob also confirmed and reinvestigated everything that Corey recommended and all of our concerns they each made sure we were satisfied, Vincent is a great leader with making sure the roofing guys stayed on task with the installation and clean up, I couldn’t ask for a better crew, YOU ALL ARE A TRUE DEFINITION OF RELIABLE PROFESSIONAL TEAM! YOU ALL DID AN AMAZING JOB & WE LOVE OUR ROOF! What services did they perform? Roof installation, Roof repair, Roof damage repair, Roof repair for storm & wind damage Did you use this business? Yes

I had a meeting with the project manager Hunter and he was very help with letting me know what my options where and how we could handle it within two days they had all the materials delivered and the third day i had meeting with the field manager Jodie and crew leader Gato and both men was vary professional and let me know what to expect for the course of the day and also kept me informed when they found stuff that was unseen but they fixed it at no extra cost to me and they done a great job at cleaning everything up at the of the job witch they had done i one day great job and thanks

After at least 5 attempts, left messages on phone and also requested information on the website portal, no one even bothered to contact me. I was never able to even get them to answer the office phone. All I got was a recording telling me their office hours. I finally gave up and looked for another contractor.

The team worked quickly and efficiently. More than once my husband was shown where they were at in the process and what was being done. Our roof was in much worse shape than we realized. It is such a relief to have the work completed well and on time.

They came out and replaced the entire thing, offered to finance at a price I could afford, and the crew was quick about it. The field manager Evan was awesome with keeping me updated the entire time too.

It never happened was told it would be done in December (Purchased in September) They texted and said January. I live in Illinois. They were going to open my roof up in the winter? We tried to cancel several times after we heard we were being over charged for the job. Grossly overcharged. $18450.00 on a double wide is very high. When I tried to cancel it the third time I was told they already had the material and it was too late to cancel, however they said I could switch from a metal roof to the cheaper asphalt. Does that make sense to you? They charged us 10% to cancel per contract and tacked another 500+ on for a tarp they put on as a "Favor". Our mistake for being stupid. be careful what you sign.

The initial install went smoothly and as planned, However part of the install was not done correctly and failed causing the roof to leak. Honest Abe was contacted and a representative responded, admitted that the work was not done correctly and promised to get back to me. Since then there has been no response from honest Abe despite my repeated calls to them.

The company was very unprofessional about giving us an estimate for our roofing job. They had done a repair for us a couple of years ago and had given us paperwork to show that they would deduct the price of the repair from our new roof cost if done in the next three to five years. I think they assumed we would just use them when we called to get the estimate on the new roof. They didn't give us a professional hand written proposal. They only jotted down a price on some old paper work we had from the repair job. They were very high priced for a basic 3 tab asphalt shingle. We called them back a week later to discuss their price and to inform them that we had decided to go with a higher quality shingle. They said they would get back to us with a new estimate. It took them almost two weeks to call us back and by that time we had gotten other estimates that were cheaper and more professional. We had already chosen a company to do the work. They still wanted to discuss our estimate with us over the phone and tried to say that there bid was lower than what they had written down for us on the day of their visit. We didn't like the way they skirted around questions we had about their crew, installation, workmanship and quality. They were not professional over the phone.

While the cost was a bit more than I had wanted to spend, I'm very happy with my new roof. The roofing advisor with whom I spoke was very knowledgeable. The roofing crew was prompt and efficient. The old roof was removed and the new one put on in one day. Cleanup of my property was good. I walked around my house after the crew left and found only 4 nails. Two days later, the gutter team came and replaced my gutters. All of the workers were polite and answered any questions I asked. One small piece of the contract remained to be done, and was quickly completed when I mentioned it to my roofing advisor. I have received several compliments on the appearance of my new roof. Suggestion for improvement: rather than giving the homeowner just the total for the job, give a breakdown of material and labor costs. Having already done research as to the expected cost of roofing for 2014, I knew that the total I was quoted was reasonable though not exceptional.

The workers showed up in a timely fashion. They were courteous and went straight to work. They even worked on Saturday. Afterwards, they were very good to clean up the worksite including a through sweep of the yard for roofing nails.

They came to give us an estimate. Explained their products and gave us the info on doing the actual work. They were prompt the next day, and cleaned their job site up very well. Yes, we would use them in the future.

I set up an appointment at the Home Show because we were replacing our 30 year roof. Steve the salesman showed up on time and seemed to be very professional. He told me that my roof would need a specialist to measure and he would get back to me soon with a quote. 3 weeks passed and I hadn't heard from Steve. So I called and he said they had been busy but would come out the next day and measure so I would receive an accurate quote. Said he was sorry and that they hadn't forgotten about me. In the mean time I had 3 other companies come out and give competitive quotes. Steve never showed and never even called me back. I couldn't even get this company to give me a estimate on about a $20K job! I gave up and gave my $20,000 job to a company who wanted it.

They seem to have replaced the flashing which was the cause of the leak in the rook. However, the work done looked crude and unprofessional. Overpriced for such poor quality work.

The estimator was very nice. We scheduled the work and they were punctual and polite. The work was completed in one day and they cleaned up and did not leave a mess in the yard. The only issue was that they tore the carpet on the porch a little bit. I asked the carpenter to glue it down and he did.

They were excellent. They had to fight 95-100 degree weather but they did it.

The salesman was unable to give me the financing I was looking for which was payment deferred for a year. We had spoke of a 6% apr, but that financing was not avail. As I could not get the financing - I was going to postpone the replacement of the roof. He ended up calling me back and said he had found financing for me. We met signed the papers, he did not disclose that the financing was at 32% if not paid in one year. While I signed it, he did not provide me with all the paper work,. nor did he verbally discuss with me. Company ended up giving me the difference for one year of interest should I end up not being able to pay it off. This was only accomplished with many calls to the comany owner. Originally there were some issues with the quality of workmanship, which for most would go un-noticed unless you make it a habit of climbing on your roof (which by the way is about 20 feet in the air) After bringing defects to their attention they fixed. They were supposed to come back and re-route the gutter which pours on to my roof (which they did not) I called several times. The following year when cleaning out my gutters I realized that they cut the overhang of the roofing too long. (It covers the gutters in many places) I am no roofer but I think the over hang is like 1/2 to 3/4 of inch. I do know they should not cover the gutters. I called the company 3 or four times to have them come out and fix the problem. They have not responded. The overhang of the roofing on my gutters has caused my brand new gutters to have dark streaks on them - which I assume is from the roofing. They claim to come and inspect roof every year this will be three years I have yet to see or hear from them. Buyer beware - Who is that crook on your roof? Could it be Honest Abe? Be careful.

Everything turned out well. They were responsive to phone calls. The work was great.

They put a brand new metal roof on for us. We were very satisfied their service and pricing.

We contacted five contractors to bid on this project. Honest Abe was by far the most professional of all the responders. They conducted a thorough search of both the interior and the exterior, and seemed to be the only one truly interested in repairing the leak. A few days later, I received a quote from them--not an estimate, but a firm price. I give an A to Honest Abe for this initial assessment--none of the other four deserves more than a D compared to this company. Honest Abe arrived on the appointed day, having indicated that this job could be finished in two days. It was finished in two days, although the crew worked until 10 p.m. the evening of the first day. It was a hard-working, professional crew. In fact, I was very surprised to receive an e-mail from a next-door neighbor; the e-mail was very complimentary of the work being done by this crew. Honest Abe finished their portion of the job on Friday evening. The guttering crew (Honest Abe's subcontractor) was supposed to come the following Monday, but it was raining on that day. They came on Tuesday and finished the job five hours later, and appear to have done a good job. The rain on Monday was light, and the area which had been leaking did not leak. It is too soon to render a verdict on whether or not the fix is permanent. One surprising service provided by Honest Abe: No money down. No payment expected until the job was completed to our satisfaction. Since the job was completed, we discovered some damage to the roof of our sun porch (a fiberglass roof, not part of the re-roofing project, but a roof the crew needed to be on in order to do the main roof). Honest Abe has promised to repair this damage before the payment in full. At this point, both my wife and I are very pleased with the work that has been done.

There was a bay window area with its own small roof area that had a leak, off our living room. We called a couple different companies to have a look, diagnose, and provide estimates on repair. The diagnosis was given, along with the estimate, and it included repairing an area of damaged drywall on the interior ceiling area by the window. The representative came out and declared the issue resolved after the repair. A few months later when storm season came in, the leak returned. It turned out that the true cause of the problem was not discovered, but was misdiagnosed. With repeated requests to resolve, and multiple visits to have another look, the company did return and discovered the problem was actually from another window on the second story, above the bay area. The company replaced that window at no cost to us, which was wonderful, and scheduled a return to repair the drywall ceiling area that was again damaged. The repairs on that area were less than stellar, and again required multiple trips, but at least the leak is fixed and the true issue was discovered and taken care of.

They originally came to the house to speak with us and provided us a quote for adding a 2nd story to part of the house and roofing the entire house. While they were here we gave them a copy of the blue prints to our home and they took them to prepare the estimate. We asked them for the blue prints back after we rejected their bid and they have not returned them. We subsequently asked them for a quote on just roofing the entire house. They were very slow to get us the quote, in fact we had to call several times to get the estimate, which turned out to be very high compared to others we received. We again asked for our drawings back and they have still not been returned.

The individual giving the estimate was very abrasive. The estimate was 40% higher than my next lower bid. The representative from Honest Abe tried to pressure me into working with them. He indicated that other companies were not competent, that I did not know anything about roofing, and that I was only going to get taken by some other company. He was very unprofessional and really attempted to bully me into accepting the bid. I was frankly shock by these tactics. I cannot recommend this company.

We were very pleased with the initial consultatioin. The young man was appropriately dressed and polite. It was his idea to remove the portion of the chimney above the roof, and we thought that was a great idea since we'd had occasional leaks around it and didn't need the chimney. We also asked him if we could pay them to clean out the gutters when he returned to do the work. He replied that cleaning out the gutters is something they were going to do as a courtesy even if we hadn't asked. Very impressive. On the agreed day and time of his appointment to complete the work, no Honest Abe! We ended up waiting a couple of hours for him to show - we had plans out of town and had told him that. When he did arrive, I invited him to pull his truck up on the side of the house so he wouldn't have to cart the bricks as far when he tore out the chimney. He didn't take advantage of this, however. Later - after we paid the bill -- we discovered that he didn't clean out the gutters. Almost a year later, we discovered he just threw the bricks down the chimney instead of removing them as had been agreed! In April 2010 we had the chimney removed to below the first floor level to make room for more kitchen cabinets. Our contractor got to do Honest Abe's job and his own, having to remove all the bricks that this young man threw down our chimney. I question the quality and structural soundness of the roof repair, but I'm too scared to get up on the roof to look at it. Would not trust them again.

did a good job overall, did all that was promised, Workers do not speak English.

I hired Honest Abe after my original roofer took my money and never showed up to do the job. Honest Abe had a crew at my house the week after I hired them. They installed my new roof in a day, were very professional and even cleaned my gutters! They offer a 10 yr plan in which yearly they inspect the roof (and clean the gutters). I should have hired them in the first place!