Flooring Sales and Installation, Carpet Sales and Installation, Ceramic Tile
About us
We are locally owned and operated! We have been serving the Wabash Valley for over 40 Years!
Installations/complete service available Serving the entire Wabash Valley.
Business highlights
54 years of trusted experience
Services we offer
Flooring sales and installation - hardwood, laminate, vinyl, luxury vinyl tile, ceramic tile, area rugs, carpet sales and installation.
Description of Work: they did a ok job on the laying of the carpet but I felt the quality of the carpet was not as I was told it would be.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$1,500
Margie S.
05/2014
4.0
carpet installation, flooring contractor
+ 0 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Margie S.
08/2011
5.0
carpet installation, flooring contractor
+ 0 more
same information as listed above. good experiance
Description of Work: our sales person was very nice and helpful and worked to give us quality at a good price. the installers were very good and added any extra information we should do to take care of our new purchase. so now we just wait and hope that it passes the test of time. we are so far pleased with our experiance with carpet one.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,700
Becky H.
09/2010
2.0
flooring contractor, carpet installation
+ 0 more
This is still under investigation. I only hope that my faith will be restored and this company will do the right thing.
Description of Work: The carpet that was installed was 20 year wear and 15 crush. It has worn poorly and is flat in all traffic areas even with just2 people in home . Working with this company for 9 months... and keep getting put off and new people coming to look. The twist does not twist it is fuzzy and matted. Even carpet cleaners have agreed that it is wear. Looks like we have had it for 30 years. What happened to good old fashioned customer service. NObody would want this carpet in their home. It is embarrassing and cost us a lot of headaches and what we thought was money well spent was a big waste. I am losing faith in business and integrity.
Rating Category
Rating out of 5
quality
2.0
value
3.0
responsiveness
1.0
punctuality
2.0
$5,000
Breanne S.
11/2009
5.0
flooring contractor
+ -1 more
We went in and had lots of questions about hard flooring for the kitchen/entryway (i.e. laminate vs. wood vs. vinyl - pros and cons of each in areas that could be prone to moisture/wet spills, easy of care once installed, etc.). They helped us come to an educated decision, we went with Earthscapes platinum line vinyl flooring, it looks like tile but they do make it to look like wood flooring as well. It has a 20 year warranty and is supposed to be very easy to care for, while it's just been a week, it does seem to be. It also has a nice cushion factor to it that makes standing on your feet preparing meals much easier. We then went to another section of the store to look at our carpeting options. They answered the questions we had without making us feel silly or dumb. Once we had it narrowed down to a couple choices, they gave us samples of each type of flooring to take home to look at the color choices in the surroundings they'd be in. We made an appointment for measurements and they were prompt on their arrival and polite the whole time they were there. They called the next day with the price quote for the flooring we had chosen. It seemed like a good price so we asked them to order it. A couple days later they called with a delivery date so we could set up an appointment to install. It took about a week to get everything in and they installed the very next day. They did all the work in one day, showed up right on time and didn't even take the whole day. The installers were very professional just as the salesman had been. They seemed very knowledgeable and did beautiful work. One room was so large there had to be a seam going down the entire length of the room but even knowing where it should be, I can't find it, they matched it up so well! They had 6 months same as cash financing that we qualified for and it was a very simple form to get it. I would definitely use this company again. Tony Gregory was the person we dealt with there and we were very pleased with how everything was handled. We only went with a mid-grade carpet, but a higher grade pad....it makes all the difference! Our flooring exceeded our expectations in appearance and quality.
Description of Work: I had carpeting laid in half my home and the new tile-look vinyl put in my kitchen and entryway. The trimmed/caulked as necessary for the vinyl. They had to do some prep work for the hard surface flooring as what was down before left my subflooring a mess.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Flooring Sales and Installation,
Carpet Sales and Installation,
Ceramic Tile
FAQ
Carpet One of Terre Haute is currently rated 4.2 overall out of 5.
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 5:00 PM
Carpet One of Terre Haute accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Carpet One of Terre Haute offers free project estimates.
Yes, Carpet One of Terre Haute offers eco-friendly accreditations.
No, Carpet One of Terre Haute does not offer a senior discount.
No, Carpet One of Terre Haute does not offer emergency services.
Yes, Carpet One of Terre Haute offers warranties.
Carpet One of Terre Haute offers the following services: Flooring sales and installation - hardwood, laminate, vinyl, luxury vinyl tile, ceramic tile, area rugs, carpet sales and installation.