Crawlspace Doctor Inc. was established by Tom Saucier in 2002. Tom has been a member of the Bloomington/Southern Indiana community for 16 years. The first 13 years he was employed in the Pest/Termite Control Industry. During this time, Tom noticed that the crawlspace is the most neglected area of the house until a major problem occurs that warrants attention.
Great. They were fast, did excellent work, were personable and pleasant. No problems since.
Description of Work: Our crawlspace has been a problem since we moved in 12 years ago, despite the previous owners having put in a perimeter drain as a condition of closing. Erik, Chris, Nick and Austin were absolutely great, professional, quick, and the work looks good. They corrected a number of other problems in combination with sealing and conditioning the crawlspace, most importantly drainage problems with a downspout that was clogged in the drain line, and put in state of the art drains away from the house. I didn't get a price comparison, so don't know how they run, but they were absolutely great. We did have to wait some time from initial contact due to their busy schedule, but once they contacted us and set a date, it was full steam ahead.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
Jason L.
07/2015
5.0
basement waterproofing
 + -1 more
Everything went smooth. All the company representatives are extremely thorough. Both in communication and work product. I forgot to post this review originally last year. They are going to come out soon for a 1-yr. re-inspection to make sure everything is good. Very pleased with their work. Thank you Chris, Justin and Erik.
Description of Work: Installed new sump pump; french drain; encapsulation; and false wall partition.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Margaret C.
01/2015
5.0
basement waterproofing
 + -1 more
IErik and Tom are extremely professional. They stand behind their work and they know what they are doing. They belong to national professional associations pertaining to their trade. They also research issues pertaining to the quality of the materials they use and the latest and best methods to keep crawlspaces healthy. They have been in business for a long time. They are great people, doing great work, and they care about the efficacy of your crawlspace remediation. I cannot recommend them highly enough.
Description of Work: The crawlspace doctors encapsulated our crawlspace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brooke F.
07/2014
5.0
basement waterproofing
 + -1 more
The workers were great. They got the job done quickly, Matt talked a lot with me about crawl space science, and they took care of details like digging a deeper hole for the sump and putting on a new door. The space looks great and the smell in the house is pretty much gone.
Description of Work: Encapsulated our crawl space and closed off the vents to help prevent moisture accumulation and the resulting musty smell that would occur in the house after it rained.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Charles R, T.
06/2014
5.0
basement waterproofing
 + -1 more
everything went as scheduled
Description of Work: Install french drain with sump and sump pump with alarm and encapsulate the crawl space.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,100
Jane P.
03/2014
5.0
basement waterproofing
 + -1 more
responded promptly to call, showed up on time, did what was agreed and did it well, all for the agreed price.
Description of Work: corrected issues with sump pump and contamination in crawl space.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Paul R.
03/2014
5.0
basement waterproofing, home inspection, foundation repair
 + 1 more
The team did excellent work. They took time to explain their progress and issues along the way. At the end of the project I went into the crawlspace with them and they explained all the work that was completed. They took extra time to seed the grass and restore the lawn where the trailer was in place during excavation. Overall, I was very satisfied.
Description of Work: When we purchased our home, our inspection turned up some major crawlspace issues. We were able to negotiate with the sellers to address the issues. The clearance between the ground and joists was less than 6" in nearly half of the crawlspace. Crawlspace Doctor added an exterior entry and excavated it by hand so that it had appropriate clearance. The team then added a vapor barrier and fully encapsulated the crawlspace. Finally, after excavation, we discovered a wooden deck attached to the house had never been installed with proper flashing. The, sill plate, Rim Joist and several floor joists were extensively rotted. The team jacked up a portion of the house and replaced the damaged wood with new pressure treated lumber.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
PAMELA B.
03/2014
5.0
insulation
 + -1 more
They were very good. I did not have direct contact with them, my husband did that but he was very satisfied as well with the job. They were responsive to giving us a quote and coming back and doing the job quickly.
Description of Work: Crawlspace Doctors put a cover over our crawlspace opening.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Randal R.
02/2014
5.0
basement waterproofing
 + -1 more
They were very professional and gave us a great estimate. It was very helpful that they came out and informed me exactly what needs to be done.
Description of Work: They provided an estimate for crawlspace waterproofing.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sue S.
02/2014
4.0
insulation, basement waterproofing
 + 0 more
It was very good. They were excellent. They did an excellent job. They videotaped everything before they did it and then took videotape after. I just thought that was great. They showed us the video and showed us what they found under each area. They were very thorough and they gave us the tapes before they left. Their pricing was fine. They were very professional.
Description of Work: I used Crawlspace Doctors to work under the house and work up in the attic to put insulation in. They worked on the actual crawlspace and they put a lining in and they rebuild some things.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$3,000
Margaret C.
02/2014
5.0
basement waterproofing
 + -1 more
Tom and Eric--the Crawlspace Doctors--assessed our situation, coordinated with our heating and mechancal contractors and our pest control people. Tom and Eric are knowledgeable about pest control, wildlife control, heating systems, and everything having to do with crawlspaces. They are active in national professional organizations pertaining to their trade. We believe that they assessed, remediated, and enacted a plan to make our crawlspace as healthy as could be. In fact, we believe that they treated our crawlspace as if it were their own. Because of the issues we faced, Eric and Tom have stopped by several times to ensure that we do not develop any additional problems. I cannot recommend them highly enough.
Description of Work: Our crawlspace had been encapsulated before by Americrawl. The vapor barrier used by Americrawl was emitting odors that were noxious. In addition, our crawlspace had wildlife activity due to an improper crawl space treatment by Americrawl. I made several failed attempts to reach Americrawl to ask them to honor their guarantee. They never returned my phone call. The Crawlspace Doctor cleaned, remediated, and re-encapsulated our crawlspace after removing the defective vapor barrier installed by Americrawl.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Jim B.
12/2013
4.0
basement waterproofing
 + -1 more
Contractor provided the estimate in a very timely and professional manner. However the estimate was a package deal for a "Cadillac" system that, seemed to me to be way overspecified to resolve a minor moisture problem. When I asked them to break it down into options so I could choose what to include, they were reluctant to do so and said they would not offer a guarantee unless I did the whole thing. I did buy the home, but have not yet had the work done. I am confident of the quality of their work, but they need to work with homeowners to come up with cost-effective solutions rather than just overspecify.
Description of Work: Provided an estimate for rehabing a slightly wet and neglected crawlspace on a house that I was considering buying.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,800
Robert M.
10/2013
5.0
basement waterproofing
 + -1 more
We have an agreement, they are going to do a crawlspace encapsulation in November. It's scheduled but it hasn't been done yet. They seem to do a good job. I think they can do what needs to be done to fix our problem and obviously we believe they will do a very thorough and complete job. They came out and gave us a proposal and we selected them over some other alternatives. Both for what they say they are going to do and the extent that they are going to do it compared to what the other contractors were suggesting.
Description of Work: Crawlspace Doctors gave us an estimate for a crawlspace encapsulation.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Tim D.
08/2013
5.0
basement waterproofing
 + -1 more
Technician showed up on time and proceeded to inspect 3 crawl spaces. After detailed inspection and discussion on results it was determined that no work needed to be conducted and that homeowner just needed to clear out what little debris left behind. Felt company was well represented by technician and honest and would not hesitate to call company if work needs to be done in the future.
Description of Work: Provider surveyed all crawl spaces and it was determined no work needed to be done.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sue S.
06/2013
5.0
basement waterproofing
 + -1 more
Very well - they took before and after pictures under the house, reviewed them with us, gave us the CD. Professional and thorough - very detail oriented.
Description of Work: Sealed crawlspace, did some minor repairs. Also replaced some insulation in attic.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Lee B.
04/2013
5.0
basement waterproofing
 + -1 more
Let me start out by saying that I am extremely selective when it comes to who I choose to work on my home and this experience was no different. I did a lot of research on several companies before I decided to give the crawl space doctor a call. Matt Dieters, the owner, answered my call and took the information. He told me he would send out someone to give me an estimate and the following week as promised a gentleman named Shannon came by to provide an estimate. Shannon went under my crawl space, took pictures and provided me with a detailed estimate and suggested solutions. I had several other companies out for an estimate but far and away the crawl space doctor's estimate was the most detailed and thorough. I decided to use the crawl space doctor and I am glad I did. Once the work started it took less than a week to complete the work. 2 gentleman, Joe and James, came out to do the work and they were wonderful. I asked a lot of questions and Joe was very patient, answered all my questions and did wonderful work. I can not say enough about the quality of the work and how pleased I am. I would highly recommend them if you need your crawl space worked on. Thanks to Matt, Joe and James for a pleasant experience. I would not hesitate to use them in the future.
Description of Work: I had a very wet crawl space and needed it treated. I had a french drain installed, an encapsulation of the crawl space, a new sump pump installed with an alarm, insulation placed in all box headers in the crawl space, wires hung up off the ground, all trash removed from the crawl space and a new crawl space door installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,800
Pamela L.
04/2013
5.0
basement waterproofing
 + -1 more
They did a great job and I would recommend them. Also, their price was reasonable for the work they did. They were very professional and they kept the schedule as they said. They also explained everything. It was a good experience.
Description of Work: I used Crawlspace Doctors to waterproof and repair my crawlspace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert P.
02/2013
5.0
basement waterproofing
 + -1 more
After inspection, we had a couple areas we felt needed attention, they came right back out and remedied the problems to our full satisfaction. A year later we called to see if they would inspect our crawl to make sure everything was still dry and intact. They came out at no charge and did a full inspection. Everything is great. We would highly recommend this company!
Description of Work: Had a flood in crawl space. They performed remediation, repair, added another sump pump with a new drain and encapsulated the crawl space.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
JEAN F.
12/2012
5.0
foundation repair
 + -1 more
Representative came out, looked at the task at hand and chose not to pursue it further. He did not attempt to provide an estimate for the work. He did come to the house at the time he stated he would and was honest about his inability to work with the kind of foundation my house has.
Description of Work: I asked for an estimate to put a vapor barrier in my crawlspace, close off all of the openings to the outside and do any necessary repairs to the foundation.
Rating Category
Rating out of 5
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elizabeth F.
09/2012
5.0
basement waterproofing
 + -1 more
The gentleman that came to give me the initial estimate of the work was not pushy, gave me a CD of the pictures he took and a sample of the product that would be used for the encapsulation and the name of the sump that would be used.I wanted a quiet sump as it would be close to my bedroom The day of install, arrival was early,the owner and another gentleman(Shannon) worked all day until complete. They cleaned up all debris to my satisfaction. The owner spoke to me about the final install, giving instruction regarding the sump and what to do. Also what to look for in my foundation. I previously had done business with Indiana Foundation, they recently had run another line for me, that I was never satisfied with because it did not drain properly. I did have Indiana Foundation out to look at my concern, and they stated it was fine, and because of my issues this was how it was going to be. The owner of Crawl Doctor said he could get the water to flow better and he would be happy to do it while he was here. The end result made me much happier. I did not like having standing water at the end of my drainage system with the west nile mosquitoe situation. The additional cost was acceptable to me the above price I stated includes this additional work. Overall, I was very satisfied and would use these guys again. I like both the guys, and the owner was very upfront with me and nice.
Description of Work: Crawl Doctor services include basement encapsulation, digging and placing sump pump in crawl(previously no sump in crawl) I did not want to encapsulate without placing a sump do to my water issues. They used PVC piping not the black corrigated stuff to run the drainage line. I liked this much better. My crawl space is very pretty and clean! The moisture smell I was getting in my bedroom is gone and the temperature seems to be better after the complettion.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Cynthia L.
08/2012
5.0
basement waterproofing
 + -1 more
A 1970's addition to my home from the 1920's was lacking an environmental seal in the crawlspace underneath. A home inspector recommended this be installed when purchasing the home. I called Crawlspace Doctors for an estimate and they were very flexible for appointments. They came and inspected the crawlspace and provided other useful information about the space and the plumbing above it, suggesting that I have some minor repairs done before the seal installed. I took care of that and called them back to install the seal. They arrived promptly on the scheduled morning and took care of what seemed like a major job. Everything was cleaned up in the basement and I was very satisfied with the results of the work performed.
Description of Work: Had an environmental seal installed in a crawlspace located in my basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Dean W.
06/2012
4.0
basement remodeling
 + -1 more
They were going to do crawlspace work for me. I did chose another company that came with more things. Everything was good except they did not talk about how they were going to drain any water in my crawlspace like the other company. They have a good product, but the other company went they went the extra mile with getting the water out.
Description of Work: Crawlspace Doctors gave me a quote about coming to do some work in my crawlspace.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$5,500
Matthew R B.
05/2012
5.0
basement waterproofing
 + -1 more
punctual, professional, service performed quickly..... great overall experience.
Description of Work: We had a sump pump failure and had to have water drained from our crawl, as well as a complete crawlspace repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Margaret L.
03/2012
5.0
basement waterproofing
 + -1 more
Work was done as scheduled. They went out of their way to do a professional complete job. Very positive response to my questions or suggestions for minor changes to the project.
Description of Work: Terrific, professional, totally fixed wet basement problems and moldy, damp smells in the house. Worth every penny. Couldn't have been nicer to work with.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Nate H.
03/2012
5.0
basement waterproofing
 + -1 more
I liked the service. It was fantastic.
Description of Work: I hired this company to do some work on my crawlspace. They checked my foundation, put up a vapor barrier, sealed up all the holes, insulated and put plastic over my crawlspace.
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Service Categories
Basement Waterproofing,
Foundation Repair,
Insulation,
Basement Remodeling,
Home inspection,
Cabinet Making
FAQ
Crawlspace Doctors is currently rated 4.9 overall out of 5.
No, Crawlspace Doctors does not offer free project estimates.
No, Crawlspace Doctors does not offer eco-friendly accreditations.
No, Crawlspace Doctors does not offer a senior discount.
No, Crawlspace Doctors does not offer emergency services.
No, Crawlspace Doctors does not offer warranties.
Crawlspace Doctors offers the following services: Conditioned crawlspace. Control mold growth. Crawlspace doors. Debris removal. Drainage systems. Floor supports. Humidity control. Insulation. Vapor barriers. Waterproofing.