A & A QUICK PUMP

They must have been busy this time of year (November), because it took a while to for them to find time to do the cleaning. Other than that, everything went great.

Responsiveness was impressive. Friendly. Would use again.

Always great working with Mr. Craig. Would recommend him to anyone.

I called A & A because the pump on our lift system had gone out. The person I spoke with was very helpful and explained what needed to be done. He said the septic and lift tanks would have to be pumped out and then we should schedule a plumber to replace the pump. He said he would be at our house on Tuesday or Wednesday morning and that we could schedule a plumber as early as Wednesday afternoon, which we did. He called me Wednesday morning and apologized for not getting to our house on Tuesday due to an emergency at a nursing home that they regularly service. He said they would be at our house by 11:00. They were there before 11:00 and pumped out both tanks.

All went well. They arrived at the scheduled time, probed the ground to find the septic tank, dug out access to it and promptly pumped it. The owner told me about a product he sells to add biotica to the system to assure better function. I bought it although searching the web, there are some who say that such products are not normally necessary.

I contacted A and A at about 9am after another septic service said that they couldn't get to the house for at least 2 days. A and A said that they would be right out after finishing a job they were currently on. They estimated about an hour and a half to arrive. They arrived in just under 2 hours and since I already had the lid off the tank, they had the job completed in short order. There were drain problems between the house and the tank and they helped find the inlet pipe and make recommendations for fixing the problem.

They were a great company. They came promptly and were very courteous. They did the job quickly.