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Sparkle Cleaning

House Cleaning

About us

Owner operated quality cleaning service. We pride ourselves in being detail oriented and doing great work. We have over ten years of experience cleaning professionally and have specialized in Air BnB cleaning for at least eight of those years. We are currently looking to take on new clients around the South Bend area.

Business highlights

50 years of trusted experience
Women Owned & Operated
Se Habla Español
Family Owned & Operated

Services we offer

General House - Windows, Sweeping, Vacuuming, Dusting, Kitchens, Bathrooms. Laundry, Cooking & Shopping.

Services we don't offer

Anything that will not be provided will be pointed out at time estimate is given.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

Check
PayPal

Reviews

4.826 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
0%
3
4%
2
4%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.8
Showing 1-25 of 26 reviews

Sophie B.
09/2017
5.0
house cleaning
  + -1 more
Very happy about the service. Shawn was always available and helped us a lot. Thank you!
Description of Work: Housekeeping

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim T.
05/2016
5.0
house cleaning
  + -1 more
We were pleased with her work ethic. She was meticulous and thorough. Thank you, Angie's List for the referral.
Description of Work: She was prompt and very pleasant. Our apartment was very dirty all around and she cleaned it thoroughly in just four hours. We will use Sparkle Cleaning again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Penny J.
04/2016
3.0
house cleaning
  + -1 more
unknown
Description of Work: They cleaned my in home daycare. There were two of them and they said they ran out of time to finish it. But alone I could have done all that they accomplished together in that time span. I found someone else and the price is better and the job is perfect every time!

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$150

Response from Sparkle Cleaning
[Member Name Removed] reached out to me to set up service, to which I responded. I never heard from her again until this review. I initially thought that she may have been mistaken, so I reached out and explained that she left this review for the wrong provider, as I never actually cleaned for her. Unfortunately, she never responded to me, nor to Angi, after they also reached out.

Kelly N.
03/2016
2.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$100

Response from Sparkle Cleaning
I wish you would have provided more feedback, [Member Name Removed]. After reading this negative review, I still have no clue what I could do to improve in the future. Our interaction was quite some months ago and I actually had to look up our correspondence to refresh my memory. After doing so, I do remember doing the service and as a matter of fact we worked an hour over the 3 hour deal you had purchased, free of charge, to at least be able to finish up the areas we started. You seemed happy at the end and this review confuses me. I would say that for us service providers that really care about the work we do and care about our customers, we welcome feedback, even if it is constructive criticism. I would love to know when I have done something below someone else's expectations, so that I can know how to improve next time.

Peggy G.
02/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: The date of service was Jan 27, 2016.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jeni F.
12/2015
5.0
house cleaning
  + -1 more
Shawn was an amazing and thorough cleaner! I have had housecleaning services for 15-20 years and never had anyone do a job this thorough!! Baseboards, under furniture, furniture vacuumed...she cleaned everything better than my house has ever been cleaned!!! Part of the cost was due to the fact that I have had so many poor services in the past, and the dogs, etc. I would consider this a "First time cleaning" and it was well worth it!! I expected a lot and I got exactly what I asked for, and more! I am sure the cost will be greatly diminished after having her here weekly due to her thorough and meticulous work. She worked more than a full day, and i have found nothing that hasn't been cleaned perfectly!!!
Description of Work: Cleaned house, 3500 square feet, with multiple dogs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Response from Sparkle Cleaning
Thanks so much for that review!

Judie W.
12/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Washed windows. Left sreaks due to sun shining. |Dusted blinds. Cleaned one shower. Didn't get tile floor cleaned. No time.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$100

Response from Sparkle Cleaning
That's unfortunate, because I thought we had a positive experience and even scheduled another day, although you did later cancel. We had a certain amount of time to work with and I tried to pay careful attention to your needs, accomplishing the most important tasks first. I was having a hard time with some of the windows, but tried to correct any streaks. I also vacuumed in the areas that I cleaned windows/blinds. Also, I moved on to your husband's room and cleaned the floor on my hands and knees. I only did the shower in your bathroom because that's what you told me to do. I'm sorry that you were disappointed with the work I accomplished and had you expressed this to me at the time, I would have been more than happy to correct it. However, as I previously stated, I was under the impression that you were pleased.

Pamela P.
10/2015
5.0
house cleaning
  + -1 more
We were scrambling at the last minute to have our condo cleaned in preparation for company. We also needed a deep cleaning because we had not yet had a deep cleaning in the 1 1/2 years that we have lived there. Shawn responded to our call immediately on a Friday before a holiday weekend and was available for Tuesday service. She spent the entire day at our condo, giving special attention to our specific requests. She works very hard and goes above and beyond to try to overcome special challenges. As a result, we could attend to our busy schedules at work and in preparation for our company, without needing to worry about making sure our home was clean enough for a long-term guest. Thank you, Shawn, we appreciate your efforts!
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$160

Kristina O.
10/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Julie H.
09/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Shawn is really great and a super hardworker. It was easy and comfortable to have her there even while we went about our business/coming and going. She listened to what I wanted done specifically for my situation and was able to stay the extra time I needed her to to finish up the job. We even decided to work together in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Stephen B.
09/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: We used an introductory offer on Angie's List to try out Sparkle Cleaning because we were looking for a long-term cleaning service for our home. The initial 3 hour service was done well and we had them come back once a month for 2 additional months before deciding if we wanted to use them on a regular basis. We plan on using their service once a month long-term.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Petra D.
09/2015
5.0
house cleaning
  + -1 more
Did a very nice job. She was professional, prompt, courteous, and was careful to ask about how things should be done.
Description of Work: Cleaned bathrooms, kitchen, and floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Sparkle Cleaning
Thank you for your positive feedback. I appreciate it.

Matthew V M.
09/2015
5.0
house cleaning
  + -1 more
I have a tenant move out after 13 years of NOT cleaning. They worked straight thru with no breaks and stayed until the job was done. She and her husband came and literally wiped down every surface in the apartment. Very detail oriented and cleaned it as if she owned it herself. I would hire her and her husband again anytime.
Description of Work: Move out cleaning of an Apt. (ceiling, walls, trim, windows, entire bathroom and Kitchen)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$570

Response from Sparkle Cleaning
I very much appreciate your feedback!

Heather G.
06/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: I purchased a special deal on Angie's List and was very happy that I did. Shawn did a great job, and cleaned the bathrooms and floors until they sparkled. She was very hard working, gracious, and good at what she does. I had a lot on the to-do list (more than I expected could get done in 3 hours), and she was able to stay an extra hour to finish everything. Delightful!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Sparkle Cleaning
Thank you, [Member Name Removed]!

seymour S.
06/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sparkle Cleaning
Thank you for the review : )

Ruth L.
05/2015
5.0
house cleaning
  + -1 more
I have no complaints; she did a very thorough job without my having to correct or direct.
Description of Work: Cleaned house; special rate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Response from Sparkle Cleaning
Thank you for the review, [member name removed]. It was a pleasure working for you : )

Peggy G.
04/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Dan G.
10/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet K.
06/2014
5.0
house cleaning
  + -1 more
It's going fine. She's very reliable, does a a good job and it's reasonable. She works alone or sometimes with her daughter and either way, it works out very well. We've had to reschedule different times or cancel but she's been fine. She came early the first time and so she comes exactly on time now. If there's any problem, she calls. Sometimes she's had to cancel for various reasons but she lets us know and we work it out and she's never let us down in any way.
Description of Work: I use Sparkle Cleaning for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

eric G.
03/2014
5.0
house cleaning
  + -1 more
Came over on a short notice for a open house and did a great job. Now have her coming every two weeks.
Description of Work: Whole home cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Linda L.
12/2013
5.0
house cleaning
  + -1 more
Great experience! My phone call was returned promptly and a date set. The provider was sitting outside of my home 10 minutes before the scheduled arrive time and rang the bell on time. The provider had suggestions about products to use. She told me she could provide cleaning supplies or she could use mine. I got caught up with a phone from my doctor and my dog was scratching to get out. In no time she picked up a leash waited for approval from me and took the little guy out to do his business. I have never been so attended to by a service provider! I have used this service 3 times and each time I have been just as pleased!
Description of Work: Total Head to Toe cleaning service. The service provider completed any task I asked her to. She had a smile on her face and a very positive attitude. end result, My house has never been so clean!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

thomas H.
11/2013
5.0
house cleaning
  + -1 more
fine
Description of Work: washed windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Karen S.
07/2013
5.0
house cleaning
  + -1 more
I am somewhat disabled due to arthritis. I first called Joann to help me get my house in shape before and during my surgery. It was a big job since I had been unable to keep up with the cleaning for quite some time. She removed a lot of clutter, organized things, cleaned out the refrigerator and generally made my house livable again! She has helped me a great deal, particularly with laundry since it is difficult for me to get to my washer and dryer in the basement. I continue to employ her every week or two for general cleaning, and I plan to have her work on some of the closets and storage areas to get those in shape, too. She is very hard-working and is not afraid of a challenge!
Description of Work: General cleaning and laundry, also has done special jobs like cleaning out the refrigerator and pantry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Carolyn B.
05/2013
5.0
house cleaning
  + -1 more
I have weekly service. Some rooms are cleaned every other week. Some floors are wet mopped only every other week. JoAnn is very accommodating. This is our fifth week .
Description of Work: Dust, swept and wet mopped kitchen Dust, swept living room, bedroom, dining room and hall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Peter F.
01/2013
5.0
house cleaning
  + -1 more
At my investment property in La Porte, she helped with a clean out, the previous owners were real pigs, she really dove in a did a great job. I have also used her on simpler house clean, excellent work.
Description of Work: I have hired JoAnn a number of times to clean my home as well as homes to have recently renovated, she really does a thorough job, she is always affordable and reasonable about the price. I will be using her again. She mostly works for friends and family, I would get on her schedule before she fills up..............

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1(current)
    • 2

Contact information

serving south bend area, South Bend, IN 46628


Service hours

Sunday:
Closed
Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Sparkle Cleaning is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sparkle Cleaning accepts the following forms of payment: Check,PayPal
Yes, Sparkle Cleaning offers free project estimates.
No, Sparkle Cleaning does not offer eco-friendly accreditations.
No, Sparkle Cleaning does not offer a senior discount.
No, Sparkle Cleaning does not offer emergency services.
No, Sparkle Cleaning does not offer warranties.
Sparkle Cleaning offers the following services: General House - Windows, Sweeping, Vacuuming, Dusting, Kitchens, Bathrooms. Laundry, Cooking & Shopping.
Anything that will not be provided will be pointed out at time estimate is given.

Contact information

serving south bend area, South Bend, IN 46628


Service hours

Sunday:
Closed
Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed