Precision Garage Door of Michiana

I called first thing in the morning. They answered and said someone would be there between 12 - 2pm. Jonathan arrived on time and was courteous and helpful and analyzed the problem. He replaced the safety eyes and, voilá, problem solved!

Precision Garage Doors installed a new Liftmaster jack shaft opener for me and everything was great. They put a sticker on the door advertising Same Day & 24 Hr. Emergency Service and "No Extra Charge for Nights & Weekends". Fast forward several months and the opener stopped working late on a Friday night and door was stuck open. I called them out, they pushed 2-3 buttons in 1-2 minutes and everything was fixed. They then charged me $250 after hours emergency call and then another $100 to push the 2-3 buttons. They did good work, but took advantage of me financially. I pointed out the sticker on the door and they said that is just advertising. VERY POOR REPUTATION. UNTRUSTWORTHY.

Whenever you have a garage door spring break and you have a trapped car in a garage, what you need is a prompt professional response, and you will get that from Precision! No one ever anticipates a garage door failure or what is is going to cost to get it repaired but having a very likable, professional technician patiently explain everything to you about what happened and what needs to be done - with options - is very important. We have been very pleased now with two service and repair calls over the years and have been blessed to have Austin be "the guy". There is just nothing to complain about or even mention. Call Precision in northern Indiana - you'll be pleased.

Andy Ginter from Precision Door was the technician that came to repair my garage door. He was friendly, polite, informative, and professional. He answered all of my questions and was very helpful in deciding what repairs should be done.

YES! they were very good 👍 MY Technician Jon Seman was most attentive and understood the problem I was having.

Called in the morning around 8:30, and they were at the house about 1 & 1/2 - 2 hours later to repair some cables. The job was done in 30 minutes. Gavin did the repair & he was very nice and professional. Job is a little pricey, but the timeliness, communication, professional work, and peace of mind are worth it. I will only call this company.

I easily scheduled an appointment online. They arrived right on time and fixed the garage door in a timely matter. Blake and Andy were thorough and professional at all times. I highly recommend Precision.

Absolutely amazing!! My spring Broke down and we called them at 10AM on a Winter Storm on a Saturday … Austin Jefferson came 2 hours later and fixed everything in no time. Amazing customer service and for sure a company that understands clients. Keep hiring rockstars like Austin , it will always make your company shine. Big fan and thanks again.

very well. patiently answered all our questions.

Exceptional service and responsiveness. I definitely will hire them again.

Jonathan arrived on time, same day and did a great job. He was friendly, knowledgeable and finished the job same day. We will definitely use Precision Door Service for our future garage door needs.

Fast. Same day service. Informative.

TJ arrived promptly and apprised me of the state of my 20 year of garage door. He advised me on what he could do to make it work better and keep it working longer. I agreed with his ideas and he completed his work rather rapidly and to my great approval! I agreed on the payment amount which included a senior discount. It all went quite well!

Need emergent service call as garage door kept opening/closing at will and we were going out of town tomorrow. They scheduled for today and TJ came even earlier than what was scheduled! Amazing! Efficient, professional, courteous. He explained everything and helped set our controls. Very pleased

Top notch. They sold me a beautiful expensive door but it looks great. It didn't stop there. The customer service and professionalisim was much higher than average.

The job was done very fast and professionally.

Received very prompt & professional same-day service to replace an aging garage door opener. The technician, AJ was great - helped me pick the right opener to meet our needs and had the installation complete in about 1 hour start to finish. Excellent service! Highly recommend.

I’m impressed! I was having problems with my garage door opening/closing. I called Precision Garage Door of Michiana. They said someone would be out between 10am-12pm that day. Technician Andrew called and said he would be there in 15-20 minutes, AND HE WAS!!! (Mask and all). What I thought was a MAJOR problem, turned out to be a MINOR problem. He fixed the problem and did maintenance on the garage door. (Something that hadn’t been done since installation). Very professional. He enjoys his job. It shows in his quality of work. I recommend Precision Garage Door of Michiana. Ask for Andrew!

The technician, Jonathan Seman, was honest and forthright with me. After he examined the door damage, he told me that the lower panel may need to be replaced but he couldn't replace it. The door was an Overhead Door Company's door and that even they may not have this panel since the door was old (it may have been replaced by a newer model door). As a temporary fix, I asked if he could replace the metal brace support on the panel because it was mangled and this damage had pulled the lower roller out of the track. He said he could try but it might take a miracle to be successful. He said the bottom metal piece of the panel holding the door seal was also bent and not straight. He quoted a price, which I accepted, but could not assure me that it would work. However, Jonathan came through and did produce that miracle: he removed the mangled metal brace and replaced it with a new one; got the roller back in the track and hammered the banged up metal bottom panel (with the seal) straight. His repair worked like a charm and I am completely happy. The door works like no damage had occurred. Even he was amazed. So if you need a positive guy to fix your door and produce a miracle cure, call Jonathan Seman at Precision. Totally satisfied. John Fitzgerald

Randy was friendly and professional...

Very well. Very professional from office personnel (Alex) to John Technician. Well done!

The technician, Jonathan Seman was on time and very professional. He installed the new door opener in a timely fashion and explained the new features. I would definitely call Precision again, if needed.

Jonathan Seman evaluated where the reinforcement needed to go, put a strut in place. He also determined that there were some hinges that needed to be replaced, so he replaced them. I was very pleased with the job he did. He was great to deal with. If I ever have anything else done on my garage door, I would want him to do it.

I was not here for your tech; however my wife was involved from beginning to end. From the initial call asking to come early, going over the quotes well enough for my wife to understand, the outstanding workmanship, excellent work ethics and outstanding personal appearance...I can go on and on about our experience throughout this process. I would HIGHLY recommend Precision Garage Door of Michiana to anyone. The ease of the initial call to appointment arrangement was greatly appreciated. Jonathan Seman represented your company very well. Very friendly, knowledgeable and well spoken. Thanks again for the OUTSTANDING work and customer service.

They never got back with us with a quote