Description of Work: I requested an estimate for one bathroom update and a master bath remodel. Mr. Peacock and a designer came to the house in October. After a quick inspection of the bathrooms and a requested tour of our first floor renovations done by a competitor, Mr. Peacock asked me for a budget. I was reluctant to give a figure, this was our first estimate and I really didn't know what to expect. When abruptly pressed, I threw out a figure of $10,000. He laughed, handed me a folder of his company policies and step by step process and said he'd be in touch. The next day the designer called leaving a voicemail with instructions to go to 3 vendors in two counties to shop for materials. I contacted the designer pointing out this was difficult with no design or estimate and also, contrary to the process outlined in their brochure. Never heard from Peacock again. Perhaps Mr. Peacock blew me off because he thought I didn't have enough money. Perhaps, after seeing photos in my home, he surmised I was offended by the racial slur he used to describe my plumbing and thought he wouldn't get hired anyway. Either way, he disrespected my time and mislead me when he agreed to provide an estimate.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
5.0
Kelly N.
03/2016
5.0
home remodeling
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Arthur L.
04/2015
5.0
home remodeling
 + -1 more
satisfied
Description of Work: remodel bathroom
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Michael K.
10/2014
5.0
countertops, woodworking, home remodeling, basement remodeling
 + 2 more
unknown
Description of Work: Great design, incorporating our suggestions. |Finished on time. Quality of work was excellent. |Fixed small items after walk through, and even corrected items that needed tweaks 6 months later.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50,000
Linda N.
12/2012
5.0
countertops, home remodeling, sunrooms
 + 1 more
Service was excellent
Description of Work: peacock added a sunroom for us two years ago. we had them remodel our kitchen with cabinets,countertop, and floor in hallway, bathroom,kitchen and sunroom. This included enlarging a window and putting in a quartz countertop with bar. We were very pleased with our service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25,000
Nancy C.
06/2012
2.0
home remodeling
 + -1 more
See above
Description of Work: Peacock and Company was hired as the General Contractor to install a granite countertop and tile behind the countertop. The kitchen was torn up for approximately three weeks, which included being left without a usable sink. The tile work was completed satisfactorily.. After approximately 8 months one of the joints came apart in the granite countertop. Peacock was called in December, 2011 to examine the joint and agreed that it needed repair. After many phone calls the problem is currently unsolved. At one point I was asked to contact the fabricator about making the repair, and those calls were also ignored.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$15,000
susan S.
01/2012
5.0
home remodeling
 + -1 more
Overall, it went well and in a timely manner.
Description of Work: Remodel master bedroom: raise ceiling, install new large casement window, painting, trim, drywall (hardwood flooring was subcontracted by Peacock and paid separately from the total price shown here). Master bathroom: total gut and remodel including tile and glassblock walk-in shower, new 108" vanity, new sinks, toilet, walk-in closet/dressing room rehab. One worker was NOT tidy and I had to clean up after him each day when he left. He had a habit of putting a 5 gal. bucket containing water on the rosin paper which covered the new hardwoods. The bucket could have left a ring on the wood had I not discovered it, twice. Also, so much gunk from the tile grout on the vanity was apparently washed down the sink and caused the sink not to drain when we started using the bathroom. I did have to call Peacock back recently as I noticed the grouting between the backsplash and countertop as well as the sidewall tiles and shower floor was cracking and crumbling. They were prompt in sending out a person to fix this with flexible caulk (which should have been used in the beginning). All in all, the job is beautiful. The workers were wonderful about cleaning up after themselves everyday (except the last worker on the job as described above). We have used this company before, twice and did have a few problems but they were good about fixing most of them. Now as I watch HGTV remodel shows, I think we might have done better with the price. I realize prices can change but I see remodels of homes in pricey California with rehabs that use top-of-the-line materials (which we did not) and they still, today, cost less in the same square footage.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45,000
Diann V.
10/2011
4.0
home remodeling
 + -1 more
They were very quick. We really had to be on the ball as far as making sure that the people who did the job actually knew what they were supposed to be doing. We spent a lot for the project. I love my kitchen overall. They did a good job. They gutted it and sealed it off like they said they would. The kitchen was gutted and reconfigured in three weeks. It was pretty impressive. They are pretty good compared to other companies. They claimed that they were going through growing pains at the time because they had laid everybody off.
Description of Work: We used Peacock & Co Inc. for a whole kitchen remodeling.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$36,000
Kathleen K.
10/2011
5.0
countertops, hardwood floor, remodeling, woodworking, home remodeling
 + 3 more
Overall the job went very well from start to finish. This job was seven years ago and I don't remember their being a problem with anything. The job was finished Jan 2004. We started talking with them in Oct 2003 and I don't remember when they actually started the job. I thought it all went in a timely matter, especially since it fell over the Holidays. It took a little longer but only because we had ask for so many extra things to be done. Their designer helped us with so many things. He had ideas that helped us to make better decisions. The designer also worked with our decisions and ideas. We were able to go down to the co store, office to look at all the selections for cabinetry and ideas for our kitchen. They were very good about helping us design our kitchen. All of the job site was always cleaned up and hauled away. Even the old appliances. This was something we agreed upon in the contract. I gave an estimate of $60,000.00 for the job, I don't remember exactly the total amount. We kept adding things to be done so of course it added up. We added hardwood floors in living dining area and hallways. Also pine ceilings and beams in living dining area. Also pine ceiling and walls in hallways. We wanted a rustic look and they did what we ask without a problem. Very Happy with the way everything turned out and we don't regret the money spent or what we did. The staff is very professional and always helpful.
Description of Work: Complete gut and remodel of kitchen. Put us in contact with a granite company to pick out our granite. Contacted hardwood flooring company to install our hardwood floor, which was done on all the rooms of our main floor. We ordered beams and doors from out of state that we wanted installed and they did that. There was lots of extra work that we ask for that they did, (this work was not in our original contract or price). We of course were charged extra for it but they were very good about working it into their schedule. There was some custom carpentry work that was done and the job was excellent. We had ask for a window to be framed out in tile and it looked beautiful when done. I ordered a custom tile piece for above the stove and it look beautiful when finished. They also did a custom hood which I really like. The did a lot of work for us that was done around things that we picked out and ordered from all over, Everything turned out beautiful. Very Happy. There was a two year warranty on their work and at just about the end of the warranty I had to call about the furniture front of the fridge, (it was coming loose) they were right out there to fix it. Very pleased with the service. Very nice people to work with. They were there everyday and on time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60,000
Mary Anne B.
03/2011
5.0
roofing
 + -1 more
Peacock was much more professional than any roofer we've dealt with in the past. They did excellent work and cleaned up before they left every day.
Description of Work: The house needed a whole new roof, due to a hail storm.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$38,000
Nancy C.
01/2011
5.0
home remodeling
 + -1 more
I was pleased with the job.
Description of Work: Kitchen remodeling
Rating Category
Rating out of 5
Yes, I recommend this pro
Robert W.
12/2010
4.0
remodeling
 + -1 more
They were very courteous, prompt and did the job well. I would recommend them and would not have any hesitations using them.
Description of Work: I used the services of Peacock & Co Inc two weeks ago. They installed a couple of fans and they are going to do some roof repair in spring.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Kathleen K.
10/2010
5.0
countertops, remodeling, woodworking, home remodeling
 + 2 more
We had several people out and chose Peacock. The were there everyday on time and very professional . We had ask for extra work to be done that wasn't the plan originally and they did the work. It ended up being more money than we originally planned for but was well worth it, This went thru the holidays and they never took off any extra days except for Christmas of course and New Years. Contact with the office was always handled promptly and we couldn't have been more pleased. If we wanted to change a design they accommodated with no hassle. The tile work they did was awesome. We had a lot of design ideas of our own that they helped us with and applied to our remodel. They made the contact for the hardwood flooring and it was installed by someone else. Very happy with that. They hauled away all the trash from the remodel and cleaned up after themselves everyday. They have a warranty on their work and just about at the end of the warranty we had a problem with our cabinet doors and they were prompt to come out and take care of it with no charge to us. We have since had no problem with anything. This was approximately six years ago.
Description of Work: Complete remodel of our kitchen, made contact for hardwood flooring, woodwork done in living room ,entry, hallway. Installed doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathleen W.
09/2010
5.0
remodeling
 + -1 more
Two years ago Peacock went over a plan with us, sent out a team to continue planning and guiding us in selecting items for redesign. Just before the project started, a crew came through to do a walk through so everyone was on the same page and knew expectations. The project took about a month. We were able to make adjustments along the way as we saw needs. The Peacock team is professional and desires to satisfy the customer. I really appreciated how they clean up at the end of the day and take away all trash quickly and efficiently. They donated some of our cabinetry that was reusable to Restore. I was VERY happy with the end results. The bathroom is stunning--very modern looking and great colors. The kitchen turned out beautiful with new quartz countertops, colors that flow with our family room designs and a water problem that had existed was finally resolved. Peacock persisted until we were completely sure it was resolved. This past summer again we hired them to redecorate and remodel primarily the second story of our home, as well as the dining room on the first floor. We started in June and again it took about a month. Peacock does quality work. If you are not satisfied, they will make adjustments. The painter was excellent. The carpenter on the job has a wide range of skills and the bathroom cabinets turned out very clean and good-looking. They reused the mirror in the bathroom and redesigned it into two mirrors with added trim. We were able to retain the floor tiling because our project manager used a product that cleaned it up and made it look new. Saved us some money. Overall, the team did a really nice job. I would highly recommend them because the company has good work ethic and excellent customer satisfaction policy.
Description of Work: *This past June we had Peacock put in all new cabinets and plumbing in our master bathroom, paint all wall in 4 upstairs rooms and the dining room after removing wallpaper and borders. They also painted hallway and stair walls. Amount above represents 2010 costs. Two years ago they remodeled the kitchen, two bathrooms, laundry room and dinette and did some painting in the family room.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$13,000
Pat K.
09/2010
5.0
contractors, countertops, hardwood floor, home remodeling
 + 2 more
They were good. They listened to me. They worked within our budget and they helped me think things through I had not thought of in doing the remodeling. Their workmanship was great.
Description of Work: They remodeled our kitchen. They installed hardwood floor and they installed new cabinets and all of the hardware and new Formica counter tops.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Kitchen and Bath Remodeling,
General Remodeling,
Countertops and Backsplashes,
Finished Carpentry and Woodworking,
Roofing,
Hardwood Flooring Sales and Installation,
Basement Remodeling,
Sunrooms and Patio Enclosures,
Unfinished Carpentry
FAQ
Peacock & Co Inc is currently rated 4.1 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Peacock & Co Inc accepts the following forms of payment: Check
No, Peacock & Co Inc does not offer free project estimates.
No, Peacock & Co Inc does not offer eco-friendly accreditations.
No, Peacock & Co Inc does not offer a senior discount.
No, Peacock & Co Inc does not offer emergency services.
Yes, Peacock & Co Inc offers warranties.
Peacock & Co Inc offers the following services: Additions, basements and garages, screen rooms, bathroom, kitchen & remodeling.