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LOWE'S

Kitchen and Bath Remodeling, Flooring Sales and Installation, Hardware & Home Improvement Stores,

About us

DBA: LOWE'S OF SOUTH BEND, IN #2593.

Services we offer

APPLIANCES, WATER HEATERS, COMPACTORS & DISPOSERS, FLOOR CARE, AIR CONDITIONERS, BATH TUBS & SHOWERS, CABINETS & COUNTERTOPS, CEILING FANS, FAUCETS & FIXTURES, FLOORING, INTERIOR DOORS, HOME DÉCOR, LADDERS, LUMBER, MASONRY & PLUMBING, ELECTRICAL, FENCING, GUTTERS, DECKING & DOORS, OUTDOOR POWER EQUIPMENT, LIGHTING, PATIO FURNITURE, PAINT & STAIN, WINDOWS, PLAY EQUIPMENT & ACCESSORIES.

Reviews

4.242 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
10%
3
10%
2
10%
1
10%


Rating CategoryRating out of 5
quality
4.3
value
4.1
professionalism
4.4
responsiveness
4.2
punctuality
4.2
Showing 1-25 of 42 reviews

Robert B.
06/2018
5.0
decks
  + -1 more
1. They showed up as promise to give us an estimate. 2. They started a week before they said they would. 3. The built one sturdy deck and a ramp with a gentle slope so my wife can get down in her wheelchair. 4. It took three days to complete the work.
Description of Work: We wanted to get a deck with a ramp built on to the back of our house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Angel K.
06/2015
5.0
home improvement stores, home remodeling, plumbing
  + 1 more
We are very happy with the results! We priced quartz at several different providers. Lowe's had a sale price on a higher quality quartz that we liked. We took our preliminary measurements in to the kitchen specialist, and figured out all the costs in advance. The kitchen specialist told us that we would be contacted by a company that would make a template; the company contacted us within 2 days of our order, to set up a mutually convenient time for measuring. After about two weeks, the countertops were manufactured. Then we made arrangements for installation during week #3 or #4. That is exactly how things worked out! We also arranged for the plumber to disassemble and reassemble our plumbing. I would recommend this because it could turn out to be more intricate plumbing issues than expected. The plumber came out the morning of our installation, and returned 48 hours later to hook everything back up. The granite installers did an awesome job; they were on time, professional, hard working, informative, and polite. They worked non-stop for 4 1/2 hours, tearing out our old countertops, and installing our new ones. There were only two minor problems we experienced. The first was that there was not a "kitchen specialist" available on two occasions when we went to the store to order our kitchen. I would recommend making an appointment in advance. The second was that the Lowe's installation department did not seem to know what final appointment arrangements we had with the countertop manufacturer or the plumber. I called them, just to make sure we had everything squared away. Overall, Lowe's did a great job; the price was fair, it was adequately coordinated, and the best thing is that they warranty their work.
Description of Work: We ordered new quartz countertops for our kitchen. Lowe's arranged the manufacturing, the measuring and installation of the countertops, along with coordinating the plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Deborah R.
06/2014
5.0
home remodeling
  + -1 more
Although Lowes subcontracts services for installation they did it for free as they do every year. Not the first time I have had this done and will do it again. Quick, courteous and efficient. Went the extra mile to be sure I was satisfied.
Description of Work: laid wall to wall carpet in the home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Terri M.
05/2014
4.0
home remodeling
  + -1 more
Once they got there it was fine but we were headed out of town the next day. They arrived to late.
Description of Work: Did not show up when they made the appointment. Measured from Carpet.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$35

Sue C.
05/2014
5.0
doors
  + -1 more
Everything that I have dealt with them has been good. The cost of the service was somewhere between $600 and $700. I bought a new door and then they took one of my existing doors and turned it so that it would swing the other way. The experience turned out really well and I wish that I would have swung the other door the other way years ago. I also desperately needed a new exterior door because my other one was not closing. They did a nice and wonderful work. They were very pleasant while they were here and they did what they said that they were going to do. They also did a wonderful job in the store helping me out there finding the things that I needed. So, if you are not 100% sure what you are doing or what you need to do, they will help you out. They did a great job. There was one little thing that they told me that they could not do anyway but I wish that they could figure out a way to do that.
Description of Work: I used Lowe's probably a month or a month and a half ago for installing some interior and exterior doors for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Scott S.
04/2014
3.0
carpet installation
  + -1 more
The installation was good. That was my only concern, if it was a little more excess, I would accept it. They were adequate. I could say that they have to be mindful of the quantity that is quoted.
Description of Work: The installers over estimated my carpet by more than I would have expect first the quality.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$3,300

Henrietta V.
04/2014
2.0
countertops
  + -1 more
At the time of the installation of the counter top, the kitchen was completely torn apart. We were waiting for that moment to install the counter top and Lowe's were told that the counter top wasn't available anymore. The total scheme of the kitchen was built around that counter top. The counter top material actually comes from Spain but they couldn't get it from Spain and then they found a piece in Canada. All these had been carefully choreographed because I was leaving the country for 6 weeks. Instead of having everything done by the time I left, the kitchen counter was completely demolished so my wife spent 3 weeks with no kitchen counter tops, no sink, and no dishwasher. They continued to delay and continued to have problems with it. It was finally installed after a major flare-up between the installer and our contractor. Lowe's is very low on my appreciation list right now. We'd never go back to Lowe's for anything significant like that again.
Description of Work: We went to Lowe's for a counter top.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0

$4,000

Constance R.
01/2014
5.0
carpet installation
  + -1 more
Removed old carpet in living room, stairs and up stair hallway. Installed new padding and carpet in all three, very prompt, clean, done in no time at all. The 3 guys very nice and professional.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Flint C.
08/2013
2.0
flooring contractor
  + -1 more
We went to Lowe's to get a good selection, and, as they are a major store, we thought they would have the best installation available. After we choose our flooring, the installer contracted by Lowe's to do the installation came out to take measurements of our home in order that Lowe's could give us a final price. The woman who came out was friendly enough, however she strongly objected to tiling under the dishwasher, saying that this would only cause us problems in future. When told that I had been warned by many contractors to make certain to do this as it would otherwise cause a leveling and water dam problem if the machine leaked, she said they must not be flooring contractors. The measurements done, the project paid for, and the installation scheduled, the first step was the tile. The contractor sent one man out to do the tile. He arrived at approx.
Description of Work: We bought carpet to redo approx. 1500 square feet of living space, and tile to do one medium and one small bathroom from the Lowe's in South Bend, IN off Ireland Rd. They recommended and contracted the labor to do the job.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$7,500

John G.
07/2013
5.0
home improvement stores
  + -1 more
Price wise, they are great. I think anyone that knows about Lowe's knows that they have just about everything you need and the prices are real competitive. The people in the store are very helpful. We are there all the time.
Description of Work: Lowes is our home improvement store. I was there yesterday buying 2 gallons of paint.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Peggy R.
07/2013
1.0
home remodeling
  + -1 more
I have nothing good to say about them. I started last July and it ended up being a 6-month project. My primary complaint is, they never came to my house to measure and as a result, they ended up installing a dishwasher that I could open maybe 12 inches, it bumped up against the stove, so I couldn't open the door all the way. They ended up having to reinstall the countertop and a sink base. I ended up with 17 pages of notes from contacts with them. I ended up getting nowhere; it was only because they had a really nice installer who actually subcontracted with Lowe's and went to the store manager on my behalf. I had them just once; they got their money and then they didn't seem to care. I like my cabinet but the overall experience I'd have to say is an F. The price was pretty average and their punctuality was good. Their quality of work was horrible. I would never use them again.
Description of Work: I used Lowe's for my kitchen remodeling.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$7,000

Jo Anne R.
06/2013
1.0
carpet installation, countertops, hardwood floor, plumbing, home remodeling
  + 3 more
They put carpeting in the family room and torn up the paneling. Then they put the sink in and that was a mess, I was supposed to have a faucet and a new sink but they bring a garbage disposal. Nothing went well. I didn't like the floor they installed. They didn't seem to know what they were doing.
Description of Work: They put in a kitchen floor, a sink, a counter top and installed carpeting.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$10,000

Rachel H.
03/2013
5.0
flooring contractor
  + -1 more
Ward's Garage Door in Osceloa performed the work in a very professional manner. They did a great job!
Description of Work: Broken garage door opener was replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239

james Y.
02/2013
5.0
fencing, flooring contractor, water heater repair, home remodeling
  + 2 more
great pulled up old put down new perfection
Description of Work: Best experience A plus service as always

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

JAMES V.
01/2013
2.0
flooring contractor, home remodeling
  + 0 more
I was charged $35 by Lowes because the flooring contractor was required to perform a test to determine if there was a presence of asbestos . I clearly told the saleperson that there wasnt a concern. He however said it was and quot;company policyand quot; to have this done. The person who came out to field measure never even mentioned asbestos, or the need to test for it. That showed me right there that Lowes is most likely scamming everyone for this test.
Description of Work: Carpet premeasure
Rating CategoryRating out of 5
$70

Shirley H.
07/2012
5.0
bathtub refinishing
  + -1 more
They did the job well, and they were on time.
Description of Work: They took the linoleum floor up, replaced base wood flooring from water damage. The laid the tile and did the grout work. They also installed new trim and trimmed down the bathroom door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DEL D.
05/2012
5.0
home improvement stores
  + -1 more
They were very nice, and helpful. They were prompt, and professional. Their prices are reasonable. I will continue to shop there.
Description of Work: We purchased an awning for the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Marcia T.
05/2012
5.0
doors
  + -1 more
We had our home broken into and needed to replace the door because of it. We went to Lowe's because they were on our insurance list of approved contractors. Our door was smaller than the standard door, so we had to order a custom door. The salesman was very knowledgeable about the products available and helped us choose the best door for our home. Once the door had be made the contractor that was sent out to install the door was on time, professional, friendly, and knowledgeable. I felt comfortable with him in my home.Overall, it was a great experience.
Description of Work: Replace back door and frame.Replace storm/screen door and frame.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Tracy E.
05/2012
5.0
water heater repair
  + -1 more
They provided me with excellent service. I would use them again in the future.
Description of Work: I used Lowes to install a water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,170

Jackie H.
04/2012
4.0
home remodeling
  + -1 more
.I think they are excellent. I am very satisfied with their work.
Description of Work: .I had Lowe's for a remodeling project we had with our bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Carol R.
03/2012
4.0
roofing
  + -1 more
I like that Lowe's backs their contractors, which provides some extra security. Their crew was light, they had two people, and were done in four days. They cleaned up around the house very well and did good work.
Description of Work: I had Lowe's come out to put on a new roof and do some repairs.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$8,000

Debbie H.
06/2011
4.0
flooring contractor
  + -1 more
I went to Lowes to order laminate flooring for my kitchen and great room. One of the sales guys and I went through ordering everything I would need after they had their installatiion guy come out and measure and talk with me about the rooms and configuration. After we got all the materials ordered, there was a problem with their computer systems and he could not get the system to produce an invoice for me. He asked me to come back later that day, which I did. When I returned to get the invoice, the order was then no longer in the system. So, he got another sales guy to check it out, and it definitely was not there, so the two of them went through and replaced the entire order, generated an invoice and I paid for the flooring. So there were 2 sales guys involved in placing the order. I was told that the installation guy would call me with delivery. The installation guy did call, who was the same guy who had come out to measure and we decided that he would deliver the product the Friday night before Memorial Day, and installation was scheduled for the Tuesday following labor day. I rearranged my work schedule to be sure I was in town and available to be at the house on Tuesday and Wed to allow for completion of the installation. The Thursday before Memorial Day, I get a call from yet a third sales guy at Lowes, saying that he was going to need to reschedule installation because the guys who sold me the floor did not realize it was not in stock laminate and that it had to be ordered from the warehouse. He made it sound like it was no big deal, they would just reschedule installation. I proceeded to inform him that was unacceptable. I let him know that 2 sales guys had looked at the product to order it, I had to order it twice because of computer issues, and I had rearranged my schedule to allow for the installation and I would not accept anything less than installation happening when it had been scheduled. He seemed very shocked by my answer, but I informed him I expected a job to be done right the first time. So he scrambled to try to get the product delivered on Memorial Day. He did call me back later and told me he hoped that the product could be delivered Sunday evening and that the installation guy would deliver it Monday, Memorial Day. He would keep me informed. He was actually quite happy that he had made it work except that he did not ask if I had intended to be home and avaialble on Monday, Memorial Day to receive the flooring. When I told him I had plan, he said it was the best he could do. So I had to change my holiday plans to be available to take delivery of the floor since it needed to be in my home for a period of time before installation. Also, the installation guy had to give up time on his holiday to deliver it because of the sales guys mess up. The flooring did arrive Monday evening and from there everything was great. The installation guys were wonderful! They arrived right on time on Tuesday and worked straight through the day, not taking a lunch break or any significant breaks at all. They were great. The finished up on Wed afternoon and the floor looks beautiful. Couldn't be happier with the product and the installation team.
Description of Work: Lowes sold me Laminate flooring, and provided installation services.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,400

Stan Adeline S.
02/2011
5.0
doors
  + -1 more
They did a great job. All of the doors look great. I have had them do work on 5 of my homes, I have always been incredibly satisfied. Ever since the first time I used them in 1991 I have continued to have them out to install doors and I have used them to purchase materials.
Description of Work: I purchased 3 different storm doors from them and had them install them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris H.
06/2010
5.0
doors
  + -1 more
Great. They even wash the door when they were done.
Description of Work: $200 for full a window storm door and $99 for the installation. Note while we purchase the unit from Lowes in Mishwaka they outsource the installer. I dont remember who the install was working for Lowes but they did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Barbara C.
08/2008
5.0
flooring contractor, hardwood floor
  + 0 more
These people were amazing and completely interested in making sure I got what I wanted. True professionals.
Description of Work: Had a new wood floor installed in my great room. The only company that answered when I called, instead of having a machine to leave a message. Immediate response and exceeded every expectation. They have a showroom that is beautiful! Would recommend these folks to everyone. Worth every penny I spent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000
    • 1(current)
    • 2

Contact information

250 W IRELAND RD, South Bend, IN 46614

www.lowes.com

Service hours

Sunday:
8:00 AM - 7:00 PM
Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
6:00 AM - 10:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Kitchen and Bath Remodeling,
Flooring Sales and Installation,
Hardware & Home Improvement Stores,
Doors,
Countertops and Backsplashes,
Decks and Porches,
Plumbing,
Fencing,
Carpet Sales and Installation,
Water Heaters,
Hardwood Flooring Sales and Installation,
Roofing

FAQ

LOWE'S is currently rated 4.2 overall out of 5.

Sunday: 8:00 AM - 7:00 PM

Monday: 6:00 AM - 10:00 PM

Tuesday: 6:00 AM - 10:00 PM

Wednesday: 6:00 AM - 10:00 PM

Thursday: 6:00 AM - 10:00 PM

Friday: 6:00 AM - 10:00 PM

Saturday: 6:00 AM - 10:00 PM

No, LOWE'S does not offer free project estimates.
No, LOWE'S does not offer eco-friendly accreditations.
No, LOWE'S does not offer a senior discount.
No, LOWE'S does not offer emergency services.
No, LOWE'S does not offer warranties.
LOWE'S offers the following services: APPLIANCES, WATER HEATERS, COMPACTORS & DISPOSERS, FLOOR CARE, AIR CONDITIONERS, BATH TUBS & SHOWERS, CABINETS & COUNTERTOPS, CEILING FANS, FAUCETS & FIXTURES, FLOORING, INTERIOR DOORS, HOME DÉCOR, LADDERS, LUMBER, MASONRY & PLUMBING, ELECTRICAL, FENCING, GUTTERS, DECKING & DOORS, OUTDOOR POWER EQUIPMENT, LIGHTING, PATIO FURNITURE, PAINT & STAIN, WINDOWS, PLAY EQUIPMENT & ACCESSORIES.

Contact information

250 W IRELAND RD, South Bend, IN 46614

www.lowes.com

Service hours

Sunday:
8:00 AM - 7:00 PM
Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
6:00 AM - 10:00 PM