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First Response Disaster Restoration Specialists

Drywall, Mold Testing & Remediation, Water & Smoke Damage,

About us

First Response is a 24 hour full-service contractor, specializing in insurance restoration. Our services encompass the assessment, mitigation, restoration and reconstruction of property damage caused by water, fire, smoke, or mold. Any time disaster strikes, quick action is what may save your property - trust your home or office to our 24/7 Emergency Service and extensive knowledge of water removal, mold prevention, structure drying, and contents restoration...

Business highlights

46 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning, water and flood, mold, biohazard damage remediation, damming of ice, storm & wind, fire and smoke & media blasting.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
100%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Showing 1-1 of 1 reviews

Nancy B.
12/2014
4.0
drywall
  + -1 more
The initial process took 1 week. Ceiling in 1 room collapsed & they came right away the 1st time, but they initially refused to come when the remainder of the ceiling began to give way. Eventually they came out & took care of it as well. On the last day of the drying process the garage was overlooked as there hadn't been proper documentation on it in the beginning. However, once we discovered that it hadn't dried, they came out to take care of it. I gave a lower rate on both responsiveness & quality due to the hassle on the ceiling issue & the garage being overlooked. Otherwise, I would have given them an A for everything. Their initial response was wonderful! I wish I could give them a higher grade, but honestly there were those bumps & yet they took care of both issues without any further hassle, so a 1 point loss was given. The cleaning that was done inside was stellar! The garage cleaning was so-so. Price was not given as almost everything was billed through the insurance company & hasn't been finalized so I haven't seen the totals.
Description of Work: Immediately tarped roof during rain as water was leaking into house. Once the roof was covered, they brought in drying machines & de-humidifiers. Triaged 1 bedroom ceiling as it collapsed (twice). Cleaned after drywall was done (three times, twice inside & once in garage).

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    1919 S Michigan St, South Bend, IN 46613

    www.firstresponsedrs.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:30 PM
    Tuesday:
    7:30 AM - 4:30 PM
    Wednesday:
    7:30 AM - 4:30 PM
    Thursday:
    7:30 AM - 4:30 PM
    Friday:
    7:30 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Drywall,
    Mold Testing & Remediation,
    Water & Smoke Damage,
    Excavating,
    Carpet Cleaning

    FAQ

    First Response Disaster Restoration Specialists is currently rated 4 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 4:30 PM

    Tuesday: 7:30 AM - 4:30 PM

    Wednesday: 7:30 AM - 4:30 PM

    Thursday: 7:30 AM - 4:30 PM

    Friday: 7:30 AM - 4:30 PM

    Saturday: Closed

    First Response Disaster Restoration Specialists accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, First Response Disaster Restoration Specialists does not offer free project estimates.
    No, First Response Disaster Restoration Specialists does not offer eco-friendly accreditations.
    No, First Response Disaster Restoration Specialists does not offer a senior discount.
    Yes, First Response Disaster Restoration Specialists offers emergency services.
    No, First Response Disaster Restoration Specialists does not offer warranties.
    First Response Disaster Restoration Specialists offers the following services: Carpet cleaning, water and flood, mold, biohazard damage remediation, damming of ice, storm & wind, fire and smoke & media blasting.

    Contact information

    1919 S Michigan St, South Bend, IN 46613

    www.firstresponsedrs.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:30 PM
    Tuesday:
    7:30 AM - 4:30 PM
    Wednesday:
    7:30 AM - 4:30 PM
    Thursday:
    7:30 AM - 4:30 PM
    Friday:
    7:30 AM - 4:30 PM
    Saturday:
    Closed