I had a clog in my main sewer line. The water in the toilet in my master bathroom wouldn't go down. I also had water and sewage that came up from my shower drain in my guest bathroom. I called Drain Surgeon around 8:30 AM. They were already booked today so we made an appointment for tomorrow morning. They called me around 1:00 PM and said they could be at my house in 30 minutes! I was ecstatic that they could be here today. The two guys were very efficient and figured out where to look for the clog pretty quickly. They were able to open up the clog (it was a lot of hair). They made sure that the toilets were flushing ok, and we also tried running the sink water and the shower. They were so very efficient! They were also very neat and tidy. The only things I had to clean up was from the initial mess before I called them, and I also had to move my boxes back in the basement (ha ha; I have way too much junk downstairs). I would highly recommend Drain Surgeon! A+++
Description of Work: Cleared a clog sewer line
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Ramona W.
04/2022
5.0
plumbing, drain cleaning
 + 0 more
They're on time. They will call you if they can't make it. Very considerate of your time and money. we've been using the for 25 years now.
Description of Work: unclogged some drains and fix faucet
Rating Category
Rating out of 5
Yes, I recommend this pro
Betty S.
01/2017
5.0
plumbing, drain cleaning
 + 0 more
Excellent! Quick, efficient, very professional and very curtious.
Description of Work: Drain unplugged.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Paul R.
12/2015
5.0
plumbing
 + -1 more
unknown
Description of Work: They installed a new kitchen faucet for me. I've used them before for other plumbing jobs and always had a great experience. HIGHLY recommended.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Danita K F.
12/2014
5.0
drain cleaning
 + -1 more
I had called another service provider and they were giving me a hard time. They had wanted my credit card number before they went out to do the work. I felt uncomfortable with this. I cancelled that call and called Drain Surgeon last minute. They were more than willing to work with me and they took my payment after the work was done. He got out to the property earlier than promised and my tenant is very happy. It was excellent. It couldn't have been any better. I called them from out of the area and they were quick to get out there, easy to work with and they did a great job. I would recommend them. I talked to Nick over the phone and he was very friendly and professional. I told him I was an Angie's List member and he gave me a discount.
Description of Work: They cleaned the drain in a tub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Susan O.
08/2014
5.0
plumbing, drain cleaning
 + 0 more
I did not know who to call and was a little apprehensive as I did not have anyone I felt I could trust. As a single woman (64), I am always concerned about any sort of service work and if the company is being honest. I found Drain Surgeon on Angie's list with 2 very good reviews and one from a couple of years ago that was not so good, but I decided to try them. They are located close to my home and agreed to call me at my office 15 min. before they would get to my house as I told them that is how long it would take me to get home. We both arrived at almost the exact same time and Tony and Nick were the 2 service techs that came. They were very polite, friendly and very respectful. I was comfortable with them and they did a great job and got the drain cleared with some sort of electric auger within about 15 minutes. They had accidentally broken a small piece of PVC pipe that goes into the wall but they replaced it and told me about it so that was a pleasant surprise as that showed me they were very honest. I would highly recommend them and will use them for any future plumbing issues I may have.
Description of Work: They cleared my bathroom sink drain that had been an issue for about 6 months of draining very little and at times, it would take hours to empty just a small amount of water. I did not know who to call, so checked Angie's List and found them listed with prett good reviews.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Sharon N.
07/2014
5.0
plumbing
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Diane C.
02/2014
5.0
drain cleaning
 + -1 more
.
Description of Work: Cleaned tol sewer line
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$190
Stuart S.
07/2013
5.0
plumbing
 + -1 more
They showed up promptly - within 24 hours of my request for service. The workers explained each step of their process - and discussed possible causes of the problem. They cleaned up after themselves in a very professional manner.
Description of Work: Cleared blockage in kitchen sink drain
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Roxie B.
06/2013
5.0
plumbing, drain cleaning
 + 0 more
The service was quick and prompt
Description of Work: unclog bathtub drain
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Matthew M.
05/2013
5.0
plumbing
 + -1 more
Another plumber came out from a different company and after about 30 minutes said that he couldn't fix the problem. He told us to call Drain Surgeon. So we did. They not only fixed the problem but charged us less than than the original company.
Description of Work: Provider cleared a shower drain for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Gerald W.
05/2013
4.0
drain cleaning
 + -1 more
It went real well. They were a little expensive, but I guess that is the way plumbers are. They were competent. They came out and fixed it right away. The price was more than I thought it would be. There were two guys and they came in and got it done really quickly.
Description of Work: I used Drain Surgeon Inc. to fix a gas line to the fire place because it wasn't working.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Darcy W.
05/2013
5.0
plumbing
 + -1 more
See Above.
Description of Work: I called Drain Surgeon because of a leaking 2nd floor shower drain that was starting to damage the first floor ceiling below the shower. An appointment was set for the following day. Within the scheduled time window, two technicians arrived which was somewhat surprising because I expected only one. They immediately assessed the condition and determined that the only way to access the leaking connection was to cut out a section of the first floor ceiling (which was as I had expected). They cut as small a piece from the ceiling as was possible while still allowing access to the leaking shower drain. Removal of the old drain line was very challenging due to the cramped location between the ceiling joists and location of nearby water supply piping. They tried several different method of unscrewing the old drain line but could not loosen it. They finally had to break apart the old drain line fitting to the shower floor. Once the fitting pieces were removed they determined which compenents had to be replaced. They left to get the needed components and returned a short time later. Installation of the new components was completed quickly and they ran the shower to assure that there was no more leakage. They also provided contact information for couple of dry wall technicians that could repair the ceiling cutout. Overall, the service was good for the following reasons: The appointment was scheduled for less that 24 hours after I called The technicians arrived within the promised time window. The technicians immediately and correctly assessed the condition and the needed steps to repair it. Two technicians were sent, which proved necessary to repair the leak. The technicians minimized the ceiling damage necessary to repair the leak.. The technicians minimized the spread of debris from the repair. The technicians dilligently worked to overcome the challenges presented by the cramped location, stuck fitting, and overhead work conditions. The repair was completed within the minimum amount of time necessary. The technicians kept me informed of their progress. The bill for their services was reasonable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
james H.
03/2013
5.0
plumbing
 + -1 more
had them come to unplug my floor drain they could't reach the sewer line they had to tear up floor to get to the pipe the pipe had a hard ball in it and the pipe was corroded and closed off
Description of Work: tore up basment floor to replace drain from floor drain to sewer line they did a great job have not had any more troubles
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
William B.
01/2013
5.0
plumbing, drain cleaning
 + 0 more
Great. Available quickly. Cap of septic tank. Cleared clog from tank end avoiding messy indoor (basement) service. Quick, clean, friendly.
Description of Work: Cleared clogged main line between house and septic tank.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
Priscilla H.
01/2013
4.0
plumbing
 + -1 more
Ser
Description of Work: The father and son team arrived on time. My kitchen sink was clogged and drained within 15 minutes, using a professional declogging machine. Brief explanation of the problem and procedure was given in a courteous way. Service fee was appropriate. Would call them back and most certainly recommend the service to others.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$95
Kathleen H.
01/2013
5.0
plumbing, excavators, septic tank
 + 1 more
again, it went well. as I stated above, and quot;OVERALL.and quot;
Description of Work: I have an older small home that was built by a handyman in the 50's. Its pretty outdated and its got a small crawl space. After owning it for about 15 years, the toilet just was not working well. The fixture was ok, and the septic was deemed ok by the my long-term septic service. So I called The Drain Surgeon, and he came out to have a look. Well, first of all the toilet was not vented. This is a basic must, and he installed venting in less than a day. However, he discovered after some manual digging next to the house that the drainage to the septic was leaking out. He needed to get help to get a better look at more of the drain pipe. So he brought a Bobcat out the next day and went to work with some manual help from a younger fellow he brought that day. He showed me more of the problem as the digging progressed. It was obviously leeching out near the house. The pipe was just plain old and needed some replacement. For a thousand dollars, he replaced the broken part of the drain pipe, and installed the vent next to the house, without going thru the 'short' attic. I feel very certain that he was not only professional but definitely fair priced. I can only imagine how this problem could have cost 3 times as much and I would not have known the difference. Part of the drainage pipe runs under a small garage that was built after the septic was installed. Another drain service company could easily have tried to tell me the whole system was old and needed replacement. Based on what I saw, I would have been inclined to believe it. But instead, The Drain Surgeon did only what was needed, I have had no further problems, and its been at least 7 years since he did the work. In fact I think its more like 10 years. The area that was excavated was put back neatly, it was a shady area with limited foiliage. I was glad to have it done so quickly too. I continue see his truck(s) around from time to time, and my impression is that he does not have any problems finding jobs.. he is honest, fair and gets the job done quickly and without suprises. I can easily recommend him- strongly!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Aimee R.
12/2012
5.0
plumbing
 + -1 more
I called him on a Sunday to talk thru the issues. He gave me several things to look for and try myself to make sure the sump pump was truely broken. I had already looked those up on the internet but really appreciated that he talked me thru that. We set up a time for him to come on Monday. He was here earlier afternoon. He spent about an hour installing the new pump. He was clean and quick. We are very pleased with his service.
Description of Work: Very pleased with the responsiveness. He came the very next day. I particularly liked that when I called him, he walked me thru several things to check to make sure the sump pump was really broken. Most would not have tried to help me avoid a service visit. He was punctual and quick when he was here. So far the pump has worked great! Thank you!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$625
Aliceanne O.
12/2012
5.0
plumbing
 + -1 more
Our meter is in a bad location and the pipes around it can be inadvertently hit if one moves things around in the utility room. So it was no surprise to one day find we had damaged the pipe and had a leak. Drain Surgeon came out that day and repaired it. They did a good job and cleaned up after them selves.
Description of Work: Repair damaged copper pipe above the meter. We have used Drain Surgeon several times. I think we had them out for something since this June date but I could not find the receipt. So since I knew the exact date and cost for the pipe repair I am using that.. The people from Drain Surgeon do a good job and charge a fair price
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$128
Debbie S.
11/2012
5.0
plumbing
 + -1 more
It went great. The guys installed the water filter and we have not had any problems with sand in our water since. We were given instructions on how to change the filter.
Description of Work: Previously, we had a clogged drain taken care of and an estimate was given for the work that was done on this visit. A whole-house water filter was installed because when our new pump was installed at the first of this year, we kept getting sand clogging our outside hose timers and in from our sink faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$228
Paul A.
08/2012
4.0
plumbing
 + -1 more
There were leaks in our drains and Drain Surgeon fixed the problem.
Description of Work: We have used Drain Surgeon for plumbing services.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Greg W.
06/2012
5.0
drain cleaning
 + -1 more
I have been using them for 10 years, and they do a very good job. They are prompt and courteous. I would highly recommend them.
Description of Work: I use Drain Surgeon whenever I have a drain problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
laura H.
08/2011
5.0
plumbing, drain cleaning
 + 0 more
When I called for an estimate for the garage drain. they were on time found the problem before within 15 minutes. When they returned for the install of sink and toilet they were ontime, installed quickly and did a great job.
Description of Work: These guys are GREAT!! They helped me with an longstanding drain problem in my garage. Everyone else that I had look at it recommended expensive fixed when in fact it was a plugged pipe which they fixed quickly. I had them come back and install a new sink and toilet....another job well done. They were very thorough and did exactly what I asked them to do.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Aliceanne O.
01/2010
5.0
plumbing
 + -1 more
The trap had frozen then cracked so needed to be replaced. It was to a drain that was in a difficult location behind appliances. Drain Surgeon did a great job replacing it and did not over charge.
Description of Work: Replaced a 2 inch trap.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$128
Aliceanne O.
01/2010
5.0
water heater repair
 + -1 more
Hot water heater was not heating. They got it started. They were efficient and did a good job. It was good to have hot water again.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Septic Systems,
Excavating
FAQ
Drain Surgeon Inc is currently rated 4.9 overall out of 5.
Drain Surgeon Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Drain Surgeon Inc does not offer free project estimates.
No, Drain Surgeon Inc does not offer eco-friendly accreditations.
No, Drain Surgeon Inc does not offer a senior discount.
No, Drain Surgeon Inc does not offer emergency services.
No, Drain Surgeon Inc does not offer warranties.
Drain Surgeon Inc offers the following services: Sewer Cleaners & Repairers,Plumbing-Drain & Sewer Cleaning,Sewer Cleaners & Repairers,Plumbers