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Bob Miller's Appliance

Appliance Sales and Installation, Appliance Repair - Small, Appliance Repair,

About us

Locally owned since 1961, our service, price, and selection make your appliance or mattress purchase easy. From sales, delivery, service and parts we take care of everything from beginning to completion - with delivery, set-up and removal. At Bob Miller’s Appliance & Mattress Showroom, there's no 800 number to call! You get real local people with Bob Miller’s Appliance & Mattress Showroom pride! The largest appliance and mattress facility in the area with a 27,000 square foot showroom. Our kitchen vignettes allow you to visualize your dream kitchen. Offering most major brands, we have over 2,000 appliances in stock, and our mattress showroom features a private mattress area to relax without feeling rushed or pressured. Bob Miller’s Appliance & Mattress Showroom is a family owned, local business offering competitive pricing, friendly staff and fast service after the sale - no box store hassles.

Business highlights

62 years of trusted experience

Services we offer

Appliance Sales, Service, Parts, Delivery, & Installation. Mattresses.

Services we don't offer

Non-Warranted Appliances.

Amenities



Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

4.514 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
0%
3
0%
2
0%
1
21%


Rating CategoryRating out of 5
quality
4.5
value
4.7
professionalism
4.5
responsiveness
4.5
punctuality
4.5
Showing 1-14 of 14 reviews

Gregory D.
01/2021
1.0
appliance sales
  + -1 more
Kathy, the sales clerk was friendly, attentive and helpful. We were given prices for each item and I told her we would think about it and call her back. Two hours later I call to purchase the items and she informed me that the dishwasher had been sold BEFORE we looked at it and hadn't been marked sold. She said she would search for options and text or call me back the next morning. She didn't. I called to speak to her at 1:00pm and was told that she was with another customer and would call me she when finished. She didn't. And she didn't the following day either. I went there today and she was with another customer. i told a store representative what had happened and he said, "She had been very busy." He said, Can I help you? I said, "No, I purchased one elsewhere." So, when your business is really good, you fail basic principles of customer service. Not good.
Description of Work: We went to store to purchase a microwave and dishwasher

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,299

Monika S.
08/2017
1.0
appliance repair
  + -1 more
Nothing done
Description of Work: Called to get quote for having someone convert 2 appliances from propane to natural gas. Got a quote. Got natural gas scheduled install date so called back to get the appliances converted. Was told that they recently decided not to offer this service to those that did not buy from them ( it was not long that I had gotten the quote) So now I have natural gas getting installed and no one to convert my stove or dryer. Will not consider using in future and definitely will choose other retailer to purchase my future appliances.
Rating CategoryRating out of 5

bob A.
04/2017
5.0
small appliance repair
  + -1 more
I was told that I would be called when part came in, but I never received a call.
Description of Work: I ordered a replacement part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra M.
04/2016
5.0
appliance sales
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Steve M.
02/2016
5.0
appliance repair, appliance sales
  + 0 more
unknown
Description of Work: came out to check our washer and found out the drum bearing went out and we decided it was too expensive to fix so we purchased a new one from Bob Miller since I purchased a new Warshire they did not charge me for the service call. The Warshire was 12 years old.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul W.
01/2016
5.0
appliance sales
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol N.
11/2014
5.0
small appliance repair, appliance sales
  + 0 more
They were wonderful at the store because I didn't know what I wanted at the time. They took me to this one washer and dryer which was perfect for me. When they came out to install it, they showed me how to work the appliances, cleaned everything out and ever ran a load for me to show how everything worked. They even cleaned up after their work. I would use them again in a heartbeat. They were very nice to work with, easy to schedule the delivery.
Description of Work: New washer and dryer. They had to take out the old washer and dryer and cleaned the ducts out to make sure everything was okay.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

daniel L.
04/2014
5.0
small appliance repair, appliance sales
  + 0 more
My experience with Bob Miller's Appliance was very good.
Description of Work: I used the services of Bob Miller's Appliance.
Rating CategoryRating out of 5
Yes, I recommend this pro

Nancy T.
07/2013
5.0
appliance sales
  + -1 more
The sales person was very friendly, not pressuring to make a sale and had a lot of knowledge about the various brands of dishwashers. He could explain the features very well. I will consider this store for my next appliance purchase.
Description of Work: After shopping for several weeks, we made a purchase from Bob Miller Appliance for a new dishwasher. They are very friendly and know their products thoroughly. The final cost was comparable to the large chain retail stores.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Jackie W.
01/2012
5.0
small appliance repair
  + -1 more
.This is a wonderful place and I have always been very pleased with their service.
Description of Work: .This company has done some small appliance repairs for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Diana M.
01/2012
1.0
appliance sales
  + -1 more
Bob Miller's refuses to do ANYTHING AND LIED TO ME. Whirlpool says the "Dishwasher is working as DEFECTIVELY DESIGNED". AND WILL DO NOTHING.
Description of Work: I purchased a KitchenAid Double Drawer Dishwasher in June 2011 and it hasn't worked correctly since the purchase. Service has been out at least 4 times.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,385

Kristy N.
11/2011
5.0
appliance sales
  + -1 more
Excellent experience all around in buying a new washer. Great information from the sales staff helped me decide what model would work best for my situation. Prices are exactly what the big box stores are offering. Free delivery and haul away of the old machine was a great benefit. Their delivery guys were just super nice. They were very respectful of the house and me, and put on shoe covers when they came in. Great instruction from the delivery guys about how to use the machine. Overall just a majorly good experience. I will definitely buy from Bob Miller's again.
Description of Work: Needed a new washing machine because the one I had for 20 years died. Wanted reliable machine that we could leave with our house when we sell it in a few years. I did a lot of research on different models before I went in, but sales people were very helpful in explaining options and features. They did not "oversell" me on things I did not need. Shopped on Friday night just before they closed the doors and it was delivered Tuesday.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Carol F.
10/2009
5.0
appliance sales
  + -1 more
It is a locally owned appliance dealer and their service is very good. We use him for service and also purchase our appliances from him. I would not hesitate to call him if we have a problem with anything. We have known the owner for quite a while back and it is a well known business. We feel that they are very honest and dependable. We would continue to use them and also recommend them. We think his prices are competitive and he also delivered the dryer when I needed it.
Description of Work: We use Bob Miller’s Appliance and we recently bought a dryer from him and he also replaced the belt on it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kay B.
10/2009
5.0
appliance sales
  + -1 more
Excellent.
Description of Work: They were on time, easy to work with and the price was fair. I Had trouble with the timer on the dryer. They came back and fix it with no hassle, I would buy from them again.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

    Contact information

    2700 S Main St, South Bend, IN 46614

    www.bobmillers.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 3:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation,
    Appliance Repair - Small,
    Appliance Repair,
    Mattresses

    FAQ

    Bob Miller's Appliance is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 9:00 AM - 3:00 PM

    Bob Miller's Appliance accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
    No, Bob Miller's Appliance does not offer free project estimates.
    Yes, Bob Miller's Appliance offers eco-friendly accreditations.
    No, Bob Miller's Appliance does not offer a senior discount.
    No, Bob Miller's Appliance does not offer emergency services.
    No, Bob Miller's Appliance does not offer warranties.
    Bob Miller's Appliance offers the following services: Appliance Sales, Service, Parts, Delivery, & Installation. Mattresses.
    Non-Warranted Appliances.

    Contact information

    2700 S Main St, South Bend, IN 46614

    www.bobmillers.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 3:00 PM