Poorly. His hired help was incompetent and screwed things up repeatedly which caused floods and leaks. He did not properly instruct his hired help, who made repeated mistakes, so that was on him. He improperly installed numerous fixtures and pipes. He did not adhere to code. The St. Joseph County plumbing inspector found flaws with his job instantly. We found some of those flaws and pointed them out to him, but he refused to fix them. When the inspector contacted him, he sent a false invoice to us (presumably out of spite/rage). Do not hire him.
Description of Work: Full House Replumb
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0
Diane W.
06/2018
5.0
plumbing
+ -1 more
We had to replace two exterior spigots - one that was attached to a crawl space that is basically impossible to get into. We had had them worked on before, but the prior outfit did a subpar job. Smitty and his partner were prompt, thorough and got the job done right for a reasonable price. Everything works great now. Would definitely call again!
Description of Work: Replace exterior spigots
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Gail K.
03/2017
5.0
plumbing
+ -1 more
He was right on time and did the work quickly. He was right on the estmate, which was very resonible.
Description of Work: We were remodeling our bathroom and needed the plumbing hooked up. Shower, sink, and toilet hook up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Betty S.
02/2017
1.0
plumbing
+ -1 more
I called and left a messages after they were 2 hrs late and no call from them i left a message to cancel because i was going to schedule with someone else. Very disappointed.
Description of Work: Called made appointment and Holiday was a problem and they didn't take credit cards. So i rescheduled for two days later and they promised to come butt never showed and never called to say why.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
David K.
11/2016
5.0
plumbing
+ -1 more
So Monday morning at 7 am I called Smitty at BFS and he worked me into his schedule by mid afternoon. In less that an hour he repaired the pipe, a faucet and checked the dishwasher, all for his $85 minimum charge. Very happy with the great service.
Description of Work: Pipe burst, draining the hot water heater and of course it was Sunday afternoon.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Denise K.
03/2016
5.0
plumbing
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Denise K.
07/2015
5.0
plumbing, drain cleaning
+ 0 more
unknown
Description of Work: Replaced my dump pump and helped clean up. Great guys!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Daniel C.
08/2014
1.0
plumbing
+ -1 more
N/A
Description of Work: Smitty was supposed to come out and quote me on doing a bathroom. I contacted him on a Tuesday and he got back with me the following day and ended up leaving me a message, to which I called him back only to have him tell me that he'd call back Sunday because he didn't do administrative stuff on weekdays. (I was cool with that. If you're a one man operation that is completely understandable.) I never got the call back. I called him again on Monday and went over the details of the install and set up an appointment for a quote Tuesday on my lunch break. He was a no-call no-show.
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
Steve H.
06/2014
5.0
plumbing
+ -1 more
Very good! It was not very expensive. There is nothing bad about them. They know exactly what they are trusting about it taking in to the specialist.
Description of Work: I used BFS Plumbing. They fixed my toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mark R.
03/2013
5.0
plumbing, drain cleaning
+ 0 more
Again, BFS was extremely prompt, came out and fixed the pipe in short order. There were blockages in 3 places and all have been working great since. Plus, they fixed our kitchen sink and bathroom shower head while they were out -- even though it wasn't part of their original estimate. We originally found BFS through our home warranty (they were assigned to our first plumbing issue in our new house). For this fix, I didn't even bother contacting the home warranty company because it would mean BFS could come out sooner and I knew their price would be great. I would highly recommend them!
Description of Work: We had a backed up pipe under our basement floor. When the water softener would drain, it would flow out to the lowest point in the house. We needed a fix fast.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Mark R.
12/2012
5.0
plumbing
+ -1 more
I was connected with BFS after filing a claim through our Home Warranty for a leak under our laundry room sink. BFS was very responsive, called quickly to set up a time to stop by, and got the work done quickly. The price was good because it was simply a $75 service call fee through our Home Warranty. No problems with the sink since and I would use them again -- with or without a Home Warranty.
Description of Work: Replaced a clogged pipe and fixed leaks under laundry room sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Steve H.
07/2012
5.0
plumbing
+ -1 more
I have used him several times and I have never had an issue with his work. He has a great personality. His prices are very reasonable.
Description of Work: He put in a brand new toilet.
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Service Categories
Plumbing,
Drain Cleaning
FAQ
BFS Plumbing is currently rated 4.7 overall out of 5.
Monday: 7:00 AM - 4:00 PM
Tuesday: 7:00 AM - 4:00 PM
Wednesday: 7:00 AM - 4:00 PM
Thursday: 7:00 AM - 4:00 PM
Friday: 7:00 AM - 4:00 PM
BFS Plumbing accepts the following forms of payment: Check
Yes, BFS Plumbing offers free project estimates.
No, BFS Plumbing does not offer eco-friendly accreditations.
No, BFS Plumbing does not offer a senior discount.
No, BFS Plumbing does not offer emergency services.
Yes, BFS Plumbing offers warranties.
BFS Plumbing offers the following services: Plumbing